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Added 5 mins ago
Salesforce Tech Lead
Tekgence Inc
Toronto, ON
Contract
What is the opportunity? Capital Markets (Canada) is looking for a Terraform Developer to join its Aperture Data Insights team in the Quantitative & Technology Services (QTS) Data| Cloud &…
Added 5 mins ago
Senior Corporate Accountant
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Full-time
Lead consolidation activities for multiple entities and business units within the corporate structure
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Finance Lead
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Added 7 mins ago
Sr. Staff AI Full Stack Engineer
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Lead Product Manager
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Senior Director, FP&A - Enterprise
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…improve decision-making, and strengthen governance. You will lead a team and report directly to the Head of Enterprise FP&A and Chief of…
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Lead Game Product Manager - EA SPORTS™ FC
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Lead Game Product Manager, Game Product Management - EA SPORTS™ FC
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Data Analysis and Optimization: Utilize analytics tools to monitor the
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Advanced Data Analyst - EA SPORTS™ FC
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Interrogate data and analytical methodologies, working closely with Analytics and Data partners to ensure conclusions are robust, appropriately contextualized, and actionable.
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Director, FP&A – Corporate Functions
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Développeur.se - opérations liées à l’apprentissage automatique / MLOps Developer
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Développeur.se principal.e de l’infrastructure / Lead Infrastructure Developer
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Advanced Excel skills (can perform complex functions) and data modeling/analytics capability
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Senior Manager, Operations - Infrastructure Platform Services (IPS)
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Added 7 mins ago
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Added 7 mins ago
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Added 7 mins ago
Director, R&D IT Operational Excellence
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Added 7 mins ago
Integrated Brand Experience Manager
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Energy Transportation Group

Director, IT & BI

Montreal, QC, H8N 3A9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Director, IT & Business Intelligence

Role Summary

The Director, IT & Business Intelligence is responsible for stabilizing, structuring, and scaling ENERGY’s IT, integration, and data ecosystem during a critical phase of transformation.

This role will take ownership of a partially fragmented environment and bring clarity, reliability, and scalability across systems, integrations, and data. The Director will ensure strong day-to-day IT operations while building the foundation for a high-performing, data-driven organization.

This is a hands-on leadership role in a fast-paced, mid-sized environment, requiring a player-coach who can operate both strategically and tactically, with a strong bias for action and problem-solving.

What Success Looks Like (First 90 Days)

Establish a clear and documented view of current-state architecture (systems, integrations, data flows, dependencies)
Stabilize critical infrastructure and recurring system issues
Assess and prioritize integration and EDI reliability gaps
Bring structure to data governance, ownership, and definitions
Deliver initial high-impact dashboards for Operations, Sales, and Finance
Define a practical roadmap for integration, automation, and BI scalability

Key Responsibilities

IT Operations & Infrastructure Stability

Own and oversee day-to-day IT operations (helpdesk, infrastructure, systems administration)
Ensure system reliability, performance, and security across all platforms
Establish and manage SLAs, prioritization frameworks, and escalation protocols
Identify and eliminate recurring issues through root cause analysis and proactive monitoring
Manage external vendors and technology partners with clear accountability

Integration, EDI & System Architecture Ownership

Own and define ENERGY’s system architecture and integration strategy
Lead the stabilization, optimization, and scalability of system integrations (TMS, CRM, ERP, WMS, etc.)
Oversee EDI processes with customers and partners, ensuring accuracy, reliability, and efficiency
Document and structure data flows, system dependencies, and integration logic
Establish system-of-record principles and data ownership clarity
Identify and resolve integration gaps, inefficiencies, and operational risks

Business Intelligence & Data Enablement

Build and deliver executive-level dashboards (CEO, Sales, Operations, Finance)
Enable real-time visibility into key business metrics (revenue, GP, service, productivity)
Translate business needs into scalable data solutions that drive decision-making
Improve data quality, accessibility, and consistency across systems
Establish data governance standards (definitions, ownership, usage)
Support commercial strategy through data insights (pricing, segmentation, performance)

Automation & Process Optimization

Identify and implement automation opportunities across operational workflows
Reduce manual intervention through integration and process redesign
Partner with Operations and Sales to improve efficiency, scalability, and execution quality
Contribute to achieving automation targets across the order lifecycle

Team Leadership & Cross-Functional Alignment

Lead and develop a multidisciplinary IT team (Helpdesk, Sys Admin, Integration/EDI, BI)
Operate as a player-coach, directly involved in problem-solving and execution
Clarify roles, responsibilities, and priorities across subteams
Drive accountability, performance management, and continuous improvement
Foster strong collaboration between IT, Operations, Sales, and Finance

Governance, Documentation & Continuity

Establish and enforce documentation standards across systems, integrations, and data
Ensure continuity, knowledge transfer, and reduced dependency on individuals
Bring structure and discipline to a historically fragmented environment

Profile & Qualifications

Proven experience in IT leadership within a fast-paced, mid-sized, or high-growth environment
Strong expertise in systems integration (APIs, EDI, data flows) and business intelligence
Demonstrated ability to stabilize and structure complex or underdeveloped environments
Hands-on, player-coach mindset with a strong bias for action
Solid understanding of IT infrastructure, systems administration, and support functions
Experience working with TMS, CRM, ERP, or similar operational systems (logistics experience is an asset)
Strong analytical mindset with the ability to translate data into business outcomes
Proven ability to operate in ambiguous, evolving environments
Excellent communication skills and ability to work cross-functionally

Success Factors

Brings clarity, structure, and ownership to a fragmented environment
Builds a scalable and well-documented integration and data ecosystem
Delivers stable, reliable IT operations with minimal disruption
Enables better, faster decision-making through high-quality data
Drives automation and efficiency across the organization
Acts as a true business partner, not just a technical leader

Why This Role Matters

This role is critical to ENERGY’s ability to execute its turnaround and scale effectively.

By stabilizing IT operations and building a strong integration and data foundation, the Director will directly impact:

Operational efficiency
Commercial performance
Decision-making quality
Client experience

This is a high-impact role with visible influence across the organization

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More about this job

Responsibilities

The Director will oversee IT operations, infrastructure stability, and the integration of complex systems including TMS, CRM, and ERP. They are also responsible for building business intelligence dashboards and establishing data governance to drive organizational decision-making.

Requirements

The ideal candidate possesses extensive experience in IT leadership, systems integration, and business intelligence within fast-paced environments. A hands-on, player-coach mindset is required to stabilize fragmented systems and lead multidisciplinary teams effectively.

Skills

IT Operations
Business Intelligence
Systems Integration
EDI
Data Governance
Infrastructure Management
Team Leadership
Project Management
Data Analytics
Automation
Process Optimization
Vendor Management
System Architecture
Strategic Planning
Change Management

Visa sponsorship

Not detected in the job text

Keywords

IT Director
Business Intelligence
Systems Integration
EDI
Data Governance
Infrastructure
TMS
CRM
ERP
WMS
APIs
Data Flows
Automation
Process Optimization
Helpdesk
Systems Administration
Vendor Management
Strategic Leadership
Data Quality
Logistics
Performance Management
SLA Management
Root Cause Analysis
Dashboarding
Operational Efficiency

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