Find work in Canada.

539,046 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Accounts Payable Associate
Sonepar
Vaughan, ON
Added 11 mins ago
Reception & Office Assistant
HealthCareersInSask.ca
Moose Jaw, SK
Added 11 mins ago
M
Billingual Customer Service Professional
Manulife
Kitchener, ON · Waterloo, ON · Montreal, QC
- Full-time
L'équipe du service à la clientèle d'Investissements Manuvie est à la recherche de candidats dynamiques, capables de travailler au sein d'une équipe de spécialistes du service à la…
Added 11 mins ago
Materials Management Technician - Non-Certified
Winnipeg Regional Health Authority
Winkler, MB
Added 11 mins ago
KT
Front Counter Sales Representative
Kal Tire
Toronto, ON · Scarborough, ON
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could…
Added 11 mins ago
GP
Inside Sales Representative
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Added 11 mins ago
Food Service Worker- Nutrition and Food Services
Nova Scotia Health and IWK Health
NS · Inverness, Nova
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 11 mins ago
L
Financial Service Representative - LendDirect Office 1505
LendDirect
Mississauga, ON
- Full-time
Added 11 mins ago
DR
Junior Sales Representative
Dawn Recruiting Agency
Ottawa, ON
- $45,000 to $75,000 CAD / year
- Full-time
…candidates interested in developing sales, communication, and customer relationship skills in a field-based…
Added 11 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 11 mins ago
SL
Merchandiser Cashier/Admissions Clerk (student)
St. Lawrence Parks Commission
South Dundas, ON
- Internship
Be a representative of one of Morrisburg’s premium and internationally reco
Added 11 mins ago
BS
Sales Development Representative
Blackline Safety
Calgary, AB
- Full-time
As a Sales Development Representative (SDR) at Blackline Safety, you will play a pivotal role in generating and qualifying new business opportunities across North America. You will be the…
Added 26 mins ago
W
Outside Sales Representative- Heavy Equipment
Wajax
Sudbury, ON · Lively, ON
- Full-time
…product delivery. Ensures all sales orders meet and/or exceed customer…
Added 26 mins ago
EM
Customer Service Representative - Woodstock
Enterprise Mobility
Woodstock, NB
- $17 CAD / hour
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 26 mins ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
Kingston, ON
- Full-time
At UniFirst, we Always Deliver - for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse…
Added 26 mins ago
SC
Member Service Representative 1 Part Time
StellerVista Credit Union
BC · Fernie, BC
- Part-time
Added 26 mins ago
UH
Senior Financial Business Manager
University Health Network
Toronto, ON
- Full-time
Added 26 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
Added 41 mins ago
Engineer, Production Support - Final Assembly and Pre-flight
Westerkirk
Calgary, AB
Added 41 mins ago
FG
Commercial Lines Account Manager (Trucking/Fleet/Transportation)
FSB GROUP LTD.
Concord, ON
- $60,000 to $90,000 CAD / year
- Full-time
Commercial Lines Customer Service Representative (CSR)
Added 55 mins ago
CG
Security Guard - Spare Overnights - Markham
Commissionaires Great Lakes
Markham, ON
- Part-time
Added 56 mins ago
P
Maintenance Coordinator
Penske
Boucherville, QC
- Full-time
…support maintenance operational efficiency, effectiveness, customer satisfaction and…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Rivière-Rouge, QC · Caisse Desjardins du Grand-Mont-Tremblant
- Full-time
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Saint-Georges, QC · Saint-Martin, QC · Caisse Desjardins du Coeur-de-la-Beauce
- Full-time
Added 1 hour ago
C
Client Associate, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time

Engaged

Care & Support Representative (Temporary Contract)

Remote, Canada

Remote

$18 to $23 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $18 to $23 CAD / hour
Job type: Full-time
Workplace: Remote
Experience: 1+ years of Customer Service experience
Working hours: 30-40 hours per week
Posting language: English
Posted: Sep 2, 2026

Original job description

Full-time, temporary, fully remote, vacant position

Who We Are

The Canada Homestay Network Society is a non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 30 years.

Be part of something that matters! Join a new team that connects international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families.

About the Care & Support Representative position

The Care & Support Representative (CSR) is an essential team member and plays a critical role in ensuring the overall success of the homestay program. The CSR uses sound and reliable judgement to make decisions that directly impact the various stakeholders, and ultimately CHN’s reputation and client relations. CSRs will naturally be effective at collecting detailed facts, organizing information, participating in ongoing relationship building, reducing inconsistencies, and bringing order out of chaos.

The CSR will report to the Care & Support Lead and/or the National Operations Lead and are responsible for building and maintaining positive working relationships with international students, host families, international agencies, and our clients.

This is a temporary, full- time remote position across Canada with a schedule of 30-40 hours per week with hours scheduled between 8:00am to 8:00pm EST, Monday to Friday. This role is a fixed-term contract position with an anticipated end date of January 2027.

The hourly pay ranges from $18.00 to $23.00, inclusive of regional differentials and based on previous experience.

Key Responsibilities

Deliver meaningful and effective client care through acknowledgement, authenticity, and understanding unique needs
Uphold the highest level of Customer Service by being flexible, attentive, reliable and responsive with our clients and colleagues
Take ownership and follow-up (TOFU) – take ownership over the customer experience and provide thorough follow-up, collaborating with team members when necessary
Communicate and develop effective working relationships with colleagues, clients, students, agents, and hosts following CHN policies and protocols for methods, timing, and documentation of all such communications and transactions
Engage with colleagues, host families, and students in order to monitor, manage, and bring closure to homestay inquiries and customer requests
Escalate crisis situations in a prompt and caring manner to the Care & Support Lead, Local Relationship Manager, Regional Director, and/or third-party mental health services
Collaborate with colleagues for second opinion and support in an organizational culture that encourages and depends on teamwork for positive outcomes

The successful candidate will have

1+ years of Customer Service experience
Excellent Word, Excel, Email, and Database skills
Post-Secondary Certificate or Diploma in a relevant discipline, preferred
Experience working with international students and a variety of cultures is strongly preferred
Positive interpersonal skills and highly effective at de-escalating challenging customer interactions
Ability to work independently and autonomously in a virtual office environment
Ability to work in a team
Strong verbal and written English communication
Strong problem solving and organizational skills, with high attention to detail

Working Conditions

Fully remote
30-40 hours per week with hours scheduled between 8:00am to 8:00pm EST, Monday to Friday.
Seasonal demands for registration, relocations, and respites (Fall and Winter intake)
Vacation blackout from August 15th – September 15th annually

How to Apply:

To view the full scope of this role, please view the complete job description. If you are interested in communicating with cultures from around the world and helping change international students live while in Canada, please apply with your cover letter and resume.

We thank all those who apply but only those applicants who are selected for an interview will be contacted.

Our recruitment process relies on human review. We do not use artificial intelligence (AI) tools to screen, select, or assess candidates.

CHN is a Living Wage certified employer and determines our compensation based on where our team members live and work by using geographic differentials. As the living wage varies greatly across Canada, the differentials ensure that CHN is able to invest significantly in fair compensation packages across the country. The posted wage range for this role is inclusive of all regions as we are considering candidates from across the country.

Apply About employer

More about this job

Responsibilities

The Care & Support Representative is responsible for managing homestay inquiries, building positive relationships with students and host families, and ensuring high-quality customer service. They must also collaborate with team members to resolve issues and escalate crisis situations when necessary.

Requirements

The role requires at least one year of customer service experience and strong proficiency in Microsoft Office and database tools. A post-secondary certificate or diploma in a relevant discipline is preferred, along with excellent verbal and written English communication skills.

Skills

Customer Service
Communication
Problem Solving
Organizational Skills
Attention To Detail
Interpersonal Skills
De-escalation
Relationship Building
Microsoft Word
Microsoft Excel
Email Management
Database Management
Teamwork
Crisis Management

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Homestay Program
Remote Work
Relationship Management
International Students
Crisis Management
Data Entry
Documentation
Client Relations
Non-profit
Full-time
Contract
Microsoft Word
Microsoft Excel
Database
Communication
Problem Solving
Interpersonal Skills
De-escalation
Teamwork

Report this job