Microsoft Dynamics Lead

Microsoft Dynamics Lead

Location: Montreal, QC, Canada

Work Model: Hybrid – 3 days onsite per week (mandatory)

Relocation: Candidates willing to relocate to Montreal are welcome

Job Description

We are looking for a Senior Microsoft Dynamics Developer / Lead with strong experience in Microsoft Dynamics 365 Customer Service and Power Platform. The ideal candidate will have hands-on expertise in application architecture, solution design, development, enterprise integrations, and platform engineering.

The candidate will provide technical leadership, develop scalable enterprise applications, support platform engineering initiatives, and guide business-aligned development teams.

Responsibilities

• Work with Product Owners and business stakeholders to understand requirements, perform analysis, and develop project plans.
• Define solution architecture and technical designs for Dynamics 365 Customer Service and Power Platform applications.
• Develop and configure Dynamics 365 functionality, Power Apps, Power Automate workflows, and plugins.
• Build secure, scalable, and resilient enterprise applications.
• Integrate Dynamics 365 with external and on-premises systems using Azure Service Bus, Azure Data Factory, Azure Logic Apps, and data migration capabilities.
• Work with Azure SQL and Azure Key Vault to support application integrations and platform requirements.
• Support AI Builder and Copilot Studio integrations with Dynamics 365.
• Collaborate with Security, Identity Management, Power Engineering, Networking, and Exchange/email teams.
• Perform code reviews, configuration reviews, unit testing, and integration testing.
• Develop reusable components, common functions, and automation tools.
• Support GitHub Actions CI/CD pipelines, release deployments, and application upgrades.
• Provide production support, troubleshooting, and application performance improvements.
• Follow Agile and iterative development practices.

Required Skills

• Strong hands-on experience with Microsoft Dynamics 365 Customer Service.
• Experience with Power Apps, Power Automate, Dynamics plugins, and solution architecture.
• Strong C# and .NET development experience.
• Experience with Azure Data Factory, Azure Service Bus, Azure SQL, Azure Logic Apps, and Azure Key Vault.
• Experience with Microsoft Copilot Studio.
• Experience implementing CI/CD pipelines using GitHub Actions.
• Knowledge of enterprise application architecture, security, scalability, and integration patterns.
• Experience with Agile development methodologies.
• Strong problem-solving, troubleshooting, and communication skills.

Desired Skills

• Microsoft Dynamics 365, Power Platform, and Azure certifications.
• Knowledge of enterprise architecture patterns and platform engineering.
• Experience with functional, regression, performance, and integration testing.
• Experience with delivery management, release planning, and production support.
• Ability to interact directly with business users and stakeholders.
• Experience developing reusable components and automating enterprise development processes.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 5+ years of experience building web applications.
• Relevant experience in Microsoft Dynamics 365, Power Platform, Azure, and enterprise application development.

Additional Requirements

• Must be available to work onsite in Montreal, QC, 3 days per week.
• Candidates currently in Montreal or willing to relocate will be considered.
• Strong communication and technical leadership skills are required.