The O&M Technical Asset Manager (TAM) will manage remote monitoring of solar PV and battery storage projects across North America. The role’s purpose is to monitor and manage the technical availability, performance, safety, and economic efficiency of assets under management. The TAM will work with the Senior Manager, Operations and Maintenance, and site technicians to ensure efficient operations, structured maintenance, and effective service technician coverage, while closely coordinating with internal and external stakeholders.
The TAM will work closely with internal engineering, construction, procurement, finance, and business development teams, as well as external partners including clients, consultants, suppliers, and subcontractors.
Responsibilities:
- Remotely monitor, analyze, and manage projects across North America, including troubleshooting faults, alarms, and outages to ensure maximum system availability
- Serve as the central contact for contractual partners and clients on technical and monitoring-related questions
- Maintain contractual understanding and coordination of core O&M scopes, including preventative maintenance, corrective maintenance, and additional services
- Prepare client quotations, in conjunction with management, and coordinate on-site assignments for service technicians, consultants, subcontractors, and partners
- Review service and thermography reports, maintenance protocols, and expert opinions, initiating corrective measures as needed
- Proactively develop optimization measures to increase plant availability and performance and reduce service costs
- Coordinate repairs and repowering measures with management and site teams
- Analyze operational data, faults, and performance indicators to identify technical and organizational improvement opportunities
- Support the creation and continued development of operating, maintenance, and escalation concepts, as well as standardized processes
- Prepare analyses, reports, and decision-making documents for internal management and external customers and partners
- Coordinate activities with Engineering, Procurement, Construction, Finance, HSE, Business Development, and other internal departments
- Coordinate O&M technical teams, including thermography, medium-voltage work, inverter maintenance, and vegetation management
- Perform other duties as assigned by the Senior Manager, Operations and Maintenance
Requirements:
- Three or more years of related experience
- University and/or technical training in electrical engineering, power systems engineering, or a related field
- Degree or technologist qualification in a relevant discipline
- Professional customer/client service experience
- Strong analytical thinking, efficient work habits, team orientation, and customer focus
- Good working knowledge of MS Office and PVsyst
- Strong communication skills
- Willingness to travel as needed (expected to be minimal)
