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Added 2 months ago
OC
Senior OpenShift Engineer
OPTICCA CONSULTING INC.
Quebec, QC
- Full-time
Opticca Consulting Inc. is a Canadian technology consulting firm specializing in Microsoft Azure cloud infrastructure, enterprise landing zones, cloud migrations, and managed services. We…
Added 2 months ago
OC
Senior OpenStack Engineer
OPTICCA CONSULTING INC.
Quebec, QC
- Full-time
Opticca Consulting Inc. is a Canadian technology consulting firm specializing in Microsoft Azure cloud infrastructure, enterprise landing zones, cloud migrations, and managed services. We…
Added 2 months ago
WE
Platform Engineer, Support - 9 Month Contract
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Full-time
Certification(s): Database Administrator Associate, Azure Data Fundamentals, Fabric Analytics, Windows Server Hybrid Administrator Associate, Dynamics 365: Finance and Operations Apps
Added 2 months ago
Senior Salesforce Developer / Admin
Celestica International LP
Toronto, ON
…Following the partner-led implementation of our Marketing Cloud platform, this role takes technical ownership of the delivered solution - maintaining and operating what has been built,…
Added 2 months ago
M
Sr. Cloud Platform Specialist
McKesson
Mississauga, ON
- Full-time
Mckesson's Sr. Cloud Platform Specialist design, build, configure, test, deploy, maintain, and support McKesson’s cloud services, platforms, and solutions. This is a hands-on, technically…
Added 1 month ago
Data Platform Administrator (12-month contract)
ARC Resources Ltd.
Calgary, AB
We are currently seeking a skilled Data Platform Administrator (DBA) to join our Data Analytics team for a 12-month term to play a key role in supporting our enterprise data environment.…
Added 1 month ago
GS
Senior Systems Administrator
GlassHouse Systems
Toronto, ON
- Full-time
We are looking for a Senior Systems Administrator to provide hands-on infrastructure administration and technical leadership across GlassHouse Systems' internal IT environment and Managed…
Added 2 months ago
H(
Sr. Cloud Platform Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
The IT Enterprise Architecture, Network, Cloud and Data Platform Group at HOOPP is committed to delivering meaningful customer value in a dynamic, fast-paced environment. We cultivate a…
Added 2 months ago
H(
Sr. Cloud Platform Engineer (Network and Cloud Operations)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
The IT Enterprise Architecture, Network, Cloud and Data Platform Group at HOOPP is committed to delivering meaningful customer value in a dynamic, fast-paced environment. We cultivate a…
Added 1 month ago
Senior Database Administrator MSSQL
Scotiabank
Toronto, ON
Microsoft Data Platform and Azure/Google Cloud certification is desired for this role.
Added 3 months ago
C
Expert DevOps Azure
CGI
Montreal, Quebec
- Full-time
Connaissance de l’écosystème Azure offert par Microsoft.
Added 4 months ago
TS
Linux Administrator
T-Rex Solutions
Remote, Canada
- $75,000 to $112,000 USD / year
- Full-time
- Remote
T-Rex Solutions is seeking a skilled and experienced Linux Administrator to join our IT Operations supporting the US Department of the Treasury TCloud enterprise cloud development effort.…
Added 1 month ago
M
Salesforce Consultant
MSITEK
Toronto, ON
- Full-time
Summary We are seeking a highly motivated and experienced Salesforce Developer/Administrator. This is a hybrid role ideal for someone with a strong background in Salesforce development and…
Added 1 month ago
M
Senior Salesforce Marketing Developer
MSITEK
Toronto, ON
- Contract
…Following the partner-led implementation of our Marketing Cloud platform, this role takes technical ownership of the delivered solution - maintaining and operating what has been built,…
Added 5 months ago
C
Data Governance and Data Analytics Presales Solutions Architect
Centrilogic
Canada
- Full-time
The Data Presales Solution Architect is a senior client-facing role at the intersection of data strategy, analytics architecture, and consultative sales. This person serves as CentriLogic’s…
Added 4 months ago
J
ServiceNow Senior Consultant
Jolera
Canada
- Full-time
We are looking for a Senior ServiceNow Consultant who is far more than a platform administrator. This is a strategic, customer-facing role that sits at the intersection of deep technical…
Added 2 months ago
T
Systems Administrator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
5+ years of experience as a systems administrator or in a similar infrastructure role.
Added 2 months ago
M
Systems Administrator III (Linux)
Moneris
Toronto, ON
- Full-time
As a Systems Administrator III (Linux), you will engineer, automate, secure, and continuously improve the enterprise Red Hat Enterprise Linux (RHEL) platform that underpins Moneris’…
Added 4 months ago
E
Cloud Technical Program Manager
Entrust
Canada
- Full-time
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Added 3 months ago
IT Systems Administrator
SecondShop
Calgary, AB
We are looking for a hands-on IT Systems Administrator to own the day-to-day administration of our core IT, productivity and security systems.
Added 5 months ago
GM
DevOps pour infrastructure cloud - DevOps for Cloud Infrastructure
Gameloft Montreal
Montreal, Quebec
- Full-time
There is a game for everyone, and we are now expanding to cross-platform games on PC and consoles, with titles such as Disney Speedstorm and Disney Dreamlight Valley, to provide our players…
Added 1 month ago
Salesforce Developer
Scotiabank
Toronto, ON
Completed multiple Enterprise level Salesforce platform implementations
Added 1 month ago
C
AI Platform Administrator
CIMA+
Montreal, QC
- Full-time
We are looking for an AI Platform Administrator to administer and optimize CIMA+’s enterprise AI platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, and other…
Added 3 months ago
DC
Infrastructure System Administrator
Dillon Consulting Limited
London, Ontario
- Full-time
We are currently seeking an Infrastructure Systems Administrator to join our Informational Technology team. Reporting to the IT Infrastructure Manager, you will have the opportunity to work…
Added 1 month ago
C
AI Platform Administrator
CIMA+
Montreal, QC
- Full-time
We are looking for an AI Platform Administrator to administer and optimize CIMA+’s enterprise AI platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, and other…

Entrust

Cloud Technical Program Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Jun 1, 2026

Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

The Cloud Technical Program Manager acts as the primary liaison between Entrust and its managed cloud services partners, ensuring seamless coordination across various internal functions. This role drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle.

Requirements

Candidates should have 8+ years of experience in Technical Program Management, with a focus on cloud infrastructure and SaaS operations. A strong technical understanding of cloud platforms and experience managing vendor relationships in a managed services model are essential.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Platform Engineering
Vendor Management
Incident Management
Change Management
SRE Practices
Security Compliance
Risk Management
Stakeholder Communication
Cloud Platforms
CI/CD Pipelines
Infrastructure-as-Code
Containerization
Observability

Visa sponsorship

Not detected in the job text

Hiring contact

VP, SaaS & Infrastructure Operations

Keywords

Cloud Technical Program Manager
SaaS
Infrastructure Operations
Managed Cloud Services
Performance Indicators
Operational Dashboard
Risk Management
PCI-DSS Compliance
Vulnerability Management
Third-Party Risk Management
Release Lifecycle
Executive Reporting
Global Scalability
Service Transition
Knowledge Transfer
ITIL
Agile
AWS
Azure
GCP
CI/CD
Infrastructure-as-Code
Containerization
SRE
Observability Stacks
Splunk
Grafana
ELK
SOC 2
ISO 27001

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