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Added 1 hour ago
Manager, Service Delivery - YVR
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Richmond, BC · Vancouver, British Columbia
Ability to use a variety of software applications such as Word, Excel, PowerPoint and mobile devices.
Added 1 hour ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Added 1 hour ago
GD
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Added 2 hours ago
SI
Senior Paid Social Manager
Scribd, Inc.
Toronto, ON
- Full-time
Own and optimize paid social advertising budgets across Meta, TikTok, Reddit, and other social platforms for web and mobile app campaigns
Added 3 hours ago
TO
Sonographer 1
The Ottawa Hospital
Ottawa, ON
- Full-time
Good knowledge of diagnostic ultrasound equipment both mobile and static;
Added 3 hours ago
TO
Sonographer 1
The Ottawa Hospital
Ottawa, ON
- Part-time
Good knowledge of diagnostic ultrasound equipment both mobile and static;
Added 7 hours ago
ZG
Content Creator, Social & Digital
Zeno Group Canada
Toronto, ON
- Full-time
Strong understanding of camera operation, composition, lighting, audio and mobile-first production.
Added 9 hours ago
Peer Mentor (HART Hub Dufferin)
Peel Addiction Assessment and Referral Centre
Mississauga, ON
…offered across Dufferin County at various locations and through mobile…
Added 10 hours ago
J
Senior Director, Engineering
Jobgether
Canada
- Full-time
Added 11 hours ago
Maintenance
McDonald's
Gaspé, QC
Added 11 hours ago
Maintenance
McDonald's
Matane, QC
Added 11 hours ago
Maintenance
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Amqui, QC
Added 11 hours ago
Maintenance
McDonald's
Chandler, QC
Added 12 hours ago
Guest Experience Leader
McDonald's
Fort Frances, ON
Added 12 hours ago
C
Associate Financial Advisor
CIBC
Mississauga, ON
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 12 hours ago
C
Associate Financial Advisor
CIBC
Kingston, ON
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 12 hours ago
RM
Registered Nurse - Day Hospital
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
…duties as required. The position supports the Mental Health Mobile Crisis Response Unit (MH MCRU) collaborating with two police services (City Kawartha Lakes and Ontario Provincial Police).…
Added 13 hours ago
Sobey's/Voila CFC 1 - Shunter (Afternoons)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vaughan, ON
Provide guidance in the Spoke yard to the mobile van wash team
Added 13 hours ago
CM
2026-041 - PFT IT Specialist - Level 1
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Belleville, ON
- Full-time
Added 17 hours ago
RM
Registered Nurse - Day Hospital
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
…duties as required. The position supports the Mental Health Mobile Crisis Response Unit (MH MCRU) collaborating with two police services (City Kawartha Lakes and Ontario Provincial Police).…
Added 17 hours ago
OR
Wireless Sales Associate - 3128 Temiskaming Shores
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Added 17 hours ago
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Wireless Sales Associate - 5878 Saskatoon S
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…leading wireless brands including Rogers, Bell, TELUS, Freedom Mobile, Virgin Plus, Fido, Koodo Mobile, and more. With thousands of customers shopping in Walmart stores every day, you'll…
Added 18 hours ago
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Wireless Sales Consultant
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- Part-time
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Added 19 hours ago
HI
Insurance Advisor, Mobile Auto
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Added 19 hours ago
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EnStream LP

Head of AI Product – Trust Intelligence

Toronto, ON, Canada

Salary Range: $130,000–$180,000 per year · Full-time

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Job details

Pay: Salary Range: $130,000–$180,000 per year
Job type: Full-time
Apply by: Apr 20, 2027
Posting language: English
Posted: Oct 22, 2026

Original job description

Location: Toronto Downtown, Hybrid

Department: Product & Technology

Reports to: Chief Product & Technology Officer

Type: Full-time

Salary Range: $130,000–$180,000 per year

Vacancy: This posting is for an existing vacancy.

Artificial intelligence: EnStream may use artificial intelligence-enabled tools to assist in screening or assessing applications for this position. Hiring decisions are made by EnStream personnel.

This role requires a minimum of four (4) days per week working onsite at EnStream’s head office in Toronto; this requirement may be changed at management’s discretion.

About Us

We’re on a mission to grow trust in Canada.

EnStream is a trusted leader in secure mobile identity verification and digital trust in Canada. We work at the intersection of technology, telecommunications, data, and identity to enable organizations to deliver seamless, secure digital experiences to their customers. Jointly owned by Canada’s largest telecom providers, EnStream is uniquely positioned to provide secure access to mobile network insights that drive growth, reduce fraud, and protect consumers.

We believe that earning trust is the foundation of every great customer relationship. And we’re building the technology, intelligence, and partnerships to make that possible at scale.

About the Role

Reporting to our Chief Product & Technology Officer, you'll own the AI/ML product line within the EnStream Trust Platform. You'll turn mobile network, device, SIM, account and identity signals into intelligent products such as trust scores, fraud risk signals and real-time decisioning. Enterprises use these across onboarding, authentication, account protection and transaction monitoring.

This is a hands-on, player-coach role. In the first phase, you'll personally drive discovery, strategy, roadmap and delivery, working side by side with our data science and engineering teams. As the product line grows, you'll build and lead a team of product managers.

Our data science team builds the models. You own what gets built, why, and how it creates value for customers.

What You’ll Do

Set the strategy

Own the product vision and multi-year roadmap for AI and trust intelligence: trust scores, risk signals, decisioning, reason codes and customer-facing insights.
Shape the roadmap around customer needs, carrier data capabilities, fraud trends and evolving regulation.

Turn models into products

Productize models into enterprise offerings: real-time APIs, batch outputs, decision engines, dashboards and workflow integrations.
Define how customers interpret our outputs, including score meaning, reason codes, confidence indicators and explainability.
Set product success metrics with Data Science, covering both model performance (precision, recall, false positives, drift, coverage) and customer value (fraud reduction, conversion impact, operational efficiency).
Build the feedback loop that improves models using customer outcomes, fraud labels and partner insights.

Win with customers and partners

Lead customer discovery and turn fraud and identity problems into product opportunities with measurable success criteria.
Design proof-of-value pilots and support Sales and Solutions Engineering through to production adoption.
Explain AI outputs clearly to fraud, risk, technology and executive audiences through narratives, demos and use-case playbooks.
Work with carrier and data partners to deepen signal coverage, data quality and differentiation.

Build responsibly

Make sure our AI products are explainable, auditable and fit for high-trust, regulated environments.
Partner with privacy, legal, security and governance teams to apply privacy-by-design and secure-by-design, in line with PIPEDA, customer contracts and emerging responsible AI standards.

Lead and grow

Act as the accountable owner for AI products, leading cross-functional teams without direct authority.
Establish how EnStream builds AI products: how we define model requirements, measure customer value and run pilots.
As the portfolio scales, hire, develop and lead a team of product managers.

Experience

Must have

6+ years in product management, including taking ML, scoring or decisioning products from discovery to production and ongoing optimization.
Hands-on experience partnering with data scientists across the model lifecycle: labels and training data, evaluation metrics, monitoring, drift and feedback loops.
A strong grasp of the trade-offs in risk products: precision vs. recall, false positives vs. customer friction, explainability and human-in-the-loop review.
Experience building and launching data and AI products and articulating the business value they’ve created.
Confidence in front of customers, from technical discovery to executive briefings, pilots and demos.
The ability to make complex AI concepts clear and actionable for business, risk and technical audiences.
Experience mentoring product managers or leading a product team.

Nice to have

Domain experience in fraud, identity verification, authentication, account takeover, scams, KYC/AML or transaction monitoring.
Experience with telecom or mobile network data.

Why join us

Data no one else has. Build on authoritative carrier signals, not commodity data.
Real ownership. Own a product line end to end, report directly to the CPTO, and build the team that grows it.
Visible impact. Your work protects Canadians from fraud at national scale, for the country's largest banks, fintechs and telcos.
Responsible AI in practice. Help set the standard for how AI is used in high-trust, regulated decisions.

Ready to Help Build a Safer Canada?

If you’re a systems thinker, AI product builder, trusted advisor, technical storyteller, and mission-driven leader - we’d love to talk.

Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

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More about this job

Responsibilities

Own the AI and trust intelligence product line, setting its strategy and roadmap and turning models and mobile network signals into enterprise products such as trust scores, risk signals, APIs, and decisioning tools. Lead customer discovery, pilots, responsible AI practices, cross-functional delivery, and the eventual growth of a product management team.

Requirements

Requires at least six years of product management experience, including taking machine learning, scoring, or decisioning products from discovery through production and ongoing optimization. Candidates should have hands-on experience with data scientists across the model lifecycle, understand risk and explainability trade-offs, communicate effectively with customers and executives, and have experience mentoring or leading product managers.

Skills

AI Product Management
Machine Learning Productization
Product Strategy
Roadmap Development
Data Science Collaboration
Model Evaluation
Model Monitoring
Fraud Risk Management
Identity Verification
Decisioning Products
Customer Discovery
Product Pilots
Explainable AI
Privacy By Design
Cross-Functional Leadership
Team Development

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Machine Learning
Trust Intelligence
Trust Scores
Fraud Risk Signals
Real-Time Decisioning
Mobile Network Data
Device Signals
SIM Data
Identity Signals
APIs
Batch Outputs
Decision Engines
Dashboards
Workflow Integrations
Reason Codes
Explainability
Precision
Recall
False Positives
Model Drift
Feedback Loops
Fraud Detection
Identity Verification
Authentication
Account Protection
Transaction Monitoring
Privacy By Design
PIPEDA
Responsible AI

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