Customer service representative jobs in Canada

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Added 27 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC · Kahnawake
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 27 days ago
GF
Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 27 days ago
MD
Customer Service Representative-Office & Admin Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 27 days ago
FB
Customer Service Representative
Farm Boy Inc.
Collingwood, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 27 days ago
DB
Customer Service Representative
Delta Bingo Inc HQ
Barrie, ON
- Up to $17.95 CAD / hour
Job Description - Customer Service Representative
Added 27 days ago
FB
Customer Service Representative
Farm Boy Inc.
Collingwood, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 27 days ago
Customer Service Representative
Circle K
Moncton, NB
Night shift premium
Added 27 days ago
C
Client Service Representative [Hourly]
CIBC
ON · Essex
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
PG
Customer Service Representative (CSR)
Paymentus Group Inc
Richmond Hill, ON
- Full-time
This is a full time position requiring 40 hours per week with a rotating shift schedule
Added 27 days ago
C
Client Service Representative
CIBC
Toronto, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
Bilingual Client Service Representative
Scotiabank
Ottawa, ON
…procedures Reporting to the Manager, Client Services, as a Client Service Representative, you will be responsible for responding to and providing timely and efficient resolution to client…
Added 27 days ago
Customer Service Agent
Calm Air Human Resources
Thompson, MB
Must have exceptional customer service skills · Must have own transportation to and from work
Added 28 days ago
SN
Customer Service Representative - Full Time
Splash N Learn Swim School Inc
Barrie, ON
- $53,000 to $58,000 CAD / year
- Full-time
Swimmer Care Team - Office Administrator & Customer Service Representative
Added 28 days ago
Customer Service Representative
Circle K
Dalhousie, NB
Night shift premium
Added 28 days ago
UO
Customer Service Clerk
University of Victoria
Victoria, BC
- Full-time
…branches work together as a team to ensure a high standard of customer service delivery, as well as the effective, efficient and safe performance for the operation, development and…
Added 28 days ago
RM
Customer Service Agent Casual
Regional Municipality of Wood Buffalo
Fort McMurray, AB
- Full-time
Department/Branch: Community Services, Customer Service
Added 28 days ago
OH
Customer Service Representative: Intake - Casual
Ottawa Humane Society
Ottawa, ON
- $24.02 to $27.01 CAD / hour
The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal…
Added 28 days ago
IT
Customer Service Representative - Credit
Inland Truck & Equipment
Langley (District), BC · Langley, BC
- Full-time
The Customer Service Representative is part of the AR/Collections team and will be responsible for the follow-up and collection of all accounts and contracts receivable including the…
Added 28 days ago
AU
Security Guard - Bilingual - Customer Service Representative - Casual
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Full-time
Allied Universal is seeking Security Guard Bilingual - Customer Service Representative in Vancouver, British Columbia.
Added 28 days ago
FB
Customer Service Representative - Part Time and Casual
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 days ago
1E
HVAC Customer Service Representative
1Click Energy Solutions
Corner Brook, NL
- Full-time
We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team in Corner Brook. If you enjoy helping people, solving problems, and keeping…
Added 28 days ago
AF
Client Service Representative, La Crete (18 months Term)
ATB Financial
Buffalo Head Prairie, AB
- Contract
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 28 days ago
KB
Customer Service Associate
Kent Building Supplies
Truro, NS
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.
Added 28 days ago
SH
Customer Service Representative
SE Health
Kingston, ON
- Full-time
Must have a quiet confidential space to work from · Must have access to the internet and a computer
Added 28 days ago
CA
Customer Service Representative
Cobequid Animal Hospital
Lower Sackville, NS
- Full-time
Role Description The Customer Service Representative is a full-time, on-site role based at Cobequid Animal Hospital in Lower Sackville, NS. This role is responsible for greeting clients,…

Entain

Customer Service Agent

Kahnawake Indian Reserve No. 14, QC, Canada
2006 Old Malone Highway, Kahnawake, Canada

Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ years of experience interpreting and responding to customer requests skills.
Posting language: English
Posted: Oct 14, 2026

Original job description

Company Description

About Entain

There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer.

Job Description

This is a replacement, hybrid-working role. As a Customer Service Agent, you will be responsible for delivering exceptional service to our Sports Interaction (Canada's oldest online sportsbook and casino operator) customers through live chat, email and phone.

Reporting to the Customer Service Manager you will be part of our Canada Operations - Customer Service team, who help resolve queries, troubleshoot issues and create positive customer experiences.

Salary range for this role, based on experience level is C$41,600 - C$44,000.

This is an excellent opportunity for individuals with customer service, contact centre, hospitality, gaming or office-based support experience who enjoy helping people and solving problems.

You Will:

Resolve customer queries, using resources and knowledge acquired through training.
Support customers across multiple channels: live chat, telephone, and email.
Identify & act on opportunities to reinforce company strategy in the customer experience
Consistently meet quality, efficiency, and productivity targets set by the department.

Qualifications

What We're Looking For:

Previous customer service, contact centre, gaming, betting or office-based support experience.
1+ years of experience interpreting and responding to customer requests skills.
Problem-solving Experience building relationships with main partners for each assigned customer.
Comfortable working across multiple systems.
Good typing speed and computer literacy.
Proficiency in Microsoft Office applications.
Experience with customer support or ticketing platforms is advantageous.
French language skills are an asset but not essential.

Working Pattern

Our operation supports customers seven days a week.

Shift Pattern

4-day working week, 10-hour shifts.
Three consecutive days off every week.
Rotate schedules based on our requirements.
Work pattern will typically be:
- Sunday to Wednesday, or
- Wednesday to Saturday

Shift Hours

We schedule shifts between:

7:00am and 1:00am

Please only apply if you are comfortable working a rotating schedule, including evenings and weekends. Our needs determine shift patterns, and we require flexibility across all shift times.

Additional Information

Hybrid Working & Location

You will be based at our Kahnawake office, which is located on Montreal's South Shore.

First 6 weeks of paid training completed in person.
Following on from training, employees will work in a hybrid model (typically 1 office day per week).

Benefits

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire you. Join us, and a great compensation package is just the beginning. You can expect to receive benefits like:

Vacation/Holiday: 15 vacation days per year, plus statutory holidays.
Bonus: Quarterly performance bonuses up to 10%.
Insurance: Premium group health insurance (post probation), 80% employer covered
Retirement: Company-matched private pension plan after one year.
Additional Perks: Two paid breaks and a paid lunch hour daily, gym memberships after three months, full-time schedules with a four on, three off rotation.

How we use Artificial Intelligence (AI) in recruitment

We may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. These tools support our teams and give them more time to focus on you.

Fairness, transparency and trust

Our recruiters and hiring managers oversee how we use AI and remain responsible for hiring decisions. These tools support administrative aspects of the recruitment process, giving our teams more time to focus on you We're open about its use and handle your information following our Job Applicant Privacy Notice. AI supports our decisions, it doesn't make them.

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Advertising Department: Sportsbook & Gaming

Referral Band: ♥

Compensation: CAD 41600 - CAD 44000 - yearly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

Resolve customer queries and troubleshoot issues through live chat, telephone, and email, using knowledge and resources gained through training. Deliver positive customer experiences while reinforcing company strategy and meeting quality, efficiency, and productivity targets.

Requirements

Applicants should have customer service, contact centre, gaming, betting, or office-based support experience, including at least one year interpreting and responding to customer requests. They should be comfortable using multiple systems, have strong problem-solving and relationship-building skills, good typing speed and computer literacy, and proficiency in Microsoft Office; French is an asset but not required.

Skills

Customer Service
Problem-Solving
Customer Relationship Building
Live Chat Support
Telephone Support
Email Support
Multichannel Customer Support
Troubleshooting
Computer Literacy
Typing
Microsoft Office
Customer Support Platforms
Ticketing Platforms
Quality Target Achievement
Efficiency Target Achievement
Productivity Target Achievement

Benefits

15 Vacation Days
Statutory Holidays
Quarterly Performance Bonuses
Group Health Insurance
Employer-Covered Insurance Premiums
Company-Matched Private Pension Plan
Paid Breaks
Paid Lunch Hour
Gym Membership

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Sports Betting
Online Casino
Gaming
Live Chat
Telephone Support
Email Support
Customer Queries
Troubleshooting
Customer Experience
Problem-Solving
Customer Relationships
Multiple Systems
Typing Speed
Computer Literacy
Microsoft Office
Customer Support Platforms
Ticketing Platforms
Quality Targets
Efficiency Targets
Productivity Targets
Hybrid Working
Rotating Shifts
Evening Shifts
Weekend Shifts
French Language

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Customer service representative jobs in Canada