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Added 3 mins ago
P
Director, Scientific Services (Canada)
Prime
Canada
- Full-time
While working in close partnership with the Client Services Director (CSD) to align scientific excellence with business strategy, they share accountability for financial performance,…
Added 3 mins ago
SN
Director of Development
Science North & Dynamic Earth
Sudbury, ON
- Full-time
Reporting directly to the CEO and serving as a member of the Executive Team, the Director leads Science North’s development strategy and team, working closely with colleagues to translate…
Added 3 mins ago
R
Manager, Programming
Radio-Canada
Regina, SK
- Full-time
…pivotal time in the province’s history. You will report to the Director, Journalism and work alongside CBC Saskatchewan’s leadership team to execute the station’s editorial vision on our…
Added 3 mins ago
BR
Business Analyst, Operational Strategy
Brookfield Renewable N.A.
Gatineau, QC
- Full-time
Reporting to the Director, Operational Strategy, the Business Analyst serves as a key liaison between business stakeholders, technology teams, and operational groups. This role is…
Added 6 mins ago
SS
Roving Sales Advisor - Ottawa - 12 month contract
Sienna Senior Living
Markham, ON
- Full-time
Reporting to the Senior Director, Sales Strategy and Support, the Roving Sales Advisor plays a critical role in promoting and maintaining the occupancy of the retirement homes in the region…
Added 6 mins ago
SL
Director, Enterprise Architecture Strategy, Core Platform
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The Director, Enterprise Architecture Strategy is the architecture strategist supporting the Assistant Vice President, Enterprise Architecture, Core Platforms.
Added 6 mins ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The Director defines the RPA and Intelligent Automation domain strategy, future-state architectures, standards, reference architectures, and technology roadmaps. The scope includes RPA,…
Added 6 mins ago
SL
Director, Domain Enterprise Architect, Technology Modernization and Cloudification
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The Director defines the domain strategy, future-state architecture, standards, reference architectures, and transition roadmaps. The scope includes OpenShift, virtualization, servers,…
Added 6 mins ago
National Consultant, Partnerships - Scotia iTRADE - Barrie, ON
Scotiabank
Barrie, ON
Manages two-way referral opportunities and triages clients, working closely with the iTRADE Product Strategy, Wealth Analytics and Wealth Marketing teams; leveraging Wealth Complexity model…
Added 6 mins ago
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Senior Manager, HR Technology & Delivery
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Reporting to the Director, People Services & HR Technology, this role partners with HR, Payroll, Operations, IT, Finance, and external providers to deliver scalable, user-focused technology…
Added 6 mins ago
B
Managing Director and Head, Financial Services Group
BMO
Toronto, ON · FCP
- Full-time
The Managing Director and Head will be responsible for:
Added 6 mins ago
Director, Executive Operations
Government of Alberta
AB
The Director, Executive Operations role under the Chief Operating Officer (COO), Primary and Preventative Health Services, provides the opportunity to expand and enhance your background and…
Added 6 mins ago
Counsel, Corporate
Aecon
Toronto, ON
Reporting to the Director, Corporate Legal, the successful candidate will provide timely, practical advice on corporate and securities matters throughout the business, including M&A,…
Added 6 mins ago
Procurement Project Manager
Alstom
Toronto, ON
Defining and implementing the Project Procurement Strategy in alignment with QCD commitments.
Added 21 mins ago
PH
Senior Provincial Director Service Innovation Foundry
Providence Healthcare
Vancouver, BC
- Full-time
Are you passionate about creating meaningful change? Foundry is looking for a dedicated Senior Provincial Director Service Innovation to join our team and help us enhance the quality and…
Added 21 mins ago
AW
Directeur, Développement des affaires et Expérience client - Director, Business Development & Customer Experience
AJ Walter Aviation
Montreal, QC
- Full-time
The Director, Business Development & Customer Experience leads AJW Technique’s commercial and customer strategy for its aircraft component MRO services. The role covers both sides of the…
Added 21 mins ago
S
Director, Deployment Operations
Solink
Remote, Canada
- $156,696 to $195,870 CAD / year
- Full-time
- Remote
As Director, Deployment Operations, you'll own Solink's end-to-end sales-to-deployment operating model, from the moment a deal closes to the point a customer is live, supported and…
Added 21 mins ago
R
Pricing Manager
REXEL
Vancouver, BC
- $90,000 CAD / year
- Full-time
…supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team focused on pricing analysis, margin management, and pricing process improvements…
Added 21 mins ago
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Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
…supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team focused on pricing analysis, margin management, and pricing process improvements…
Added 35 mins ago
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Senior Manager, Treasury Solutions, Capital Markets
RBC
Toronto, ON
- Full-time
…portfolio management responsibilities, you collaborate with the Director in various account planning and risk management activities that grow relationships, enhance loyalty and drive…
Added 35 mins ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life Québec
Montreal, QC
- Full-time
The Director defines the RPA and Intelligent Automation domain strategy, future-state architectures, standards, reference architectures, and technology roadmaps. The scope includes RPA,…
Added 35 mins ago
M
Associate Director, Paid Social
Monks
Toronto, ON
- Full-time
As an Associate Director, Paid Social, you will be driving performance, guiding account teams and orchestrating growth for top advertisers across top paid social platforms.
Added 35 mins ago
S
AI Workflow & Operations Intern
Semtech
Richmond, BC
- Full-time
…within Sales Operations. You will work directly with the Senior Director of Global Sales Operations to design, test, and document AI-enabled workflows that improve efficiency, consistency,…
Added 35 mins ago
SL
Director, Enterprise Architecture Strategy, Core Platform
Sun Life Québec
Montreal, QC
- Full-time
The Director, Enterprise Architecture Strategy is the architecture strategist supporting the Assistant Vice President, Enterprise Architecture, Core Platforms.
Added 35 mins ago
ME
Director of Business Development
Morson Edge (Canada)
Ottawa, ON
- Full-time
Develop and execute the organization's long-term business development strategy in alignment with corporate growth objectives.

Closed listing

Entrepreneurs' Organization

Manager, Chapter Operational Excellence

Canada

Compensation: $76,000-85,000 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation: $76,000-85,000 CAD
Job type: Full-time
Experience: Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

THE ORGANIZATION

Entrepreneurs’ Organization (“EO”) is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values, trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff works across diverse cultures in support of EO’s global community. As an EO employee, you will work in a global entrepreneurial community and have opportunities for learning, collaboration, and professional growth. EO offers a competitive total rewards package, including benefits and professional development support, and a flexible work environment, subject to role, location, and applicable plan terms.

Position Summary

This role supports Entrepreneurs’ Organization. Employment may be through a local employing entity or employer-of-record partner, depending on the hiring location.

The Manager, Chapter Operational Excellence supports the implementation, coordination, and continuous improvement of EO’s Chapter Health Framework and related chapter operations initiatives. This role manages the tools, processes, resources, communications, and project plans that help regions and chapters understand chapter health, address operational challenges, and strengthen member value delivery.

This position serves as a key operations and project lead for chapter health workstreams, including Chapter Health Advisory Council initiatives, rollout of regional support and communication programs, chapter health communications, Presidents Meeting materials, chapter health reporting, and standard chapter operations resources. The Manager also supports chapter lifecycle, at-risk chapter, and governance processes to help ensure chapters receive consistent support, intervention, and guidance when needed.

Working closely with the VP, Chapter Operations, the Director, Chapter Health, the Senior Manager, Chapter President Success, the Chapter Staff Operations Manager, regional stakeholders, member leaders, and cross-functional teams, this role ensures chapter health initiatives are coordinated, clearly communicated, and integrated into EO’s broader planning and operational rhythms.

Essential Duties And Responsibilities

Chapter Health Framework and Workstream Management

Develop and lead a chapter leadership development strategy focused on Presidents and Area Directors.
Align leadership development programs, training, and resources with EO’s strategic plan, Chapter Health Framework, and organizational priorities.
Assess current leadership development offerings and identify opportunities to improve consistency, relevance, accessibility, and impact.
Use chapter health data, stakeholder feedback, and organizational priorities to inform leadership development strategy and program improvements.
Serve as a subject matter expert for initiatives and projects that impact Presidents, Area Directors, and chapter-facing leadership development.

Chapter Health Operations, SOPs, and Resources

Develop and maintain standard operating procedures for chapter health and chapter operations, including success metrics, escalation processes, and recommended practices.
Create and maintain a chapter guide and repository of best practices, templates, tools, and resources to support chapter success.
Coordinate the development and maintenance of chapter health resources, including SOPs, best practices, training materials, and communication tools.
Create support tools to help regions and chapters resolve common operational issues and enhance member value.
Ensure chapter health resources are accessible, current, consistent, and aligned with EO’s broader chapter operations strategy.

Chapter Performance, Lifecycle, and Governance Support

Support tools and processes to analyze chapter performance and share insights with stakeholders.
Assist in preparing quarterly reports on chapter health metrics, trends, risks, and recommendations for leadership review.
Monitor chapter health data, operational indicators, and stakeholder feedback to identify trends, risks, and opportunities for support.
Support chapter lifecycle processes, including new chapter integration, chapter development, probationary support, and potential revocation of the Chapter License Agreement.
Support at-risk chapter management by coordinating resources, interventions, communications, documentation, and escalation processes.
Maintain documentation and operational processes related to chapter governance, chapter compliance, and standard chapter operations policies.

Cross-Functional Coordination and Communication

Coordinate with the Senior Manager, Chapter President Success to ensure chapter health tools and insights inform President and Area Director training.
Coordinate with the Chapter Staff Operations Manager to ensure Chapter Staff receive clear resources, communications, and support related to chapter health and chapter operations.
Partner with regional teams, portfolios, member leaders, and staff stakeholders to ensure chapter health initiatives are implemented consistently and adapted appropriately by region.
Draft and coordinate chapter health communications, updates, presentations, and stakeholder materials.

Qualifications, Skills, And Knowledge Required

Bachelor’s degree or equivalent professional experience required.
Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Strong project management skills, including the ability to manage timelines, deliverables, stakeholder input, and competing priorities.
Experience developing SOPs, operational resources, process documentation, or support tools.
Strong written and verbal communication skills, including the ability to create clear presentations, updates, and stakeholder-facing materials.
Experience managing direct reports or coaching team members.
Strong project and program management skills, including the ability to manage timelines, stakeholders, deliverables, and competing priorities.
Strong written and verbal communication skills, with the ability to communicate clearly across cultures, audiences, and leadership levels.
Ability to interact with entrepreneurs with tact diplomacy, and poise
Exercises confidentiality and discretion
Fluency in English
Willing to travel internationally; duties of this position require travel approximately 2-4 times per year with advance notice

POSTING DISCLOSURES

Compensation: $76,000-85,000 CAD

Benefits: Medical, dental, and vision coverage; life/disability coverage; retirement benefits with immediate vesting; paid sick leave; paid time off/vacation; paid holidays; parental leave, if applicable; home office, wellness and professional development benefits, as applicable.

Existing Vacancy: This posting is for an existing vacancy.

Candidate Data Privacy Notice: HR Candidate Privacy Notice 2026.pdf

Accessibility / Accommodations: EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact recruitment@eonetwork.org.

Work Environment / Physical Requirements / Role Conditions

This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.
The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
The role requires travel up to 20%
The role requires occasional early morning/evening meetings across time zones
The role requires lifting/moving up to 5 kgs, as applicable.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.

About employer

More about this job

Responsibilities

Manage and improve chapter health operations by developing procedures, resources, reporting, communications, and project plans that support chapters and regional teams. Coordinate leadership development, chapter lifecycle and at-risk chapter processes, governance support, and cross-functional initiatives to strengthen chapter performance and member value.

Requirements

A bachelor’s degree or equivalent professional experience is required, along with 3–5 years of experience in operations, project management, association management, chapter relations, governance support, or a related field. Candidates should have strong project and program management, communication, SOP development, stakeholder coordination, and team coaching experience; English fluency and willingness to travel internationally are also required.

Skills

Project Management
Program Management
Chapter Operations
Leadership Development
Standard Operating Procedures
Process Documentation
Chapter Health Analysis
Governance Support
Stakeholder Management
Cross-Functional Coordination
Written Communication
Verbal Communication
Presentation Development
Risk Management
Team Coaching
Cross-Cultural Communication

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life and Disability Coverage
Retirement Benefits
Paid Sick Leave
Paid Time Off
Paid Holidays
Parental Leave
Home Office Benefits
Wellness Benefits
Professional Development Benefits

Visa sponsorship

Not detected in the job text

Keywords

Chapter Health Framework
Chapter Operations
Leadership Development
Presidents
Area Directors
Standard Operating Procedures
Chapter Guide
Best Practices
Chapter Health Metrics
Performance Reporting
Risk Monitoring
Chapter Lifecycle
At-Risk Chapter Management
Chapter Governance
Chapter Compliance
Chapter License Agreement
Project Plans
Stakeholder Communications
Training Materials
Member Value
Regional Support
Escalation Processes
Association Management
Cross-Functional Coordination
International Travel

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