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Added 24 mins ago
L
Assistant Manager, Guest Experience | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create…
Added 24 mins ago
O&
restaurant manager
Oliver & Bonacini Hospitality
The Blue Mountains, ON
- Full-time
Added 25 mins ago
Key Holder - 12 hours - The Cosmetics Company Store - Toronto Premium Outlets - Halton Hills, ON
ELC Beauty LLC
ON · Ontario, ON
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 39 mins ago
P
manager, restaurant
Petro-Canada
Gatineau, QC
- Full-time
Provides awareness training to employees to create a welcoming work environment for youth
Added 39 mins ago
CC
Fort Frances - Part-time Merchandiser
Coca-Cola Canada Bottling Limited
Keewatin, ON
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 39 mins ago
TH
Lot Associate Full Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Full-time
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
Added 39 mins ago
SM
Audit Supervisor
Soren McAdam LLP
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- Full-time
Every new team member will initially go through a one-week in-depth training over the internal software and processes. In addition to this, we’ll put you on engagements where continuing…
Added 39 mins ago
W
Groom Supervisor, CG (Feature)
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- Full-time
…collaborating and actively participating in pipeline development, training and building out this function with the ultimate goal of producing best in class…
Added 40 mins ago
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Added 40 mins ago
OR
Wireless Sales Associate - 1104 Vancouver East
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…looking to begin a new chapter in sales, we'll provide the training, support, and growth opportunities to help you…
Added 54 mins ago
O
restaurant manager
Osmow's
Toronto, ON · Etobicoke, ON
- Full-time
Added 54 mins ago
LC
Beauty Manager, Hourly Part Time Day
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London, ON
- Part-time
Prepares performance appraisals in association with Front Store Manager
Added 54 mins ago
W
Heavy Duty Technician - Fort McMurray Rotation
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Pasadena, NL
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 54 mins ago
CC
Senior Legal Assistant
Carrington Communities
AB · Edmonton, AB
- Full-time
Reporting to the Legal Manager, the Senior Legal Assistant is a part of the Legal team, responsible for supporting various functions and projects within the department.
Added 54 mins ago
GC
Casual Duty Manager | Award Rates Apply
Good Company Bar
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
As a Duty Manager, you'll be part of the founding team helping to shape and establish the culture and daily operations of this venue. Your role will include overseeing the smooth and…
Added 54 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 54 mins ago
MD
MD of Taber | Landfill/Transfer Station Operator Part-Time
Municipal District of Taber
Enchant, AB
- Part-time
…(self-employed) position available for the right person. Reporting to the Manager of Agricultural Services, the successful contractor will safely and competently assist in maintaining our…
Added 54 mins ago
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Account Manager
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- Full-time
…experiencing significant growth and require the talents of an Account Manager to help us retain & grow key accounts with North America’s top independent investment broker/dealer…
Added 54 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
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- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 54 mins ago
Chief Estimator
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Coach and develop Estimators through training and feedback;
Added 1 hour ago
QC - ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 1 hour ago
T
Senior Group Manager, Finance
TD
Toronto, ON
- Full-time
Added 1 hour ago
UH
Radiation Therapy Clinical Educator
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- Full-time
Reports to: Manager, Radiation Professional Practice
Added 1 hour ago
SD
Designated Custodian
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- Full-time
Under the general direction of the site Administrative Officer(s), Manager of Custodial Services, and Custodial Working Foreman, organizes regular work day and seasonal clean ups. Seasonal…
Added 1 hour ago
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Closed listing

Entrepreneurs' Organization

Manager, Chapter Operational Excellence

Canada

Compensation: $76,000-85,000 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation: $76,000-85,000 CAD
Job type: Full-time
Experience: Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

THE ORGANIZATION

Entrepreneurs’ Organization (“EO”) is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values, trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff works across diverse cultures in support of EO’s global community. As an EO employee, you will work in a global entrepreneurial community and have opportunities for learning, collaboration, and professional growth. EO offers a competitive total rewards package, including benefits and professional development support, and a flexible work environment, subject to role, location, and applicable plan terms.

Position Summary

This role supports Entrepreneurs’ Organization. Employment may be through a local employing entity or employer-of-record partner, depending on the hiring location.

The Manager, Chapter Operational Excellence supports the implementation, coordination, and continuous improvement of EO’s Chapter Health Framework and related chapter operations initiatives. This role manages the tools, processes, resources, communications, and project plans that help regions and chapters understand chapter health, address operational challenges, and strengthen member value delivery.

This position serves as a key operations and project lead for chapter health workstreams, including Chapter Health Advisory Council initiatives, rollout of regional support and communication programs, chapter health communications, Presidents Meeting materials, chapter health reporting, and standard chapter operations resources. The Manager also supports chapter lifecycle, at-risk chapter, and governance processes to help ensure chapters receive consistent support, intervention, and guidance when needed.

Working closely with the VP, Chapter Operations, the Director, Chapter Health, the Senior Manager, Chapter President Success, the Chapter Staff Operations Manager, regional stakeholders, member leaders, and cross-functional teams, this role ensures chapter health initiatives are coordinated, clearly communicated, and integrated into EO’s broader planning and operational rhythms.

Essential Duties And Responsibilities

Chapter Health Framework and Workstream Management

Develop and lead a chapter leadership development strategy focused on Presidents and Area Directors.
Align leadership development programs, training, and resources with EO’s strategic plan, Chapter Health Framework, and organizational priorities.
Assess current leadership development offerings and identify opportunities to improve consistency, relevance, accessibility, and impact.
Use chapter health data, stakeholder feedback, and organizational priorities to inform leadership development strategy and program improvements.
Serve as a subject matter expert for initiatives and projects that impact Presidents, Area Directors, and chapter-facing leadership development.

Chapter Health Operations, SOPs, and Resources

Develop and maintain standard operating procedures for chapter health and chapter operations, including success metrics, escalation processes, and recommended practices.
Create and maintain a chapter guide and repository of best practices, templates, tools, and resources to support chapter success.
Coordinate the development and maintenance of chapter health resources, including SOPs, best practices, training materials, and communication tools.
Create support tools to help regions and chapters resolve common operational issues and enhance member value.
Ensure chapter health resources are accessible, current, consistent, and aligned with EO’s broader chapter operations strategy.

Chapter Performance, Lifecycle, and Governance Support

Support tools and processes to analyze chapter performance and share insights with stakeholders.
Assist in preparing quarterly reports on chapter health metrics, trends, risks, and recommendations for leadership review.
Monitor chapter health data, operational indicators, and stakeholder feedback to identify trends, risks, and opportunities for support.
Support chapter lifecycle processes, including new chapter integration, chapter development, probationary support, and potential revocation of the Chapter License Agreement.
Support at-risk chapter management by coordinating resources, interventions, communications, documentation, and escalation processes.
Maintain documentation and operational processes related to chapter governance, chapter compliance, and standard chapter operations policies.

Cross-Functional Coordination and Communication

Coordinate with the Senior Manager, Chapter President Success to ensure chapter health tools and insights inform President and Area Director training.
Coordinate with the Chapter Staff Operations Manager to ensure Chapter Staff receive clear resources, communications, and support related to chapter health and chapter operations.
Partner with regional teams, portfolios, member leaders, and staff stakeholders to ensure chapter health initiatives are implemented consistently and adapted appropriately by region.
Draft and coordinate chapter health communications, updates, presentations, and stakeholder materials.

Qualifications, Skills, And Knowledge Required

Bachelor’s degree or equivalent professional experience required.
Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Strong project management skills, including the ability to manage timelines, deliverables, stakeholder input, and competing priorities.
Experience developing SOPs, operational resources, process documentation, or support tools.
Strong written and verbal communication skills, including the ability to create clear presentations, updates, and stakeholder-facing materials.
Experience managing direct reports or coaching team members.
Strong project and program management skills, including the ability to manage timelines, stakeholders, deliverables, and competing priorities.
Strong written and verbal communication skills, with the ability to communicate clearly across cultures, audiences, and leadership levels.
Ability to interact with entrepreneurs with tact diplomacy, and poise
Exercises confidentiality and discretion
Fluency in English
Willing to travel internationally; duties of this position require travel approximately 2-4 times per year with advance notice

POSTING DISCLOSURES

Compensation: $76,000-85,000 CAD

Benefits: Medical, dental, and vision coverage; life/disability coverage; retirement benefits with immediate vesting; paid sick leave; paid time off/vacation; paid holidays; parental leave, if applicable; home office, wellness and professional development benefits, as applicable.

Existing Vacancy: This posting is for an existing vacancy.

Candidate Data Privacy Notice: HR Candidate Privacy Notice 2026.pdf

Accessibility / Accommodations: EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact recruitment@eonetwork.org.

Work Environment / Physical Requirements / Role Conditions

This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.
The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
The role requires travel up to 20%
The role requires occasional early morning/evening meetings across time zones
The role requires lifting/moving up to 5 kgs, as applicable.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.

About employer

More about this job

Responsibilities

Manage and improve chapter health operations by developing procedures, resources, reporting, communications, and project plans that support chapters and regional teams. Coordinate leadership development, chapter lifecycle and at-risk chapter processes, governance support, and cross-functional initiatives to strengthen chapter performance and member value.

Requirements

A bachelor’s degree or equivalent professional experience is required, along with 3–5 years of experience in operations, project management, association management, chapter relations, governance support, or a related field. Candidates should have strong project and program management, communication, SOP development, stakeholder coordination, and team coaching experience; English fluency and willingness to travel internationally are also required.

Skills

Project Management
Program Management
Chapter Operations
Leadership Development
Standard Operating Procedures
Process Documentation
Chapter Health Analysis
Governance Support
Stakeholder Management
Cross-Functional Coordination
Written Communication
Verbal Communication
Presentation Development
Risk Management
Team Coaching
Cross-Cultural Communication

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life and Disability Coverage
Retirement Benefits
Paid Sick Leave
Paid Time Off
Paid Holidays
Parental Leave
Home Office Benefits
Wellness Benefits
Professional Development Benefits

Visa sponsorship

Not detected in the job text

Keywords

Chapter Health Framework
Chapter Operations
Leadership Development
Presidents
Area Directors
Standard Operating Procedures
Chapter Guide
Best Practices
Chapter Health Metrics
Performance Reporting
Risk Monitoring
Chapter Lifecycle
At-Risk Chapter Management
Chapter Governance
Chapter Compliance
Chapter License Agreement
Project Plans
Stakeholder Communications
Training Materials
Member Value
Regional Support
Escalation Processes
Association Management
Cross-Functional Coordination
International Travel

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