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Added 2 days ago
Senior Manager, Financial Crime Risk Management, Global Sanctions and ABAC
TD
Toronto, ON · Markham, ON
Full-time
Oversee a function of professionals within the enterprise Financial Crimes Risk Management (FCRM) Program, providing oversight and control-related advisory services to partners in both…
Added 2 days ago
Senior Manager, Financial Crime Risk Management, Global Sanctions and ABAC
TD
Toronto, ON
Full-time
Oversee a function of professionals within the enterprise Financial Crimes Risk Management (FCRM) Program, providing oversight and control-related advisory services to partners in both…
Added 6 days ago
Delivery Manager 3
Behavox
Toronto, ON
Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity…
Added 2 days ago
Project Manager
Infotree Global Solutions
Montreal, QC
Contract
The Banking IT Project Management team has as a core expertise to manage IT transformation projects across all Banking Business Lines. Project Managers will have strong functional &…
Added 3 days ago
IT Project Manager
Confidential
Montreal, QC
Contract
Seeking a Senior IT Project Manager with 10+ years of experience to lead banking IT transformation projects. The role requires strong expertise in Banking, Cash Management, SWIFT Payments,…
Added 3 days ago
IT Project Manager- #26-23379
US Tech Solutions
Montreal, QC
$70.65 USD / hour
Contract
The Banking IT Project Management team has as a core expertise to manage IT transformation projects across all Banking Business Lines. Project Managers will have strong functional &…
Added 4 days ago
Manager, Portfolio Management Group
BMO
Toronto, ON · FCP
Full-time
…CFA Charter and has gained 12 months of relevant investment management experience in the 36-month period before applying for registration; or received the Canadian Investment Manager…
Added 12 days ago
Audit Manager, Global Wealth Management & Insurance
Scotiabank
Toronto, ON
Evaluate the design and operation of internal controls on assigned projects within the Global Wealth Management & Insurance audit universe.
Added 12 days ago
Associate Portfolio Manager, Public Credit
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
Full-time
The Associate Portfolio Manager, Public Credit will play a key role in managing IMCO’s externally managed Public Credit portfolio, with responsibilities spanning manager selection and due…
Added 19 days ago
Project Manager, NPI
Ecolab Inc.
Calgary, AB
Full-time
Mentor and support Project Managers in applying best practices, risk management, and communication strategies.
Added 20 days ago
Gestionnaire senior de programmes techniques, Développement de produits / Senior Technical Program Manager, Product Development
Zendesk
Quebec, QC · ON · Canada - Quebec - Fully Flexible
Full-time
As a Senior Technical Program Manager (TPM) within Product Development, you will lead multiple complex, cross-functional technical programs that deliver measurable business outcomes and…
Added 24 days ago
Global Fund Services Valuation Services - Vice President
JPMorgan Chase & Co.
Toronto, ON
Full-time
You will join the Global Valuations Change team aligned to Security Services Operations (SSO), acting as a senior Project Manager with a joint Business Analyst remit supporting the…
Added 25 days ago
Director, Strategic Initiatives
RBC
Toronto, ON
Full-time
A minimum of 10+ years of experience as an IT program manager, with proven people management skills
Added 25 days ago
Tax Manager - Global Compliance and Reporting - Waterloo
EY
ON · Waterloo, ON
As a Tax Manager, you will be a part of our Global Compliance & Reporting group which has talented and dedicated professionals who provide quality compliance and provision services in many…
Added 26 days ago
Commodity Manager – CFM56 Engine Components
FTAI Aviation LLC
Montreal, QC
Full-time
As Commodity Manager – CFM56 Engine Components, you will play a critical role in shaping and executing FTAI Aviation’s global material strategy for a portfolio of CFM56 engine components…
Added 26 days ago
Program Manager, Transformation
Acosta
Mississauga, ON
Full-time
The Transformation Program Manager is responsible for leading the end-to-end delivery of large-scale, cross-functional Global Business Services Transformation. This role serves as the…
Added 1 month ago
Commodity Manager - Metallic
Leggett & Platt
Lakeshore, ON
In this role, you will report to the Global Category Manager and will be responsible for global strategy development, deployment and execution. You will be responsible for developing…
Added 1 month ago
Senior Program Manager, Performance Marketing
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
…governance, metrics tracking, milestone setting, deliverables management, task allocation, resource planning, sponsor expectation management, risk mitigation, interdependency management…
Added 1 month ago
Program Manager - Asset Integration
eBay
Toronto, ON
Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 2 months ago
IT Project Manager
Saputo Inc.
Georgetown, ON
Full-time
Saputo is seeking for an IT Project Manager to join our IT PMO team. As a team member of the Project Management Office, you will be accountable for the planning, managing, and successful…
Added 3 months ago
Study Manager
DRA Global
Toronto, Ontario
Full-time
DRA Global Limited is an international multi-disciplinary engineering, project delivery and operations management group, predominantly focused on the mining, minerals, and metals industry.
Added 3 months ago
Cloud Technical Program Manager
Entrust
Canada
Full-time
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and…
Added 3 months ago
Cloud Technical Program Manager
Entrust
Ottawa, Ontario · Greater Ottawa Metropolitan Area
Full-time
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and…
Added 9 days ago
Audit Manager, Global Compliance Audit
Scotiabank
Toronto, ON
Provide independent, objective assessment and evaluation of the effectiveness of the Global Compliance Function and of internal controls in place to mitigate regulatory risk. Accountable…
Added 2 hours ago
Specialist - IT Product Management
Signal Corps Regimental Association
Niagara-on-the-Lake, ON
Full-time
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27…

Entrust

Cloud Technical Program Manager

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Job type: Full-time
Apply by: Sep 29, 2026
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Jun 1, 2026

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Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

The Cloud Technical Program Manager acts as the primary liaison between Entrust and its managed cloud services partners, ensuring seamless coordination across internal functions. This role drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle.

Requirements

Candidates should have 8+ years of experience in Technical Program Management, with a focus on cloud infrastructure and SaaS operations. A strong technical understanding of cloud platforms and experience managing vendor relationships in a managed services model is essential.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Platform Engineering
Vendor Management
Cloud Platforms
CI/CD Pipelines
Infrastructure-as-Code
Containerization
SRE Practices
Incident Management
Change Management
Security Compliance
Observability Stacks
Regulatory Compliance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Hiring contact

VP, SaaS & Infrastructure Operations

Keywords

Cloud Technical Program Manager
SaaS
Infrastructure Operations
Vendor Management
Cloud Services
Operations
Engineering
Security
Compliance
Product Management
Professional Services
Customer Success
Incident Management
Change Management
PCI-DSS
Risk Management
Global Scalability
Release Management
Stakeholder Communication
Agile
ITIL
AWS
Azure
GCP
CI/CD
Infrastructure-as-Code
Containerization
SRE
Observability
SIEM

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