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Added 7 mins ago
PV
Store Manager
Pet Valu
Westlock, AB
- Full-time
…events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising…
Added 7 mins ago
PV
Store Manager
Pet Valu
Canada
- Full-time
…events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising…
Added 7 mins ago
NF
Director, Research & Development, Corporate Underwriting
Northbridge Financial Corporation
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
As a people leader, you will coach and develop team members, including the Project Manager, while fostering a high-performance culture focused on accountability, collaboration, innovation,…
Added 8 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…for the City of Saint John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the Growth…
Added 8 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Temporary
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 8 mins ago
NB
Senior Banking Advisor
National Bank of Canada
Dollard-Des Ormeaux, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 8 mins ago
NB
Banking Advisor
National Bank of Canada
Surrey, BC
- Part-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 8 mins ago
SH
Program Manager, Integrated Care
Spectrum Health Care (SHC)
Mississauga, ON
- Full-time
Spectrum Health Care is currently seeking a Registered Nurse to join our team as Program Manager, Integrated Care to support our teams in Mississauga. This individual will be responsible…
Added 8 mins ago
O
Field Marketing Manager (12-Month Term)
OpenText
Toronto, ON
- Contract
Build integrated programs that highlight Canadian innovation, local executive access, client success, community relevance, and OpenText's ability to support organizations globally.
Added 8 mins ago
PC
Project Technologist
Pinchin Canada
Dartmouth, NS
- Full-time
Employees enjoy mentoring and career development programs, a flexible workplace that supports work life balance, paid personal days, minimum of three weeks of vacation to start,…
Added 8 mins ago
SO
Curriculum Developer and Teacher (K-12 STEM)
Spirit of Math Schools Inc.
Toronto, ON · North York, ON
- Full-time
…technology arenas and is an active member of at least one technology community outside of SoT. They have also acquired a solid understanding of the unique aspects of the Spirit of Math…
Added 8 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
The opportunity to support local neighbourhoods through our community programs.
Added 9 mins ago
Occupational Therapist
Bayshore
Owen Sound, ON
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. Our company has been a recipient of Canada’s Best…
Added 9 mins ago
Director of Care
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Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 9 mins ago
Office Administrator (PWLDV)
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The Office Administrator will model a healthy Community culture in accordance with the Mission, Vision, and Core Values. As a key leader, the Office Administrator supports and reinforces…
Added 9 mins ago
Solid Waste Disposal Supervisor
the Town of the Blue Mountains
Clarksburg, ON
…Wendat-Wyandot-Wyandotte peoples, the Town of The Blue Mountains is a four-season community with stunning natural features, including the Niagara Escarpment, Beaver Valley and the Georgian…
Added 9 mins ago
Schedule Manager-PCTS-PC-CPSM
Infrastructure Ontario
Toronto, ON
Experience with P3 and Progressive programs and a solid understanding of various P3 and non-P3 delivery models.
Added 9 mins ago
Lawyer Support Representative B052-26
Legal Aid BC
Vancouver, BC
…disabilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building…
Added 9 mins ago
B
Personal Banker
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- Full-time
Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
Added 9 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 10 mins ago
H
Store Manager
H&M
Oshawa, ON
- Full-time
…inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local…
Added 22 mins ago
Manager, Cyber Security
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Trans Mountain is seeking a collaborative, motivated, and integrity-driven individual to join our team as Manager, Cyber Security. This role leads the enterprise Cyber Security Program…
Added 22 mins ago
Senior Manager, Investment Operations - Tangerine
Scotiabank
ON · Toronto, ON
The Senior Manager, Investment Operations serves as the subject matter expert (SME) for the Wealth Operations team while leading the operational design and oversight of assigned Tangerine…
Added 23 mins ago
HI
Personal Lines Account Manager, Retail
HUB International
Windsor, ON
- Full-time
Join HUB as an Account Manager, Personal Lines Insurance
Added 23 mins ago
C
Gas Bar Site Manager (FT) - North Central Co-op
Co-op
Spruce Grove, AB
- Full-time
Working at Co-op gives you the opportunity to do work that truly matters. Our commitment to our members and the community means that we strive to make a positive impact every day. We…

Enhanced Medical Nutrition

Patient Education Associate Co-op

Toronto, ON, M5V 2C3, Canada

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Job details

Experience: 1+ years of experience in a customer-facing role or capacity.
Posting language: English
Posted: Oct 16, 2026

Original job description

Who We Are:

Enhanced Medical Nutrition (EMN) is a transformative food-as-medicine company that develops medical food products to help patients prepare better and recover faster from surgery. Located in Toronto and originally based out of McMaster University, EMN’s medical food products are used by more than 175 surgeons at the world's leading institutions, such as Vancouver General Hospital, Mayo Clinic, and Hospital for Special Surgery. Driven by intellectual property and novel research, EMN has launched an innovative, patient-centric nutrition program to improve clinical outcomes and plans to scale it to over 1000 surgeons across North America in the next 2 years. EMN is a venture-backed company led by a team of experienced entrepreneurs, medical professionals, and brand builders.

The Role:

EMN is seeking a resourceful and motivated Patient Education Associate to join our team. Reporting to the Manager, Customer Experience, you will support patient adoption of EMN’s products, help assure the success of physician practice’s efforts to provide EMN’s products to their patients and help drive patient communication and the promotion of EMN’s products. In collaboration with the EMN Team, you will help develop and execute patient education strategies and projects, collect, and interpret customer feedback, identify market trends, and provide administrative support to the sales and marketing, research, and operations teams. The position requires strong interpersonal skills and the ability to build relationships.

About You:

You are the driving force behind our patient's success. We're seeking a passionate and empathetic professional who thrives on being organized. You are a great communicator and enjoy working cross-functionally with partners, including patients, surgeons, and medical companies. You enjoy working with a team to help build a new brand in the life sciences market. You are interested in learning, interpreting, and implementing new and innovative patient communication methods. Most importantly, you are open to working in an unstructured system to ideate and implement a system that helps achieve organizational and individual goals.

Key Responsibilities:

Drive adoption of EMN products through direct communication with patients and by helping guide and support the patient education (customer service) function within EMN.

Support all patient education by answering nutrition-related questions and assisting patients with their orders by responding to calls and emails.

Collaborate directly with the Customer Experience Manager, Sales & Marketing
and Chief Commercial Officer to identify programs and initiatives to build brand recognition, support aggressive sales growth, and lead a new standard of care.

Administrative support. Includes updating patient and clinician communication materials, supporting the coordination and execution of additional
business development activities (conferences, webinars, education symposiums, etc.)

Your Skills and Experience:

Great communication skills, which include working collaboratively across departments

Strong organizational skills with the ability to handle multiple priorities in a fast-paced and dynamic start-up work environment

Ability to pivot and change gears according to business needs.

Able to create systems and process where none exist

Ability to work independently or in a team, with high self-motivation and attention to detail.

Proficient in Microsoft Office suite (Outlook, PowerPoint, Excel).

Your Qualifications:

Must have:

1+ years of experience in a customer-facing role or capacity.

Must have:

enrolled in an undergraduate program in nutrition, kinesiology, or a science-related field, or enrolled in an undergraduate program in business

Nice-to-have: Patient communication, sales experience, preferably in healthcare.

Company DEI Statement

EMN is based in the multicultural heart of Toronto, Ontario, Canada. EMN is committed to promoting and supporting diversity, equity, and inclusion (DEI) within our sector and workplace. Workplace diversity, equity, and inclusivity result in a more robust team culture, improve organizational effectiveness, and enable us to serve our customers and community better.

Regarding diversity, EMN is committed to improving the representation of all ages, ethnicities, races, cultures, abilities, gender identities, sexual orientations, and socioeconomic statuses, including those with intersecting identities. Furthermore, we strive to create a well-defined team culture that values and respects all identities. Lastly, aside from identity, EMN believes that a strong and diverse team includes various life experiences, education, hobbies, interests, skills, work, and communication styles. The above are identities, experiences, characteristics, and traits we value at EMN. EMN firmly believes that a diverse team that includes the contributions and perspectives of individuals allows us to live by our values.

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More about this job

Responsibilities

The Patient Education Associate will drive product adoption through direct patient communication and support the customer service function. They will also collaborate with internal teams to develop patient education strategies and provide administrative support for sales, marketing, and operations.

Requirements

Candidates must have at least one year of experience in a customer-facing role and be currently enrolled in an undergraduate program in nutrition, kinesiology, business, or a science-related field. Strong organizational and communication skills are essential for success in this fast-paced start-up environment.

Skills

Customer service
Communication
Organizational skills
Interpersonal skills
Microsoft Office
Outlook
PowerPoint
Excel
Administrative support
Relationship building
Project management
Data interpretation
Attention to detail
Teamwork
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Medical nutrition
Life sciences
Patient education
Customer experience
Sales growth
Brand recognition
Start-up
Nutrition
Kinesiology
Business development
Clinical outcomes
Administrative support
Microsoft Office
Customer feedback
Market trends
Healthcare

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