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Added 2 hours ago
EM
Customer Service Representative - Cold Lake
Enterprise Mobility
Cold Lake, AB
- $17.5 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 2 hours ago
FF
Senior Customer Engagement Representative (Senior Business Development Representative)
Forward Financing
Remote, Canada
- Full-time
- Remote
…members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best…
Added 4 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Track pilot progress, document results and communicate implementation status, risks and next steps to Redux leadership and the responsible Sales Representative
Added 4 hours ago
Overnight Shift Lead
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 4 hours ago
Overnight Shift Manager
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 4 hours ago
Overnight Shift Lead
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 6 hours ago
P
Sales Development Representative
ParagraphAI
Toronto, ON
- Full-time
We're hiring a Sales Development Representative (SDR) to find new customers, start conversations, and generate sales opportunities for our growing portfolio of AI products.
Added 11 hours ago
GD
Customer Service Representative - Contract
Groupe Dynamite
Mont-Royal, QC
- Contract
Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.
Added 13 hours ago
GL
Financial Service Representative
goeasy Ltd.
Winnipeg, MB
- Full-time
…We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and…
Added 13 hours ago
GL
Financial Service Representative
goeasy Ltd.
London, ON
- Full-time
…We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and…
Added 17 hours ago
M
Canada BD
MEXC
Canada
- Full-time
Identify and establish relationships with local Key Opinion Leaders (KOLs) and other potential partners to promote MEXC in the Canada market, aiming for user growth.
Added 19 hours ago
P
Inbound Business Development Representative
PheedLoop
Toronto, ON
- Full-time
As an Inbound Sales Development Representative at PheedLoop, you’ll play a key role in driving our growth. Working in a high-paced, dynamic environment, you’ll take ownership of our sales…
Added 20 hours ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Prince George, BC · Williams Lake, BC · Kamloops, BC · BC
Tigercat Industries Inc. is looking for a highly motivated, driven, and organized Product Support Representative for Harvesting Heads, covering British Columbia.
Added 22 hours ago
U
Route Service Representative - UniFirst Canada (Class 5)
UniFirst
Montreal, QC
- Full-time
Added 22 hours ago
EM
Customer Service Representative - Terrace
Enterprise Mobility
Terrace, BC
- $20.9 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 22 hours ago
M
GWS Internal Wholesaler - Retail
Manulife
Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
This opportunity offers a long-term professional career path with a focus on business development within an established and defined training program into becoming an External Wholesaler.…
Added 22 hours ago
NB
VIVCI - CONSEILLER BANCAIRE
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 22 hours ago
NB
VIVCI - CONSEILLER BANCAIRE
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 22 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 22 hours ago
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BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 22 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 22 hours ago
NB
BANKING ADVISOR
National Bank of Canada
AB · Edmonton, AB
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 23 hours ago
A
Virology, Therapeutic Specialist - Northern Ontario
AbbVie
Sudbury, ON · Greater Sudbury, Ontario
- $93,000 to $143,000 CAD / year
- Full-time
Are you looking for an exciting full-time career, where development and high-performance are valued? AbbVie Canada is looking to connect with a Therapeutic Specialist to join our Virology…
Added 1 day ago
SC
Financial Service Representative MSC
StellerVista Credit Union
Cranbrook, BC
- Full-time
As a Financial Service Representative, you will provide exceptional member experience to members and contribute to the success of the Member Solutions Centre (MSC) through the achievement…
Added 1 day ago
Assistant Hotel Manager
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We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making…

Enterprise Mobility

Customer Service Representative - Cold Lake

Cold Lake, AB, T9M 1K6, Canada

$17.5 CAD / hour · Full-time

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Job details

Pay: $17.5 CAD / hour
Job type: Full-time
Apply by: Oct 22, 2027
Experience: Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Posting language: English
Posted: Oct 22, 2026

Original job description

Overview

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location:

3625 50 STREET COLD LAKE, AB T9M 1K6

This is a full time position that pays $17.50 / hour

We offer:

Paid time off
Employee discount
Retirement savings plan
Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
Life Insurance
Training and development

Schedule:

Monday-Friday: 8:00am-4:30pm

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
Understand and communicate rental terms and conditions, vehicle features and other services
May sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

High school diploma or above required; some college preferred
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Must have a valid Alberta Class 5 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work the following schedule(s): Monday-Friday: 8:00am-4:30pm
Must be at least 18 years of age.

Posted Salary Range

CAD $17.50 / Hour

Apply About employer

More about this job

Responsibilities

The Customer Assistance Representative provides high-level customer service by assisting clients with rental needs, processing transactions, and managing reservations. They also perform administrative tasks, vehicle inspections, and basic maintenance to ensure branch operations run smoothly.

Requirements

Candidates must have a high school diploma and at least one year of customer service or sales experience. A valid Alberta Class 5 driver's license with a clean driving record is mandatory.

Skills

Customer service
Sales
Administrative support
Communication
Conflict resolution
Billing support
Accounts receivable
Vehicle maintenance
Data entry
Reporting
Time management
Interpersonal skills

Benefits

Paid time off
Employee discount
Retirement savings plan
Extended Health Benefits
Medical
Prescription Drug
Dental
Vision
Life Insurance
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Rental
Administrative Support
Sales
Accounts Receivable
Billing
Vehicle Maintenance
Class 5 Driver's License
Retail
Guest Services
Reservations
Fleet Management
Transportation Services
Data Entry
Reporting

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