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Added 6 hours ago
Procurement Manager
PagerDuty
Toronto, ON
PagerDuty is seeking an exceptional, forward-thinking Procurement Manager to join our team! In this role, you will act as a core strategic business partner to our Product Management…
Added 6 hours ago
SA
Parts Advisor
Somerville Auto Group
Toronto, ON
- Full-time
Perform additional duties as assigned by the Parts Manager or Supervisor
Added 6 hours ago
I
Senior Finance Officer
ITK
Ottawa, ON
- Full-time
Reporting to the Manager, Finance & Administration, the Senior Finance Officer will be responsible for assisting in managing ITK’s overall financial system, particularly managing all…
Added 6 hours ago
ZS
Business Analyst with Adobe AEM app experience
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Analyze and conceptualize solution designs in collaboration with Systems Architects, Software Developers, and other delivery partners to achieve business and client stakeholder objectives…
Added 6 hours ago
GS
Technical Program Manager
Gala Solutions
Montreal, QC
- Contract
The Technical Program Manager will support the delivery of large‑scale security initiatives within the Cyber Security Organisation. This role partners with engineering, product, and…
Added 6 hours ago
T&
Assistant Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
We are seeking a highly skilled & experienced Manager - Finance & Reporting to join our team in Toronto, Canada office.
Added 6 hours ago
C
Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time
CHEO
Ottawa, ON
- $58.74 to $69.12 CAD / hour
- Full-time
Reporting to the Director, Facilities Maintenance and Operations, the Manager, Fire Safety and Ground Operations, is responsible for the planning, coordination, and compliance of CHEO’s…
Added 6 hours ago
RB
Staff Accountant, Taxation
Root Bissonnette Walker LLP
Fonthill, ON
- Full-time
Support engagement administration and maintain accurate records within the firm's practice management software
Added 6 hours ago
S
Senior Technical Engineering Manager
Stay22
Montreal, QC
- Full-time
8+ years of experience in software development, including at least 4+ years in an engineering leadership or management role, with a track record of delivering complex, scalable, and…
Added 6 hours ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 hours ago
SL
Bilingual Financial Service Consultant- Insurance
Sun Life
AB · MB · NB · NS · Ottawa, ON · Toronto, ON · Waterloo, ON · ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 7 hours ago
C
Security Technician - Saskatoon Region
Convergint
Saskatoon, SK
- Full-time
…to isolate and fix problems in malfunctioning equipment or software. Installs projects as…
Added 7 hours ago
TO
Client Services Supervisor
Town of Whitchurch-Stouffville
Whitchurch-Stouffville, ON
- Full-time
Reporting to the Manager of Customer Service, the Client Services Supervisor provides operational leadership and oversight for the Town's customer service operations, including customer…
Added 7 hours ago
TO
Wastewater Operator
Township of Centre Wellington
Centre Wellington, ON
- Full-time
Reporting to the Manager of Wastewater Services, this position is responsible for operational and maintenance of the Township’s wastewater and sewage systems including maintenance,…
Added 7 hours ago
AT
CXA Merchandising Retail Ops Associate.
Atlas Tools & Machinery
Vaughan, ON
- $19.25 to $21 CAD / hour
- Full-time
Added 7 hours ago
2I
Senior Systems Testing/ QA Specialist
2iSolutions Inc.
Toronto, ON
- Contract
…requires onsite attendance up to 3 days per week, at the Hiring Manager's…
Added 7 hours ago
General Duty Nurse (N2) - Women's Float Team - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 7 hours ago
Quality & Patient Safety Leader - Quality & Patient Safety
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager, Quality Improvement & Safety, the Quality Improvement & Safety Leader will provide leadership within NSH’s overall provincial and zone programs for quality,…
Added 7 hours ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- Up to $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 7 hours ago
K
Engineering Manager - Frontend - Krak
Kraken
Remote, Canada
- Full-time
- Remote
We’re looking for a hands-on Engineering Manager to lead a cross-functional Consumer pod focused on building and scaling core Krak experiences. This leader will guide a team of Frontend…
Added 7 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…and by coordinating with other technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day…
Added 7 hours ago
E
Cloud Technical Program Manager
Entrust
Canada
- Full-time
Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will…
Added 7 hours ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that…
Added 7 hours ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 8 hours ago
Planning Administrative Clerk
County of Wellington
Guelph, ON
The County offers a generous compensation, benefits and pension package. We also offer ongoing career and development opportunities to our employees, with a commitment to health and…

Entrust

Cloud Technical Program Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

Serve as the primary liaison with managed cloud services partners and coordinate cross-functional programs covering platform operations, security, compliance, releases, and global expansion. Monitor operational performance and risks, lead transition and reversibility planning, and provide executive reporting on platform health, SLAs, incidents, and milestones.

Requirements

Requires 8+ years of technical program management experience, including at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering, plus experience managing vendors and global cloud platforms. Candidates should have strong knowledge of cloud technologies, SRE and operational governance, security and compliance, FinOps, and stakeholder communication; a relevant bachelor's degree or equivalent experience and program management certification are specified.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Vendor Management
Cross-Functional Leadership
Incident Management
Change Management
SRE Practices
SLA/SLO Governance
Security and Compliance
PCI-DSS
CI/CD
Infrastructure as Code
Containerization
FinOps
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

AWS
Azure
GCP
CI/CD
Infrastructure as Code
Containerization
SRE
Incident Management
Change Advisory Board
SLA
SLO
FinOps
Cloud Cost Optimization
Splunk
Grafana
ELK
SIEM
PCI-DSS
SOC 2
ISO 27001
Third-Party Risk Management
PMP
PgMP
ITIL
AWS Solutions Architect
Azure Administrator
Agile
Vendor Governance
Cloud Operations
Release Management

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