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ENMAX

Business Continuity Specialist

Calgary, AB, Canada
ENMAX Place, Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 5+ years’ experience leading or supporting incident management, business continuity, emergency response, crisis communications, or similar business disruption management processes
Posting language: English
Posted: Nov 2, 2026

Original job description

Current ENMAX employees are encouraged to apply through their internal Workday access.

Posted: November 2, 2026

Closing Date: November 15, 2026

Position Type: Limited Term (until April 2028)

Union: Exempt - Management Professional (MP)

Why ENMAX?

We are driven by our purpose of lighting the way to a brighter energy future, a future that includes a workplace where you’ll experience belonging and unlock possibilities. We offer meaningful opportunities, strong collaboration and a career aligned to what matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because at ENMAX, we’re lighting the way together.

Tired of the monitoring and compliance cycle you see with lots of these Business Continuity job titles? Do you want to influence change to meet the challenges in an evolving sector? This is a rare opportunity to join a team that is making a meaningful difference in how ENMAX manages operational risk and incident response.

As a Business Unit within ENMAX, ENMAX Power (EPC) applies an Integrated Incident Management approach, as part of our Operational Resilience Program, to mitigate impacts from all business disruptions categories, including emergency response, service recovery, business continuity, and crisis communications.

The Business Continuity Specialist will be responsible for the implementation, maintenance, and performance of EPC’S Operational Resilience Program and its supporting functions.

Major Responsibilities:

Lead the development and/or maintenance of incident management related documentation, training, and reporting to ensure compliance with regulatory requirements, industry best practices, and internal standards program
Lead the development and/or maintenance of a Risk Management System, ensuring compliance with regulatory requirements, industry best practices, and internal standards

Train members of the Incident Management Team on the Incident Command System (ICS)

Provide technical assistance and subject matter expertise to the ENMAX’s Policy, Strategic Issues, Risk Management or Incident Management Teams during an incident, as required

Design and facilitate exercises to ensure members of the organization’s Incident Management Team (IMT) are proficient in their respective roles

Conduct post-incident reviews to identify lessons learned and areas for improvement

Research current and emerging risks to ensure learning activity scenarios remain relevant and learners can address future emergencies

Develop and maintain mutual aid agreements and service agreements to ensure/enhance continuity of operations

Build and sustain productive working relationships with internal teams, external agencies, government, regulators, and service providers

Coordinate with other business units to align incident management programs and related activities across ENMAX

Coordinate with internal and external partners during incidents

Assist with root cause analysis and investigations as needed

Participate in on-call rotations and support ENMAX during non-standard working hours, as required

Education Required:

Post-Secondary degree or diploma in Emergency Management, Business and/or Business Continuity, or an equivalent level of education and experience

Certified in ICS Canada courses, or equivalent

Qualifications & Experience:

5+ years’ experience leading or supporting incident management, business continuity, emergency response, crisis communications, or similar business disruption management processes

Experience implementing and maintaining International Organization for Standardization (ISO) Management Systems (i.e. ISO 22301)

Direct experience applying the methodology and principles of the Incident Command System (ICS), preferable ICS Canada’s framework

Experience designing, developing and delivering in-house training programs for adult learners

Hands-on expertise in Exercise Design

Experience with root cause analysis and corrective action programs

Utility knowledge/experience as well as any Professional certifications are considered an asset
Experience in technical writing

Competencies:

Excellent communication and facilitation skills (oral, written, public speaking, presentation, training, facilitation)

Ability to lead and support change initiatives, driving continuous improvement while fostering a culture of adaptability and innovation

Strong attention to detail, multi-tasking and time management skills

Proven statistical and quantitative abilities and/or data management skills

Enthusiastic, self-driven and able to work independently or as a strong team player

ENMAX Values – Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employee's needs, onsite childcare centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

Location: This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesdays, Wednesdays, and Thursdays.

Note:

We have changed the way we connect with our candidates. Initial interviews may be done virtually as well as parts of our on-boarding and job training may be completed remotely.
If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.

Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public.  Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.

Must be legal to work in Canada and requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required.

Two professional references will be requested.
Education requirements for this position will be verified by a third party.

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

Please visit our careers page to learn more about other opportunities at ENMAX Corporation.

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More about this job

Responsibilities

Implement, maintain, and improve ENMAX Power’s Operational Resilience Program, including incident-management documentation, training, reporting, and risk-management systems. Prepare and support incident teams through training and exercises, coordinate with internal and external partners, and conduct post-incident reviews and investigations to strengthen operational continuity.

Requirements

Requires a post-secondary degree or diploma in Emergency Management, Business, or Business Continuity (or equivalent education and experience), along with ICS Canada certification or equivalent. Candidates need at least five years of relevant disruption-management experience, experience with ISO management systems and ICS, and capabilities in exercise design, adult training, root cause analysis, and technical writing.

Skills

Incident Management
Business Continuity
Emergency Response
Crisis Communications
Incident Command System
Risk Management
ISO Management Systems
Exercise Design
Training Delivery
Technical Writing
Root Cause Analysis
Corrective Action
Facilitation
Change Management
Data Management
Stakeholder Coordination

Benefits

Flexible Benefits Program
Onsite Fitness Facility
Onsite Childcare Centre
Free Parking

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience Program
Integrated Incident Management
Business Continuity
Incident Management
Emergency Response
Service Recovery
Crisis Communications
Incident Command System
ICS Canada
Risk Management System
ISO 22301
ISO Management Systems
Regulatory Compliance
Incident Management Team
Exercise Design
Adult Learning
Post-Incident Reviews
Lessons Learned
Mutual Aid Agreements
Service Agreements
Root Cause Analysis
Corrective Action Programs
Technical Writing
Statistical Analysis
Data Management
Operational Risk
Incident Investigations

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