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Added 26 mins ago
Community Disability Worker, Every Other Weekend
Robin Hood Association
Sherwood Park, AB
$17.44 to $21.56 CAD / hour
Part-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 54 mins ago
Lead Senior Advisor, Maintenance Program Implementation & RAMS
VIA Rail Canada
Montreal, QC
Full-time
Reporting to the Senior Director, Maintenance Process Transformation (LDRR Program), the Lead Senior Advisor, Maintenance Program Implementation and RAMS is the primary point of contact and…
Added 54 mins ago
Front Desk Manager
Park Hyatt
Toronto, ON
Full-time
The Front Desk Manager is a property department head responsible for the Front Desk, Communications, Concierge, Bell, Door, and Valet teams. This role leads daily operations, colleague…
Added 54 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett
Toronto, ON
Full-time
…The role is hands-on, high-ownership, reporting to the Sr. Director, ERP Transformation and partnering closely with Finance leadership, BPOs, and SME…
Added 54 mins ago
Marketing Communications Manager
Canadian Franchise Association
Toronto, ON · Greater Toronto Area, Canada
Full-time
Sr. Manager, Marketing, Public Relations, Public Affairs & Global Affairs or as assigned
Added 54 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett
Montreal, QC
Full-time
…The role is hands-on, high-ownership, reporting to the Sr. Director, ERP Transformation and partnering closely with Finance leadership, BPOs, and SME…
Added 1 hour ago
Community Disability Worker, Every Other Weekend
Robin Hood Association
Sherwood Park, AB
$17.44 to $21.56 CAD / hour
Full-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 1 hour ago
Manager, Videography
Toronto Metropolitan University
Toronto, ON
Temporary
The Manager, Videography leads the planning, production, and delivery of high-quality video content that advances the University's brand, marketing, and communications objectives.
Added 1 hour ago
NICU, Program Operations Manager
Windsor Regional Hospital
Windsor, ON
Full-time
Develops and manages an operational budget for the program in collaboration with the Program Team and the Director including preparation of yearly capital budget for the program in…
Added 1 hour ago
Manager Fire Prevention and Compliance
York University
Toronto, ON
Full-time
…alignment with the University's core values.Reporting to the Director, Energy Management, the Manager Fire Prevention and Compliance role is responsible for the effective administration and…
Added 2 hours ago
Veterinary Practice Manager
Hamilton Region Emergency Veterinary Clinic
Hamilton, ON
Full-time
This is a unique opportunity to join our leadership team to work closely with our Medical Director to build a culture based around a supportive and collaborative team that strives to…
Added 2 hours ago
Manager, Regulatory Affairs
Alexion Pharmaceuticals, Inc.
Mississauga, ON
Full-time
The Regulatory Affairs Manager, Canada, is responsible for the regulatory activities for the assigned product portfolios. Supporting the Associate Director, Country Regulatory Lead, the…
Added 2 hours ago
Marketing Coordinator
Urbandale Corporation
Ottawa, ON
This hands-on role combines marketing coordination with design and production execution. Working closely with the Director, Sales, Marketing & Product Development, Assistant Marketing…
Added 2 hours ago
Manager,Sr.-Digital Marketing
Future Electronics
Canada
Full-time
The Senior Manager -Digital Marketing will focus on digital initiatives and be responsible for strategic and tactical marketing programs. Reporting to the Director, the manager will play a…
Added 2 hours ago
Bilingual Women Entrepreneurship Program Coordinator
Connecture Canada
Mississauga, ON
Full-time
The Coordinator handles day-to-day delivery of the program. You will coordinate incubation activities, bootcamps, and training, and carry out core project-management tasks such as…
Added 2 hours ago
SAP FICO Manager (ERP Transformation)
Tarkett Sports
Toronto, ON
Full-time
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Added 2 hours ago
Commercial Trainer
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Reporting to the Senior Director, Sales & Commercial Excellence, and working in close partnership with Regional Business Managers (RBMs), Marketing, Medical Affairs, Human Resources (HR),…
Added 2 hours ago
SAP FICO Manager (ERP Transformation)
Tarkett Sports
Montreal, QC
Full-time
…The role is hands-on, high-ownership, reporting to the Sr. Director, ERP Transformation and partnering closely with Finance leadership, BPOs, and SME…
Added 2 hours ago
Casual Bus Driver/Recreation Aide
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AB · Edmonton, AB
Part-time
Assist in the planning, organization and implementation of meaningful programs for the residents, in collaboration with the Active Living Manager & Executive Director;
Added 2 hours ago
Corporate Manager, Health and Safety
Keyera
AB · Calgary, AB
Full-time
Keyera is currently seeking a Corporate Manager, Health & Safety, to lead and develop a team of Corporate H&S Advisors supporting operations and capital projects across the business. This…
Added 3 hours ago
Regional Sales Coordinator
AccorHotel
Jasper, AB
Full-time
Reporting to the Director of Group Sales of Fairmont Jasper Park Lodge, responsibilities and essential job functions include but are not limited to the following:
Added 3 hours ago
VP/Director of Operations – Packaging Manufacturing
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Full-time
…print manufacturing Previous experience as a VP Operations, Director of Operations, Plant Manager, General…
Added 3 hours ago
Part Time Cook
Kindera Living
Hamilton, ON
Part-time
…process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the…
Added 3 hours ago
Senior Manager, Forecasting
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
The Forecasting Senior Manager, Oncology leads the US forecasting process for one of the key brands in the US Oncology portfolio. As a thought partner to the business, the Senior Manager…
Added 3 hours ago
PROJECT MANAGER (PRIORITY DEVELOPMENT REVIEW)
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Reporting to the Manager, Priority Development Review Service, the Project Manager is accountable for advancing a portfolio of high-profile development applications through the City’s…

Entrepreneurs' Organization

Manager, Chapter Operational Excellence

Canada

Pay: Compensation: $76,000-85,000 CAD
Job type: Full-time
Experience: Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Posting language: English
Posted: Sep 23, 2026

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Original job description

THE ORGANIZATION

Entrepreneurs’ Organization (“EO”) is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values, trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff works across diverse cultures in support of EO’s global community. As an EO employee, you will work in a global entrepreneurial community and have opportunities for learning, collaboration, and professional growth. EO offers a competitive total rewards package, including benefits and professional development support, and a flexible work environment, subject to role, location, and applicable plan terms.

Position Summary

This role supports Entrepreneurs’ Organization. Employment may be through a local employing entity or employer-of-record partner, depending on the hiring location.

The Manager, Chapter Operational Excellence supports the implementation, coordination, and continuous improvement of EO’s Chapter Health Framework and related chapter operations initiatives. This role manages the tools, processes, resources, communications, and project plans that help regions and chapters understand chapter health, address operational challenges, and strengthen member value delivery.

This position serves as a key operations and project lead for chapter health workstreams, including Chapter Health Advisory Council initiatives, rollout of regional support and communication programs, chapter health communications, Presidents Meeting materials, chapter health reporting, and standard chapter operations resources. The Manager also supports chapter lifecycle, at-risk chapter, and governance processes to help ensure chapters receive consistent support, intervention, and guidance when needed.

Working closely with the VP, Chapter Operations, the Director, Chapter Health, the Senior Manager, Chapter President Success, the Chapter Staff Operations Manager, regional stakeholders, member leaders, and cross-functional teams, this role ensures chapter health initiatives are coordinated, clearly communicated, and integrated into EO’s broader planning and operational rhythms.

Essential Duties And Responsibilities

Chapter Health Framework and Workstream Management

Develop and lead a chapter leadership development strategy focused on Presidents and Area Directors.
Align leadership development programs, training, and resources with EO’s strategic plan, Chapter Health Framework, and organizational priorities.
Assess current leadership development offerings and identify opportunities to improve consistency, relevance, accessibility, and impact.
Use chapter health data, stakeholder feedback, and organizational priorities to inform leadership development strategy and program improvements.
Serve as a subject matter expert for initiatives and projects that impact Presidents, Area Directors, and chapter-facing leadership development.

Chapter Health Operations, SOPs, and Resources

Develop and maintain standard operating procedures for chapter health and chapter operations, including success metrics, escalation processes, and recommended practices.
Create and maintain a chapter guide and repository of best practices, templates, tools, and resources to support chapter success.
Coordinate the development and maintenance of chapter health resources, including SOPs, best practices, training materials, and communication tools.
Create support tools to help regions and chapters resolve common operational issues and enhance member value.
Ensure chapter health resources are accessible, current, consistent, and aligned with EO’s broader chapter operations strategy.

Chapter Performance, Lifecycle, and Governance Support

Support tools and processes to analyze chapter performance and share insights with stakeholders.
Assist in preparing quarterly reports on chapter health metrics, trends, risks, and recommendations for leadership review.
Monitor chapter health data, operational indicators, and stakeholder feedback to identify trends, risks, and opportunities for support.
Support chapter lifecycle processes, including new chapter integration, chapter development, probationary support, and potential revocation of the Chapter License Agreement.
Support at-risk chapter management by coordinating resources, interventions, communications, documentation, and escalation processes.
Maintain documentation and operational processes related to chapter governance, chapter compliance, and standard chapter operations policies.

Cross-Functional Coordination and Communication

Coordinate with the Senior Manager, Chapter President Success to ensure chapter health tools and insights inform President and Area Director training.
Coordinate with the Chapter Staff Operations Manager to ensure Chapter Staff receive clear resources, communications, and support related to chapter health and chapter operations.
Partner with regional teams, portfolios, member leaders, and staff stakeholders to ensure chapter health initiatives are implemented consistently and adapted appropriately by region.
Draft and coordinate chapter health communications, updates, presentations, and stakeholder materials.

Qualifications, Skills, And Knowledge Required

Bachelor’s degree or equivalent professional experience required.
Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Strong project management skills, including the ability to manage timelines, deliverables, stakeholder input, and competing priorities.
Experience developing SOPs, operational resources, process documentation, or support tools.
Strong written and verbal communication skills, including the ability to create clear presentations, updates, and stakeholder-facing materials.
Experience managing direct reports or coaching team members.
Strong project and program management skills, including the ability to manage timelines, stakeholders, deliverables, and competing priorities.
Strong written and verbal communication skills, with the ability to communicate clearly across cultures, audiences, and leadership levels.
Ability to interact with entrepreneurs with tact diplomacy, and poise
Exercises confidentiality and discretion
Fluency in English
Willing to travel internationally; duties of this position require travel approximately 2-4 times per year with advance notice

POSTING DISCLOSURES

Compensation: $76,000-85,000 CAD

Benefits: Medical, dental, and vision coverage; life/disability coverage; retirement benefits with immediate vesting; paid sick leave; paid time off/vacation; paid holidays; parental leave, if applicable; home office, wellness and professional development benefits, as applicable.

Existing Vacancy: This posting is for an existing vacancy.

Candidate Data Privacy Notice: HR Candidate Privacy Notice 2026.pdf

Accessibility / Accommodations: EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact recruitment@eonetwork.org.

Work Environment / Physical Requirements / Role Conditions

This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.
The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
The role requires travel up to 20%
The role requires occasional early morning/evening meetings across time zones
The role requires lifting/moving up to 5 kgs, as applicable.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.

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More about this job

Responsibilities

Manage and improve chapter health operations by developing procedures, resources, reporting, communications, and project plans that support chapters and regional teams. Coordinate leadership development, chapter lifecycle and at-risk chapter processes, governance support, and cross-functional initiatives to strengthen chapter performance and member value.

Requirements

A bachelor’s degree or equivalent professional experience is required, along with 3–5 years of experience in operations, project management, association management, chapter relations, governance support, or a related field. Candidates should have strong project and program management, communication, SOP development, stakeholder coordination, and team coaching experience; English fluency and willingness to travel internationally are also required.

Skills

Project Management
Program Management
Chapter Operations
Leadership Development
Standard Operating Procedures
Process Documentation
Chapter Health Analysis
Governance Support
Stakeholder Management
Cross-Functional Coordination
Written Communication
Verbal Communication
Presentation Development
Risk Management
Team Coaching
Cross-Cultural Communication

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life and Disability Coverage
Retirement Benefits
Paid Sick Leave
Paid Time Off
Paid Holidays
Parental Leave
Home Office Benefits
Wellness Benefits
Professional Development Benefits

Visa sponsorship

Not detected in the job text

Keywords

Chapter Health Framework
Chapter Operations
Leadership Development
Presidents
Area Directors
Standard Operating Procedures
Chapter Guide
Best Practices
Chapter Health Metrics
Performance Reporting
Risk Monitoring
Chapter Lifecycle
At-Risk Chapter Management
Chapter Governance
Chapter Compliance
Chapter License Agreement
Project Plans
Stakeholder Communications
Training Materials
Member Value
Regional Support
Escalation Processes
Association Management
Cross-Functional Coordination
International Travel

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