Senior Client Service and Planning Associate

Senior Client Service and Planning Associate

Entrust Financial Services - Winnipeg, Manitoba

$50,000–$65,000 annually | Permanent full-time | In-office

Bring Your Financial Services Experience to Entrust

Entrust Financial Services is an independent financial advisory firm focused primarily on wealth management and financial planning for individuals, corporate clients, charities, and foundations.

Our practice combines investment and retirement planning with a distinctive focus on charitable giving, including donor-advised funds and other giving structures. We also manage investments for charities, foundations, and endowments. Insurance complements our broader planning services.

Following the expansion and full renovation of our south St. Vital office, we are seeking an experienced professional to work directly with our CEO and Senior Advisor.

Your Role

You will take ownership of client service and administration, help prepare financial plans, and keep work moving from initial request to completion. Your responsibilities will include:

• Preparing for client meetings, scheduling reviews, and tracking follow-up.
• Keeping the Senior Advisor informed of important client conversations, outstanding issues, and next steps.
• Coordinating investment account paperwork, transfers, transactions, and new-client onboarding.
• Maintaining accurate client records and ensuring required documents reach the dealer and other institutions.
• Gathering information and helping build and update financial plans in Conquest for advisor review.
• Using AI tools to improve correspondence, meeting follow-up, marketing preparation, and administrative efficiency.
• Supporting educational communications, existing-client outreach, newsletters, and digital marketing.
• Assisting with routine insurance service requests as appropriate to your experience and training.

The Senior Advisor presents planning recommendations to clients. Your contribution is to help prepare accurate work and deliver consistent, attentive service.

What You Bring

• At least three years of relevant financial services experience; five years preferred.
• Working knowledge of investments, account administration, and client service processes.
• The ability to organize competing priorities, work independently, and follow through reliably.
• Strong communication skills, accuracy, discretion, and sound judgment.
• The ability to learn quickly, apply feedback, and avoid recurring errors.
• Practical experience using AI to improve your work, together with the judgment to check and refine its output.
• Proficiency with Microsoft Office and experience using a CRM.
• Willingness to complete relevant licensing requirements as agreed.

We welcome candidates from wealth management, banking, investment advisory, and insurance backgrounds.

Familiarity with Morningstar Advisor Workstation, Conquest, Naviplan, FreshPlan, Act!, AdvisorStream, ChatGPT, Claude, Continuum, charitable-account experience, and existing investment or insurance licensing are assets. You should be comfortable using technology and interested in finding practical ways to work more effectively.

Prior insurance experience and existing licensing are not required. Conquest training can be arranged.

Our practice uses a customized Act! CRM, ChatGPT, Continuum, and AdvisorStream. You should be comfortable using technology and interested in finding practical ways to work more effectively.

A Long-Term Role with Room to Develop

This is a valued, permanent client service and planning support position. Licensing can broaden your responsibilities as a licensed assistant, with no expectation that you move into an advisor role. We welcome people who want to build a long-term career in professional support.

What We Offer

• $50,000–$65,000 annual salary, based on relevant experience and qualifications.
• Group health and dental benefits.
• Employer-matched retirement savings plan.
• Support for role-related licensing and selected professional development, agreed individually.
• A recently renovated office and direct collaboration with an experienced Senior Advisor.

Location: 1615 St. Mary’s Road, Winnipeg. This position is entirely office-based.

Hours: Monday to Friday, 8:30 a.m.–5:00 p.m., including a one-hour unpaid lunch.

Preferred start: As soon as practical, respecting the successful candidate’s existing commitments.