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Added 21 mins ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 2 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON · Toronto, ON
- $95,000 to $115,000 CAD / year
- Full-time
Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 2 hours ago
LH
Occupational Therapist - RTW & Mental Health
Lifemark Health Group
Grande Prairie, AB
- Full-time
Lifemark is a proudly Canadian, national healthcare company delivering over 25 years of service excellence across community rehabilitation services, workplace health and wellness, and…
Added 2 hours ago
LH
Registered Massage Therapist
Lifemark Health Group
Surrey, BC
- Contract
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 2 hours ago
BA
Project Manager
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Toronto, ON
- Full-time
The primary role of the Project Manager is to lead and oversee the planning, execution, and successful delivery of our audiovisual projects. From planning and resource allocation to client…
Added 6 hours ago
MG
Director, Surgery
Michael Garron Hospital
Toronto, ON
- Full-time
As a key steward of clinical excellence, the Director is accountable for the clinical, technical, educational, human resource, and financial performance of the Surgery Health Service.…
Added 7 hours ago
X
Software Development Director
Xsolla
Montreal, QC
- Full-time
We are looking for a strategic and hands-on Software Development Director to lead our global software engineering function. You will drive the execution of high-impact technical initiatives…
Added 7 hours ago
CC
Director, Intake & Investigations
Canadian College of Health Leaders - Northwestern Ontario Chapter
Vancouver, BC
- Full-time
protect the public by ensuring that professional care or service received by the public is competent, ethical, and
Added 10 hours ago
SL
Purchasing Manager
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Vancouver, BC
- Full-time
Monitor vendor compliance with contracts, delivery schedules, food safety, and service standards.
Added 10 hours ago
Senior Help Desk Support & System Administrator
Strategic Group
Calgary, AB
Identify opportunities to improve IT processes, workflows, and service delivery
Added 11 hours ago
HM
Pediatrics
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Chilliwack, BC
- Full-time
Chilliwack General Hospital (CGH) provides an innovative model of pediatric service delivery customized to meet the unique needs of this charming Fraser Valley community. The current…
Added 12 hours ago
UO
Teaching and Learning Officer
University of Victoria
Victoria, BC
- Full-time
Maintain and improve teaching and learning processes, tools, and resources to enhance operational effectiveness, compliance, and service delivery across the Faculty.
Added 12 hours ago
FOOD SERVICE MANAGER
Southbridge Healthcare LP
Trent Hills, ON
Reporting to the Executive Director, the Food Service Manager is accountable for all aspects of Food & Dietary Services within the home to meet the nutritional needs of residents, and to…
Added 13 hours ago
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Gr 5 / PG 41 – Enterprise IT - Senior Director, Data Products – Canada
Kimberly-Clark
Huntsville, ON
- Full-time
Leads the strategy, roadmap, delivery, lifecycle, quality, and adoption of enterprise data products, partnering with domain data owners and business stakeholders to create trusted,…
Added 13 hours ago
MT
Bilingual Manager, Instructional Design
McCarthy Tétrault LLP
Montreal, QC
- Full-time
With the support of the MT Academy Director, designing, developing, overseeing effective delivery of, and continuously improving national Leadership and Business Development programs for…
Added 14 hours ago
UC
Sous Chef
Unidine Canada
Chilliwack, BC
- Full-time
Support the Executive Chef and Director of Hospitality in coordinating daily operations across three dining outlets and catering, ensuring effective preparation, staffing coverage and…
Added 14 hours ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 15 hours ago
M
Director of Engineering - Mortgage Creditor Insurance
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are evolving our Insurance Technology team, with the mandate to power world-class customer and employee experiences through software and engineering skills. The customer is at the focus…
Added 16 hours ago
MG
Manager, Cardiology
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the Director, Critical Care & Cardiology, the Manager ensures that patient care and services are delivered in alignment with the Hospital’s vision, strategic priorities,…
Added 18 hours ago
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SAP BTP Full-Stack and Integration Developer
Talan
Toronto, ON · Montreal, Québec
- $135,000 to $175,000 CAD / year
- Full-time
Reporting to the Principal Director, SAP Innovation and IP and the Vice President, Delivery for engagement assignment, the SAP BTP Full-Stack and Integration Developer builds the services,…
Added 19 hours ago
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Hotel Manager
AccorHotel
Vancouver, BC
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Conduct regular front-of-house and back-of-house inspections to assess cleanliness, maintenance, service delivery and operational readiness.
Added 20 hours ago
HH
Health Manager
Highbridge Human Capital
Lytton, BC
- Contract
Lytton First Nation (LFN) is seeking a dedicated and experienced Interim Health Manager to lead the delivery of community-based health programs and services that support the well-being of…
Added 20 hours ago
HH
Health Manager
Highbridge Human Capital
Lytton, BC
- Contract
Lytton First Nation (LFN) is seeking a dedicated and experienced Interim Health Manager to lead the delivery of community-based health programs and services that support the well-being of…
Added 20 hours ago
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Impark Parking Healthcare Services, Director – Vancouver, BC (Local Candidates Only)
Reimagined Parking
Vancouver, BC
- $110,000 to $120,000 CAD / year
- Full-time
We are seeking for our Impark Parking Company a collaborative, operations-focused Healthcare Services, Director to lead and oversee Impark’s largest and most complex portfolio - healthcare.…
Added 21 hours ago
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Service Line Sales Specialist - BFSI - Associate Director - 69896441
Cognizant
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- Full-time
The Service Line Sales Specialist (SLS) will drive growth for Cognizant's Automation and AI practice within the Canada based Financial Services and Insurance (FSI) portfolio. This role…

Closed listing

Entrepreneurs' Organization

Manager, Chapter Operational Excellence

Canada

Compensation: $76,000-85,000 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Compensation: $76,000-85,000 CAD
Job type: Full-time
Experience: Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

THE ORGANIZATION

Entrepreneurs’ Organization (“EO”) is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values, trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff works across diverse cultures in support of EO’s global community. As an EO employee, you will work in a global entrepreneurial community and have opportunities for learning, collaboration, and professional growth. EO offers a competitive total rewards package, including benefits and professional development support, and a flexible work environment, subject to role, location, and applicable plan terms.

Position Summary

This role supports Entrepreneurs’ Organization. Employment may be through a local employing entity or employer-of-record partner, depending on the hiring location.

The Manager, Chapter Operational Excellence supports the implementation, coordination, and continuous improvement of EO’s Chapter Health Framework and related chapter operations initiatives. This role manages the tools, processes, resources, communications, and project plans that help regions and chapters understand chapter health, address operational challenges, and strengthen member value delivery.

This position serves as a key operations and project lead for chapter health workstreams, including Chapter Health Advisory Council initiatives, rollout of regional support and communication programs, chapter health communications, Presidents Meeting materials, chapter health reporting, and standard chapter operations resources. The Manager also supports chapter lifecycle, at-risk chapter, and governance processes to help ensure chapters receive consistent support, intervention, and guidance when needed.

Working closely with the VP, Chapter Operations, the Director, Chapter Health, the Senior Manager, Chapter President Success, the Chapter Staff Operations Manager, regional stakeholders, member leaders, and cross-functional teams, this role ensures chapter health initiatives are coordinated, clearly communicated, and integrated into EO’s broader planning and operational rhythms.

Essential Duties And Responsibilities

Chapter Health Framework and Workstream Management

Develop and lead a chapter leadership development strategy focused on Presidents and Area Directors.
Align leadership development programs, training, and resources with EO’s strategic plan, Chapter Health Framework, and organizational priorities.
Assess current leadership development offerings and identify opportunities to improve consistency, relevance, accessibility, and impact.
Use chapter health data, stakeholder feedback, and organizational priorities to inform leadership development strategy and program improvements.
Serve as a subject matter expert for initiatives and projects that impact Presidents, Area Directors, and chapter-facing leadership development.

Chapter Health Operations, SOPs, and Resources

Develop and maintain standard operating procedures for chapter health and chapter operations, including success metrics, escalation processes, and recommended practices.
Create and maintain a chapter guide and repository of best practices, templates, tools, and resources to support chapter success.
Coordinate the development and maintenance of chapter health resources, including SOPs, best practices, training materials, and communication tools.
Create support tools to help regions and chapters resolve common operational issues and enhance member value.
Ensure chapter health resources are accessible, current, consistent, and aligned with EO’s broader chapter operations strategy.

Chapter Performance, Lifecycle, and Governance Support

Support tools and processes to analyze chapter performance and share insights with stakeholders.
Assist in preparing quarterly reports on chapter health metrics, trends, risks, and recommendations for leadership review.
Monitor chapter health data, operational indicators, and stakeholder feedback to identify trends, risks, and opportunities for support.
Support chapter lifecycle processes, including new chapter integration, chapter development, probationary support, and potential revocation of the Chapter License Agreement.
Support at-risk chapter management by coordinating resources, interventions, communications, documentation, and escalation processes.
Maintain documentation and operational processes related to chapter governance, chapter compliance, and standard chapter operations policies.

Cross-Functional Coordination and Communication

Coordinate with the Senior Manager, Chapter President Success to ensure chapter health tools and insights inform President and Area Director training.
Coordinate with the Chapter Staff Operations Manager to ensure Chapter Staff receive clear resources, communications, and support related to chapter health and chapter operations.
Partner with regional teams, portfolios, member leaders, and staff stakeholders to ensure chapter health initiatives are implemented consistently and adapted appropriately by region.
Draft and coordinate chapter health communications, updates, presentations, and stakeholder materials.

Qualifications, Skills, And Knowledge Required

Bachelor’s degree or equivalent professional experience required.
Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Strong project management skills, including the ability to manage timelines, deliverables, stakeholder input, and competing priorities.
Experience developing SOPs, operational resources, process documentation, or support tools.
Strong written and verbal communication skills, including the ability to create clear presentations, updates, and stakeholder-facing materials.
Experience managing direct reports or coaching team members.
Strong project and program management skills, including the ability to manage timelines, stakeholders, deliverables, and competing priorities.
Strong written and verbal communication skills, with the ability to communicate clearly across cultures, audiences, and leadership levels.
Ability to interact with entrepreneurs with tact diplomacy, and poise
Exercises confidentiality and discretion
Fluency in English
Willing to travel internationally; duties of this position require travel approximately 2-4 times per year with advance notice

POSTING DISCLOSURES

Compensation: $76,000-85,000 CAD

Benefits: Medical, dental, and vision coverage; life/disability coverage; retirement benefits with immediate vesting; paid sick leave; paid time off/vacation; paid holidays; parental leave, if applicable; home office, wellness and professional development benefits, as applicable.

Existing Vacancy: This posting is for an existing vacancy.

Candidate Data Privacy Notice: HR Candidate Privacy Notice 2026.pdf

Accessibility / Accommodations: EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact recruitment@eonetwork.org.

Work Environment / Physical Requirements / Role Conditions

This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.
The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
The role requires travel up to 20%
The role requires occasional early morning/evening meetings across time zones
The role requires lifting/moving up to 5 kgs, as applicable.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.

About employer

More about this job

Responsibilities

Manage and improve chapter health operations by developing procedures, resources, reporting, communications, and project plans that support chapters and regional teams. Coordinate leadership development, chapter lifecycle and at-risk chapter processes, governance support, and cross-functional initiatives to strengthen chapter performance and member value.

Requirements

A bachelor’s degree or equivalent professional experience is required, along with 3–5 years of experience in operations, project management, association management, chapter relations, governance support, or a related field. Candidates should have strong project and program management, communication, SOP development, stakeholder coordination, and team coaching experience; English fluency and willingness to travel internationally are also required.

Skills

Project Management
Program Management
Chapter Operations
Leadership Development
Standard Operating Procedures
Process Documentation
Chapter Health Analysis
Governance Support
Stakeholder Management
Cross-Functional Coordination
Written Communication
Verbal Communication
Presentation Development
Risk Management
Team Coaching
Cross-Cultural Communication

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life and Disability Coverage
Retirement Benefits
Paid Sick Leave
Paid Time Off
Paid Holidays
Parental Leave
Home Office Benefits
Wellness Benefits
Professional Development Benefits

Visa sponsorship

Not detected in the job text

Keywords

Chapter Health Framework
Chapter Operations
Leadership Development
Presidents
Area Directors
Standard Operating Procedures
Chapter Guide
Best Practices
Chapter Health Metrics
Performance Reporting
Risk Monitoring
Chapter Lifecycle
At-Risk Chapter Management
Chapter Governance
Chapter Compliance
Chapter License Agreement
Project Plans
Stakeholder Communications
Training Materials
Member Value
Regional Support
Escalation Processes
Association Management
Cross-Functional Coordination
International Travel

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