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Added 3 hours ago
CA
Junior Project Coordinator
Centurion Asset Management Inc.
Toronto, ON
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 3 hours ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 3 hours ago
B
Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 3 hours ago
Concierge
Avomind
Toronto, ON
Assist the Building Manager with the day-to-day operations of the building.
Added 3 hours ago
AT
CXA Merchandising Retail Ops Associate.
Atlas Tools & Machinery
Vaughan, ON
- $19.25 to $21 CAD / hour
- Full-time
Customer Experience Associate - Retail Operations
Added 3 hours ago
AT
CXA - Sales Associate, Islington.
Atlas Tools & Machinery
Toronto, ON
- $21 to $24 CAD / hour
- Full-time
…its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and…
Added 3 hours ago
DI
Senior Manager, Digital Experience and Growth
Definity Insurance Company
Toronto, ON
- Full-time
Reporting to the AVP, Digital Marketing & Operations, this leadership role is responsible for overseeing our public web properties and paid acquisition channels. You will lead web…
Added 3 hours ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- Up to $21.5 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 4 hours ago
NC
Client Manager, Commercial Agriculture & Equine
NFP Corp
London, ON · Markdale, ON · Markham, ON · Sudbury, ON · Windsor, ON
- Full-time
We are looking for an Agriculture & Farm Account Manager to support and manage an assigned book of farm, agri-business, and related commercial accounts. This role is client-facing and…
Added 4 hours ago
E
Cloud Technical Program Manager
Entrust
Canada
- Full-time
Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will…
Added 4 hours ago
TD
IT Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…latest technologies, and play a crucial role in our clients’ success, all while enjoying significant opportunities for personal and professional…
Added 4 hours ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- $21.5 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 4 hours ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
PE · Summerside, PE
- Full-time
At KENT, we believe our success is driven by strong, people‑focused leadership and operational excellence. Each retail location operates as a complex, multi‑unit business designed to serve…
Added 4 hours ago
TS
Dispatcher
The Seaboard Transport Group
Dartmouth, NS
- Full-time
Confirm delivery of loads to customer site, ensuring the TMW system is updated; escalate delays or changes to operations management team.
Added 4 hours ago
G
Operations Manager
goswim.ca
Ottawa, ON · Nepean, ON
- Full-time
We are looking for a hands-on Operations Manager to own our day-to-day operations while building the systems, processes and team for our next stage of growth.
Added 4 hours ago
PR
Customer Service Representative
POWERGROUP Resources
Smithville
- Full-time
As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first…
Added 5 hours ago
National Accounts Manager
ASSA ABLOY
London, ON · Mississauga, ON
Dock Products Canada is seeking an experienced and results-driven National Accounts Manager to develop, manage, and grow strategic customer relationships across Canada.
Added 5 hours ago
P
Customer Success Manager
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer Success
Added 5 hours ago
UC
Guidewire Transformation Manager
Us3 Consulting
Toronto, ON
- $160,000 to $195,000 CAD / year
- Full-time
We are looking for an accomplished Guidewire Transformation Manager to play a pivotal role in delivering a major technology modernization initiative within the Canadian Property & Casualty…
Added 6 hours ago
Assistant Manager
EssilorLuxottica Group
Kelowna, BC
The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all…
Added 7 hours ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
…firm focused on designing complex automation with a blue-chip customer base since 1971. Operating from two facilities totaling 200,000 square feet with 200+ employees; we are ISO 9001:2015…
Added 7 hours ago
SH
Assistant Manager
Sunglass Hut
Kelowna, BC
- Full-time
The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all…
Added 7 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 8 hours ago
NR
Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Reporting to the Manager Children’s Operations, the Children’s Services Program Supervisor is responsible for the delivery and administration of the Niagara Region’s Licensed Home Child…
Added 10 hours ago
SD
Assistant Front Store Manager
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Role Description The Assistant Front Store Manager is a full-time, on-site role based in North Vancouver, BC. This position supports the Front Store Manager in overseeing daily store…

Entrust

Cloud Technical Program Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

Serve as the primary liaison with managed cloud services partners and coordinate cross-functional programs covering platform operations, security, compliance, releases, and global expansion. Monitor operational performance and risks, lead transition and reversibility planning, and provide executive reporting on platform health, SLAs, incidents, and milestones.

Requirements

Requires 8+ years of technical program management experience, including at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering, plus experience managing vendors and global cloud platforms. Candidates should have strong knowledge of cloud technologies, SRE and operational governance, security and compliance, FinOps, and stakeholder communication; a relevant bachelor's degree or equivalent experience and program management certification are specified.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Vendor Management
Cross-Functional Leadership
Incident Management
Change Management
SRE Practices
SLA/SLO Governance
Security and Compliance
PCI-DSS
CI/CD
Infrastructure as Code
Containerization
FinOps
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

AWS
Azure
GCP
CI/CD
Infrastructure as Code
Containerization
SRE
Incident Management
Change Advisory Board
SLA
SLO
FinOps
Cloud Cost Optimization
Splunk
Grafana
ELK
SIEM
PCI-DSS
SOC 2
ISO 27001
Third-Party Risk Management
PMP
PgMP
ITIL
AWS Solutions Architect
Azure Administrator
Agile
Vendor Governance
Cloud Operations
Release Management

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