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Added 16 mins ago
Technical Recruiter (6 month contract)
Salesforce Partner Canada
Toronto, ON
Contract
Salesforce is building the AI-powered future of enterprise software - and we need a world-class recruiter to help us win the most competitive talent market in the industry. This is a…
Added 46 mins ago
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Enterprise Solutions Inc.

Senior Business Analyst – Level 3

Toronto, ON, Canada

Job type: Contract
Apply by: Oct 26, 2026
Working hours: 36.25 hours per week
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Senior Business Analyst – Level 3

Location: Toronto, ON

Work Model: Hybrid

Work Hours: 36.25 hours per week

Job Type: Contract

Openings: 1

Job Summary

We are seeking a Senior Business Analyst – Level 3 to support the design and delivery of complex digital solutions within a cross-functional Agile team.

The ideal candidate will have strong experience across Business Analysis, Product Management, UX, user research, accessibility, Agile delivery, and digital product development. The role will work closely with product owners, UX designers, developers, QA teams, vendors, and business stakeholders.

Key Responsibilities

Lead business analysis and product activities for complex digital solutions.
Gather and analyze business and user requirements through stakeholder consultations, workshops, interviews, and research.
Develop user stories, epics, acceptance criteria, functional and non-functional requirements.
Manage and prioritize product backlogs, features, and release plans.
Support Agile/Scrum ceremonies, sprint planning, refinement, and product delivery.
Lead user-centered design activities including personas, journey maps, user flows, wireframes, mock-ups, and prototypes.
Apply usability, accessibility, information architecture, and responsive/mobile-first design principles.
Ensure digital solutions meet WCAG 2.0/2.1 Level A & AA accessibility standards.
Conduct usability testing, user research, analytics reviews, and continuous product improvement activities.
Work with development and QA teams on requirements clarification, testing, defects, UAT, and implementation.
Collaborate with solution delivery vendors and stakeholders to resolve issues and deliver effective digital solutions.
Prepare project status reports, presentations, recommendations, risks, and decision materials.
Provide leadership, guidance, and mentorship to project and product teams.

Required Skills & Experience

Significant experience as a Senior Business Analyst, Product Owner, Digital Business Analyst, or similar role.
Strong experience with Agile/Scrum and hybrid delivery methodologies.
Hands-on experience with UX, user-centered design, and digital product development.
Strong experience with product backlog management, user stories, requirements, and prioritization.
Experience with user research, usability testing, wireframing, prototyping, and journey mapping.
Strong knowledge of WCAG 2.0/2.1 Level A & AA.
Experience with responsive and mobile-first web design.
Knowledge of information architecture, taxonomy, navigation, and interaction design.
Experience with tools such as JIRA, Azure DevOps, Confluence, Miro, Balsamiq, InVision, or Adobe Creative Suite.
Basic knowledge of Microsoft Azure.
Knowledge of Ontario digital government standards is an asset.
Strong communication, facilitation, presentation, stakeholder management, and problem-solving skills.

Deliverables

Product vision and roadmap
Product strategy and backlog
User stories, epics, and requirements
User personas, journeys, wireframes, and prototypes
UX and accessibility recommendations
KPIs and success criteria
Test strategies, UAT plans, and test cases
Defect, risk, and issue management
Project status reports and executive presentations
Product improvement and release recommendations

Apply About employer

More about this job

Responsibilities

Lead business analysis and product activities for complex digital solutions, including requirements gathering, backlog prioritization, Agile delivery, and collaboration with cross-functional teams and vendors. Guide user-centered design and accessibility work, support testing and implementation, and provide project reporting, recommendations, and team mentorship.

Requirements

Requires significant experience in a senior business analysis, product ownership, or digital business analysis role, with strong Agile/Scrum, product development, requirements, and backlog management experience. Candidates should also have hands-on UX and user research experience, knowledge of WCAG 2.0/2.1 Level A and AA, responsive design, and relevant collaboration and prototyping tools.

Skills

Business Analysis
Product Management
Agile/Scrum
Product Backlog Management
Requirements Gathering
User Stories
User-Centered Design
User Research
Usability Testing
Accessibility
WCAG 2.0/2.1
Responsive Web Design
Wireframing and Prototyping
Stakeholder Management
JIRA
Azure DevOps

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Product Management
Product Owner
Digital Product Development
Agile
Scrum
Hybrid Delivery
Product Backlog
User Stories
Epics
Acceptance Criteria
User Research
Usability Testing
User-Centered Design
WCAG 2.0/2.1
Accessibility
Responsive Design
Mobile-First Design
Information Architecture
Taxonomy
JIRA
Azure DevOps
Confluence
Miro
Balsamiq
InVision
Adobe Creative Suite
Microsoft Azure
User Acceptance Testing
Ontario Digital Government Standards

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