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Added 6 mins ago
ES
Operations Administrator
EnerStar Solutions
Medicine Hat, AB
- Full-time
EnerStar Solutions Operations Administrator is a result driven, committed, and customer service-oriented position. Being an integral part of EnerStar, the Administrator will be adaptable to…
Added 21 mins ago
Business Development Manager, Road
DSV
Vancouver, BC
Provides weekly and monthly performance metrics to the sales administrator
Added 51 mins ago
SS
Contract Administrator in Concord, ON L4K 4V8, Canada
Select Source International
Concord, ON
- Contract
We are seeking a motivated and detail-oriented Service Contract Administrator to join the Service Contract Administration team in Concord, Ontario. This is an excellent opportunity for an…
Added 52 mins ago
TM
Senior Property Manager
Terracap Management Inc.
Toronto, ON · North York, ON
- Full-time
…across North America. Our holdings include retail, mixed-use, office, hospitality, multi-residential, and development…
Added 2 hours ago
Receptionist
Somerset West Community Health Centre
Ottawa, ON
Reporting to: Office administrator - Corporate services
Added 3 hours ago
I
Cloud Engineer
Irth
Canada
- Full-time
Irth Solutions builds mission-critical SaaS products that utility and damage-prevention customers rely on every day. As a Cloud Engineer, you will help operate, secure, and continuously…
Added 3 hours ago
Portfolio Administrator, Scotia Jarislowsky Fraser - Montreal, QC
Scotiabank
Montreal, QC
The Portfolio Administrator works closely with the Relationship Manager(s) in the management of their overall book(s) of business, with a passion for providing client service excellence…
Added 3 hours ago
RE
Accounting Administrator
Rising Edge Group
Calgary, AB
- Full-time
Driven by a clear vision to strengthen the stability, reliability, and advancement of energy infrastructure, we take pride in delivering work that matters. Guided by our STRIDE values -…
Added 3 hours ago
RI
IT Systems Administrator
Remarcable, Inc.
Vancouver, BC
- $91,000 to $119,000 CAD / year
- Full-time
Remarcable is seeking an organized and hands-on IT Systems Administrator for our fast-growing SaaS company. This is a high-impact role supporting our internal team’s (primarily macOS)…
Added 3 hours ago
RE
Accounting Administrator
Rising Edge Group
Calgary, AB
- Full-time
Driven by a clear vision to strengthen the stability, reliability, and advancement of energy infrastructure, we take pride in delivering work that matters. Guided by our STRIDE values -…
Added 3 hours ago
Administration and Quality Support - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
The Administrator, Quality Support provides administrative and operational support to the Quality & Business Processes team, helping maintain compliance with quality, food safety,…
Added 4 hours ago
S
Service Contract Administrator
Systematix
Concord, ON
- $25 to $27 CAD / hour
- Contract
We are Systematix and we are currently looking for a Service Contract Administrator to provide administrative and contract management support to the North American Aftermarket Sales…
Added 4 hours ago
YO
Wellness Administrator
YMCA of Greater Toronto
Torrance, ON
- Part-time
The Wellness Administrator supports the administrative operations and daily wellness activities of the Camp Wellness department. The position helps maintain health information and wellness…
Added 5 hours ago
FS
Lead Infrastructure Architect
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based…
Added 5 hours ago
Accounts Receivable Administrator
Enerflex Ltd
Canada
The Accounts Receivable (AR) Collections Administrator is responsible for maintaining accounts receivable collections at 85% current or above. This role plays a key part in ensuring timely…
Added 5 hours ago
WP
Property Services Assistant
WestUrban Properties Management
Nanaimo, BC
- Part-time
We are currently accepting applications for a Part Time Property Service Administrator to join our Property Management Team in Duncan, BC. This position is 20–30 hours per week, Tuesday to…
Added 5 hours ago
A
Railway Construction Inspector– Civil / Structural - FTR
AECOM
Mississauga, ON
- $75,000 to $125,000 CAD / year
- Contract
Be resident at the place of work (on site) and work independently under the general direction of the Contract Administrator.
Added 5 hours ago
AE
Warehouse Administrator
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
…activities, inventory control processes, receiving transactions, and employee uniform management. You will help ensure accurate records, timely issue resolution, and effective coordination…
Added 6 hours ago
A
Railway Construction Inspector– Civil / Structural - FTR
AECOM
Mississauga, ON
- $75,000 to $125,000 CAD / year
- Contract
Be resident at the place of work (on site) and work independently under the general direction of the Contract Administrator.
Added 7 hours ago
BC
Project Coordinator - Industrial East
Bird Construction
Mississauga, ON
- Full-time
…construction projects by coordinating activities between the office and the…
Added 7 hours ago
BS
IAM Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Microsoft Certified: Identity and Access Administrator Associate certification is an asset.
Added 8 hours ago
SD
Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Action Vendors’ Claim Reconciliation on a periodic basis and submit to Central Office as required each period by due date
Added 8 hours ago
E
Cloud Technical Program Manager
Entrust
Canada
- Full-time
…in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single…
Added 9 hours ago
P
Test Administrator
Pearson
Halifax, NS
- Part-time
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be…
Added 9 hours ago
FS
Lead Infrastructure Architect
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based…

Entrust

Cloud Technical Program Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

Serve as the primary liaison with managed cloud services partners and coordinate cross-functional programs covering platform operations, security, compliance, releases, and global expansion. Monitor operational performance and risks, lead transition and reversibility planning, and provide executive reporting on platform health, SLAs, incidents, and milestones.

Requirements

Requires 8+ years of technical program management experience, including at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering, plus experience managing vendors and global cloud platforms. Candidates should have strong knowledge of cloud technologies, SRE and operational governance, security and compliance, FinOps, and stakeholder communication; a relevant bachelor's degree or equivalent experience and program management certification are specified.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Vendor Management
Cross-Functional Leadership
Incident Management
Change Management
SRE Practices
SLA/SLO Governance
Security and Compliance
PCI-DSS
CI/CD
Infrastructure as Code
Containerization
FinOps
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

AWS
Azure
GCP
CI/CD
Infrastructure as Code
Containerization
SRE
Incident Management
Change Advisory Board
SLA
SLO
FinOps
Cloud Cost Optimization
Splunk
Grafana
ELK
SIEM
PCI-DSS
SOC 2
ISO 27001
Third-Party Risk Management
PMP
PgMP
ITIL
AWS Solutions Architect
Azure Administrator
Agile
Vendor Governance
Cloud Operations
Release Management

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