Find work in Canada.

318,587 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
…complex problems, guiding teams, and working directly with senior client stakeholders to deliver actionable, implementable…
Added 8 mins ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
Au sein du service des données de Mistplay, l'analyste de données sénior I, Produit jouera un rôle crucial dans l'amélioration de la performance commerciale de Mistplay grâce à une analyse…
Added 8 mins ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 9 mins ago
T
Senior IT Developer
TD
London, ON · Toronto, ON · Mississauga, ON
- Full-time
A strong technology background as Mainframe COBOL developer with exceptional experience building large scale enterprise solutions.
Added 9 mins ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON · Markham, ON
- Full-time
…(LRM) in Canada and U.S. jurisdictions. The position reports to Senior Manager, Advanced Analytics – Liquidity Risk Management Model…
Added 9 mins ago
B
SENIOR BUSINESS ADVISOR, BUSINESS STRATEGY - Toronto
BDC
Toronto, ON
- Full-time
As a Senior Business Advisor, Strategy within BDC Advisory Services, you act as a senior strategic advisor to entrepreneurs and executive teams at pivotal moments of growth, transformation,…
Added 24 mins ago
AI
Manager, Performance Analytics & Insights
Ainsworth Inc
Mississauga, ON
- Full-time
Present insights, trends, risks, and opportunities to senior leadership and key stakeholders.
Added 1 hour ago
Senior Estimator - Civil
EBC Inc.
Mississauga, ON
The Senior Estimator is responsible for the accurate, timely preparation of multiple construction estimates and budgets of varying complexity and size for our clients. This position plays a…
Added 1 hour ago
E
Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead
ERM
Vancouver, BC · Calgary, AB
- $93,729 to $112,074 CAD / year
- Full-time
Prepare technical reports, proposals, and presentations in collaboration with senior hydrogeologists.
Added 1 hour ago
CI
Sr. Professional Engineer
Calian in Space & Technology
Ottawa, ON
- Full-time
Calian is looking for a Senior Professional Engineer for their client. Their client is responsible for the procurement and sustainment of a wide array of equipment fleets for the…
Added 2 hours ago
SM
RQ11645 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with demonstrated experience designing, developing, testing, and supporting enterprise web applications and AI-enabled solutions. The…
Added 2 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 2 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 2 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 2 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 2 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 2 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 2 hours ago
SM
RQ11645 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with demonstrated experience designing, developing, testing, and supporting enterprise web applications and AI-enabled solutions. The…
Added 2 hours ago
SM
RQ11645 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with demonstrated experience designing, developing, testing, and supporting enterprise web applications and AI-enabled solutions. The…
Added 2 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
Added 3 hours ago
AI Learning Associate Director - Learning and Development (18-month contract)
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
Partner with senior business, L&D, and technology leaders to define capability priorities that support EY Canada's AI transformation strategy.
Added 3 hours ago
RB
Senior Manager, ALM Market Risk
Royal Bank of Canada
Toronto, ON
- Full-time
As a Senior Manager, you are an integral member of the Enterprise Asset-Liability Management Risk (ALM Risk) team, within Enterprise Balance Sheet and Liquidity Risk (BSLR).
Added 5 hours ago
P
Senior Software Engineer- Wireless (Contract)
Photon-IV
Canada
- Full-time
The Senior Software Engineer- Wireless is a contract hybrid role based in Canada, with a mix of on-site collaboration and work-from-home flexibility. This role is responsible for leading…
Added 5 hours ago
C
Vice President Human Resources
Confidential
Toronto, ON
- $250,000 to $330,000 CAD / year
- Full-time
…executive leadership team, and act as a trusted advisor to senior leaders and the…
Added 5 hours ago
A
Senior Legal Counsel
AtkinsRéalis
Montreal, QC
- Full-time
AtkinsRéalis is seeking a highly skilled, pragmatic and business-minded lawyer to join its Canada Legal Affairs team as Senior Legal Counsel.

Engage People Inc.

Client Director, Client Success

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 31, 2027
Experience: 5 to 10 years of directly related work experience in a client management capacity.
Posting language: English
Posted: Oct 2, 2026

Original job description

OVERVIEW

As a member of the Client Success Team, the Client Director is responsible for a portfolio of clients, their related daily activities, as well as the planning and management of strategic activities (i.e. Marketing Planning, Product Marketing, and New Engage Technology Products) to achieve client and Engage objectives including revenue accountability and reporting. Success in this role hinges on building and maintaining strong relationships with both clients and internal teams while driving revenue growth. The Client Director will report to the Vice President, Client Success or such other senior employee as may be designated by Engage’s management, and may have one or more direct and indirect reports.

RESPONSIBILITIES

Develops an in-depth understanding of each client’s business strategy and financial goals to create mutually beneficial solutions.
Drives growth by achieving defined revenue and profitability targets for the client portfolio; monitors performance against financial goals and proactively addresses gaps.
Leads in the development and execution of key strategic initiatives for clients, ensuring alignment with their business objectives.
Builds and maintains a strong working relationship with clients at various levels to ensure client satisfaction.
Identifies new opportunities to exceed revenue targets.
Drives growth plans for the client portfolio.
Partners with cross-functional teams (including Operations, Technology, and Customer Support) to champion client needs, address timelines, and resolve any issues.
Manages or ensures daily tasks related to client engagement (e.g. escalations, invoicing, etc.) are executed.
Provides direction to Client Coordinator, operational resources, and other sales and management resources as required.
Fosters innovation and helps clients stay ahead of trends in loyalty and incentives specifically to help drive revenues.
Leads or supports in the onboarding of new clients.
Delivers timely reporting results, insight, analysis, and programs (e.g. campaigns/promotions).
Leads the delivery of monthly, quarterly, and annual client business reviews.
Prepares and delivers performance reviews to direct reports, if applicable.
Establishes and links best practices within the broader Engage business.
Performs other related duties as assigned.

QUALIFICATIONS

Bachelor's degree or diploma in Business or a related discipline from an accredited institution.
5 to 10 years of directly related work experience in a client management capacity.
Demonstrated industry experience in credit cards and/or loyalty/incentives programs preferred.
Demonstrated experience managing client portfolios and driving client retention and profitability.
Experience working within a SaaS environment is an asset within the tech industry
Excellent client service and relationship management skills aligning with Engage's values or contributing to a collaborative, innovative, and client-focused culture.
Experience in planning and managing small to medium size projects.
Excellent verbal and written communication skills, with the ability to present complex information clearly and appropriately for the audience.
Strong negotiation, influencing, adaptability, and conflict resolution skills.
Strong analytical and problem-solving skills.
Excellent organizational and multi-tasking skills, with the ability to manage multiple priorities within a fast-paced environment.
Ability to work both independently and as part of a team under time constraints.
Proficient in Google Docs and PC software applications including Excel, PowerPoint, Word, and Visio.

Compensation: Annual base pay of $100,000.00-$120,000.00 CAD, depending on experience and qualifications, plus performance-based bonus.

Vacancy Notice: This job posting represents an existing vacancy that Engage is actively seeking to fill.

AI Disclosure: AI is not used to screen, assess, or select applicants.

We thank all applicants for their interest in Engage, however, only those selected for an interview will be contacted.

Engage is an equal opportunity employer committed to diversity in the workplace. In addition, Engage is committed to providing accommodations for people with disabilities during the recruitment and selection process. In the event you require any accommodations, please advise us in advance and we will work with you to meet your needs.

Values: Integrity/Teamwork/Diversity/Innovation/Courage

Apply About employer

More about this job

Responsibilities

Manage a portfolio of clients, build strong client relationships, and drive revenue growth and profitability through strategic initiatives and growth plans. Coordinate with internal teams to resolve issues, oversee client engagement activities, deliver reporting and business reviews, and support onboarding and team development.

Requirements

A bachelor's degree or diploma in business or a related discipline and 5 to 10 years of directly related client management experience are required. Candidates should have experience managing client portfolios and driving retention and profitability, with strong communication, negotiation, analytical, organizational, and project management skills; credit card, loyalty, incentives, and SaaS experience are preferred or considered assets.

Skills

Portfolio Management
Revenue Growth
Strategic Planning
Client Retention
Profitability Management
Project Management
Negotiation
Influencing
Conflict Resolution
Analytical Skills
Problem-Solving
Communication
Cross-Functional Collaboration
Client Reporting
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Client Management
Client Portfolio
Revenue Growth
Profitability Targets
Client Retention
Strategic Initiatives
Marketing Planning
Product Marketing
Loyalty Programs
Incentives Programs
Credit Cards
SaaS
Project Management
Client Onboarding
Business Reviews
Performance Reporting
Campaigns
Promotions
Escalation Management
Invoicing
Cross-Functional Teams
Operations
Technology
Customer Support
Google Docs
Excel
PowerPoint
Word
Visio

Report this job