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Run Specialist

  • Richmond, BC, Canada

Compensation: $20–$26 per hour · Full-time

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Job details

Pay
Compensation: $20–$26 per hour
Job type
Full-time
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Posting language
English
Posted

Original job description

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Run Specialist

Richmond, B.C.

Retail

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About ENROUTE

ENROUTE is a cycling and run retailer with a growing presence in both retail and e-commerce. We focus on high-performance cycling and running apparel, components, and equipment serving riders and runners across the globe.

Role Overview

The Run Specialist is the running expert on our ENROUTE.RUN floor in Richmond. You will fit runners with the right footwear, run gait analysis, and offer informed guidance on shoes, apparel, and nutrition, helping runners of every level move better. You will also help bring our run community to life through clubs, demo days, and events.

  • Reports to: Store Manager
  • Location: Richmond, B.C.
  • Compensation: $20–$26 per hour
  • Employment Type: Full-time
  • Eligibility: Authorized to work in Canada

Key Responsibilities

Fitting & Run Expertise

  • Conduct footwear fittings and gait analysis to match runners with the right shoe
  • Make informed recommendations based on each runner's goals, gait, and history
  • Guide customers on apparel, accessories, and nutrition for training and racing

Customer Experience

  • Provide attentive, knowledgeable service to runners of all levels
  • Build lasting relationships that keep runners coming back

Product Knowledge

  • Develop deep knowledge of our running footwear, apparel, and nutrition brands
  • Stay current on new releases, technologies, and seasonal changes

Community

  • Support our run club, demo days, and community events
  • Represent ENROUTE.RUN as a welcoming, credible presence in the local running scene

What We're Looking For

  • A genuine passion for running; personal running experience is a strong asset
  • Experience in specialty retail, footwear, or customer service
  • Understanding of running footwear, fit, and basic biomechanics
  • Strong communication and a customer-first mindset
  • Availability on weekends and for occasional events

Benefits

  • Health benefits package
  • Employee discounts
  • Product and demo access

How to Apply

Please send your resume and a short note about your experience and interest in the role to careers@enroute.cc .

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More about this job

Responsibilities

Fit runners with suitable footwear using gait analysis, and advise them on shoes, apparel, accessories, and nutrition based on their goals and needs. Deliver attentive customer service, build lasting relationships, maintain current product knowledge, and support run clubs, demo days, and community events.

Requirements

A genuine passion for running is required, with personal running experience considered a strong asset. Specialty retail, footwear, or customer service experience, knowledge of running footwear, fit, and basic biomechanics, strong communication, and weekend and occasional event availability are sought.

Skills

  • Footwear Fitting
  • Gait Analysis
  • Running Shoe Knowledge
  • Running Apparel Knowledge
  • Running Nutrition Guidance
  • Customer Service
  • Customer Relationship Building
  • Product Knowledge
  • Communication
  • Basic Biomechanics
  • Community Event Support
  • Running Experience

Benefits

  • Health Benefits Package
  • Employee Discounts
  • Product and Demo Access

Visa sponsorship

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Categories

  • Retail
  • Customer Service & Support
  • Sports & Recreation
  • Sales

Keywords

  • Running Retail
  • Footwear Fitting
  • Gait Analysis
  • Running Shoes
  • Running Apparel
  • Running Nutrition
  • Accessories
  • Basic Biomechanics
  • Customer Service
  • Customer Relationships
  • Product Knowledge
  • Specialty Retail
  • Run Club
  • Demo Days
  • Community Events
  • Training
  • Racing

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