Customer service jobs in Canada

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Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
M
Senior Customer Service Representative
Motion
Lethbridge, AB
- Full-time
Under limited supervision, the Senior Customer Service Representative responds to
Added 26 days ago
B
Customer Service Representative
BMO
Alma, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 26 days ago
BB
Customer Service Representative (Full Time)
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative…
Added 26 days ago
L
Customer Service Representative (Casual) - Long Sault
LCBO
Saint-André-d'Argenteuil, QC
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer,…
Added 26 days ago
HI
Customer Support Representative
HUB International
Abbotsford, BC
- Full-time
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC · Kahnawake
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 26 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 26 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
MF
Bilingual Client Service Representative
MD Financial Management | Gestion financière MD
Ottawa, ON
- Full-time
…procedures Reporting to the Manager, Client Services, as a Client Service Representative, you will be responsible for responding to and providing timely and efficient resolution to client…
Added 26 days ago
Customer Service Representative
U-Haul
Vernon, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 26 days ago
C
Client Service Representative [Hourly]
CIBC
Greater Napanee, ON · Napanee
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 26 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Cornwall, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 26 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 26 days ago
GP
Senior Customer Service Representative
Genuine Parts Company
Lethbridge, AB · UAPINC
- Full-time
Under limited supervision, the Senior Customer Service Representative responds to
Added 26 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC · Kahnawake
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 26 days ago
GF
Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 26 days ago
MD
Customer Service Representative-Office & Admin Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Collingwood, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
DB
Customer Service Representative
Delta Bingo Inc HQ
Barrie, ON
- Up to $17.95 CAD / hour
Job Description - Customer Service Representative

Entain

Customer Service Agent

Kahnawake Indian Reserve No. 14, QC, Canada
2006 Old Malone Highway, Kahnawake, Canada

Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ years of experience interpreting and responding to customer requests skills.
Posting language: English
Posted: Oct 14, 2026

Original job description

Company Description

There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer.

Job Description

This is a replacement, hybrid-working role. As a Customer Service Agent, you will be responsible for delivering exceptional service to our Sports Interaction (Canada's oldest online sportsbook and casino operator) customers through live chat, email and phone. In this role we're looking for someone willing to work nightshifts in a shift pattern of 4 days on and 4 days off.

Reporting to the Customer Service Manager you will be part of our Canada Operations - Customer Service team, who help resolve queries, troubleshoot issues and create positive customer experiences.

Salary range for this role, based on experience level is C$41,600 - C$44,000.

This is an excellent opportunity for individuals with customer service, contact centre, hospitality, gaming or office-based support experience who enjoy helping people and solving problems.

You Will:

Resolve customer queries, using resources and knowledge acquired through training.
Support customers across multiple channels: live chat, telephone, and email.
Identify & act on opportunities to reinforce company strategy in the customer experience
Consistently meet quality, efficiency, and productivity targets set by the department.

Qualifications

What We're Looking For:

Previous customer service, contact centre, gaming, betting or office-based support experience.
1+ years of experience interpreting and responding to customer requests skills.
Problem-solving Experience building relationships with main partners for each assigned customer.
Comfortable working across multiple systems.
Good typing speed and computer literacy.
Proficiency in Microsoft Office applications.
Experience with customer support or ticketing platforms is advantageous.
French language skills are an asset but not essential.

Working Pattern

Our operation supports customers seven days a week.

Shift Pattern

4-day working week, 10-hour shifts.
Four consecutive days on followed by four days off.
Rotate schedules based on our requirements.

Shift Hours

We schedule our nightshifts from:

9pm and 7am

Please only apply if you are comfortable working nightshifts, including weekends on occasion.

Additional Information

Hybrid Working & Location

You will be based at our Kahnawake office, which is located on Montreal's South Shore.

First 6 weeks of paid training completed in person.
Following on from training, employees will work in a hybrid model (typically 1 office day per week).

Benefits

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire you. Join us, and a great compensation package is just the beginning. You can expect to receive benefits like:

Vacation/Holiday: 15 vacation days per year, plus statutory holidays.
Bonus: Quarterly performance bonuses up to 10%.
Insurance: Premium group health insurance (post probation), 80% employer covered
Retirement: Company-matched private pension plan after one year.
Additional Perks: Two paid breaks and a paid lunch hour daily, gym memberships after three months, full-time schedules with a four on, three off rotation.

How we use Artificial Intelligence (AI) in recruitment

We may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. These tools support our teams and give them more time to focus on you.

Fairness, transparency and trust

Our recruiters and hiring managers oversee how we use AI and remain responsible for hiring decisions. These tools support administrative aspects of the recruitment process, giving our teams more time to focus on you We're open about its use and handle your information following our Job Applicant Privacy Notice. AI supports our decisions, it doesn't make them.

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Advertising Department: Sportsbook & Gaming

Referral Band: ♥

Compensation: CAD 41600 - CAD 44000 - yearly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Customer Service Agent will resolve customer queries and troubleshoot issues across live chat, email, and phone channels. They are responsible for maintaining high service standards while meeting departmental quality and efficiency targets.

Requirements

Candidates must have at least one year of experience in customer service, contact centers, or related support roles. Proficiency in Microsoft Office and the ability to work night shifts in a 4-day on, 4-day off rotation are required.

Skills

Customer service
Live chat support
Email support
Telephone support
Problem-solving
Relationship building
Computer literacy
Typing speed
Microsoft Office
Ticketing platforms
Gaming industry knowledge
Betting industry knowledge

Benefits

Vacation
Statutory holidays
Performance bonuses
Health insurance
Company-matched pension plan
Paid breaks
Paid lunch hour
Gym memberships

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sports Betting
Gaming
Hybrid Working
Night Shifts
Live Chat
Email Support
Telephone Support
Microsoft Office
Ticketing Platforms
Problem Solving
Relationship Management
Computer Literacy
Operations
Sports Interaction
Kahnawake

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