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Added 13 mins ago
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Oakville, ON
Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 13 mins ago
Sales Associate (West Edmonton Mall)
Swatch
AB · Edmonton, AB
Part-time
Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though…
Added 13 mins ago
Stock Unloader Associate
Walmart Canada
Fort Saskatchewan, AB
Contract
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 13 mins ago
Meat Cutter- Northlands Food Store
Co-op
Medicine Hat, AB
Part-time
Reporting to the Meat Manager, the Meat Cutter is responsible for delivering exceptional customer service, preparing cuts of meat, poultry, and seafood, merchandising, pricing, and…
Added 13 mins ago
Field Service Manager (HVACR)
Copeland
Brantford, ON
Full-time
The Field Service Manager is responsible for the leadership, performance, and development of Copeland Canada's Field Service team. This individual will oversee service delivery, technical…
Added 13 mins ago
Gérant(e) du Service d'Encadrement Sur Mesure
Michaels Stores
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Full-time
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Added 13 mins ago
Seasonal Stock Associate
Under Armour
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Model the UA service culture and customer expectations
Added 28 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Vaughan, ON
Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 28 mins ago
(CAN) Cashier
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 28 mins ago
Submission Officer
BLS International
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Full-time
BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa &…
Added 28 mins ago
Submission Officer
BLS International
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Full-time
BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa &…
Added 28 mins ago
(CAN) Overnight Associate
Walmart Canada
Chilliwack, BC
Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 29 mins ago
DYNAMITE - Styliste - Carrefour de L'Estrie
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…with energy and creating unforgettable experiences for every customer. Beyond just styling, they’re all about making real connections and sharing their love for the product. They represent…
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DYNAMITE - Assistant Manager - Place Laurier
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…results. You promote a positive shopping experience for each customer, while leading and inspiring a high performing team to drive operational efficiency and traffic on the sales floor and…
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GARAGE - Store Manager - Conestoga Mall
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DYNAMITE - Store Manager - Place Laurier
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DYNAMITE - Co-Manager - Place Laurier
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Has passion for fashion & is customer-oriented
Added 29 mins ago
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DYNAMITE - Seasonal Sales Associate - Place Laurier
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…Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer. You will participate in all the essential duties that…
Added 29 mins ago
Store Manager
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…number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your team to exceed all corporate goals and initiatives. Your…
Added 29 mins ago
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Your experience may include customer service. This is a great role for students in all kinds of programs. It’s also a great fit for people who worked successfully with a high degree of…
Added 43 mins ago
Customer Service Learning & Development Specialist
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…onboarding, nesting, and ongoing enablement for our global Customer Care organization. Partnering closely with the Sr. Learning & Development Manager, Customer Care Operations, QA,…
Added 43 mins ago
Associate, Hybrid Retail
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To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal…
Added 43 mins ago
Store Manager (m/f/d)
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You will ensure that all operational processes in the shop run smoothly, efficiently and with a focus on customer service

Enterprise Holdings

Customer Experience Representative

Langley (District), BC, Canada
Ottawa, ON, K1V 2C1, Canada

Job type: Full-time
Apply by: Sep 29, 2027
Experience: Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Working hours: 40 hour per week
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative. The Customer Experience Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CER will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location: 1003 AIRPORT PARKWAY PRIVATE, OTTAWA, ON K1V 2C1

This is a Full-Time position that pays $19.05 / hour

We offer:

Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement Savings Plan with company match and profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development

Candidate must be able to work the following schedule:

Monday: 3:00pm - 12:00am
Tuesday: 3:00pm - 12:00am
Friday: 3:00pm - 12:00am
Saturday: 3:00pm - 12:00am
Sunday: 3:00pm - 12:00am

Responsibilities

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
Understand and communicate rental terms and conditions, vehicle features and other services
May sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years of age.
High school diploma or above required; some college preferred
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Must have a valid Ontario G or G2 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work the following schedule:
- Monday: 3:00pm - 12:00am
- Tuesday: 3:00pm - 12:00am
- Friday: 3:00pm - 12:00am
- Saturday: 3:00pm - 12:00am
- Sunday: 3:00pm - 12:00am

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative provides high-level service by assisting customers with rental needs, processing transactions, and managing reservations. They also perform administrative tasks, vehicle maintenance, and support branch operations through phone and in-person interactions.

Requirements

Candidates must have a high school diploma and at least one year of customer service or sales experience. A valid Ontario G or G2 driver's license with a clean driving record is mandatory, along with the ability to work a specific full-time schedule.

Skills

Customer service
Sales
Administrative support
Conflict resolution
Billing
Accounts receivable
Vehicle maintenance
Communication
Time management
Data entry
Reporting

Benefits

Paid time off
Retirement savings plan
Profit sharing
Health insurance
Life insurance
Dental insurance
Vision insurance
Training and development
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Rental
Automotive
Sales
Administrative
Billing
Accounts Receivable
Vehicle Maintenance
Reservations
Retail
Guest Services
Reporting
Logistics
Transportation

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