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Added 2 mins ago
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Digital Designer (UX/UI) - 6 months FTC
DEPT®
Toronto, ON
- $70,000 to $85,000 CAD / year
Proactive, collaborate, organized and comfortable in a fast paced environment on multiple client product lines with multiple delivery assets in each
Added 2 mins ago
Procurement Manager
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Toronto, ON
…top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations…
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ASSISTANT.E GÉRANT.E INTERIM
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Added 2 mins ago
TC
Business Analyst
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Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Collaborate with business stakeholders, product owners, and SMEs to gather, analyze, and document business requirements.
Added 2 mins ago
H
QE Lead Automation Testing
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- Contract
Collaborate Early & Often: Partner with Product Owners and Developers during sprint planning and backlog refinement to define clear acceptance criteria (BDD/TDD) and identify potential edge…
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BO
Sr. Relationship Manager, Corporate Banking
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- Full-time
…finance. Working closely with Credit, Risk Management, and product specialists, this individual will develop new client relationships, structure financing solutions, and drive sustainable…
Added 2 mins ago
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Head of Insurance Solutions
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- Full-time
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Business Analyst with Wholesale lending
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Lead to formulation of strategies processes for Product Road map Development and Governance and contribute to defining standards and new automation initiatives
Added 2 mins ago
GS
Technical Program Manager
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Montreal, QC
- Contract
…Security Organisation. This role partners with engineering, product, and business stakeholders to plan, coordinate, and execute complex programmes, ensuring alignment to portfolio roadmaps,…
Added 2 mins ago
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Mall Store Sales Associate (Sainte-Foy)
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Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
Ensuring that our stores are always visually appealing through proper product presentation, replenishment, and store maintenance.
Added 2 mins ago
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Head of Insurance Solutions
Geotab
Toronto, ON
- Full-time
…Insurance Solutions who will own the customer-facing insurance product and partnership outcome, connecting Geotab fleet data and safety solutions to insurers so that fleets earn measurable…
Added 2 mins ago
MT
Account Executive (Territory Sales)
MT Talent Solutions Inc.
Winnipeg, MB
- Full-time
Develop and execute territory and account plans to achieve sales targets and grow product adoption across Manitoba.
Added 2 mins ago
PT
Senior Software Engineer
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Vancouver, BC
- Full-time
Senior Backend Developer (.NET / APIs / Azure)
Added 2 mins ago
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Senior Technical Engineering Manager
Stay22
Montreal, QC
- Full-time
…high-performing engineering team working across Stay22’s diverse product and platform initiatives. In this role, you will manage 2 squads with a total of 5-8 developers with diverse…
Added 2 mins ago
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Sales Development Representative - Outbound Outreach
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
Schedule qualified, online product demonstrations on a consistent basis, with monthly bonuses awarded for exceeding goals
Added 2 mins ago
FK
Planner, Supply Chain
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Toronto, ON
- Full-time
…presence in over 100 countries, Fresenius Kabi’s expansive product portfolio focuses on providing access to high-quality and lifesaving medicines and…
Added 17 mins ago
PA
Automotive Parts Advisor
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Newmarket, ON
- Full-time
Provide customers with accurate pricing, product information, and availability in person and over the phone.
Added 17 mins ago
AE
Seasonal Propane Delivery Driver
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Blyth, ON
- Temporary
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Added 17 mins ago
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Sales Manager (Planet Ford)
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Brampton, ON
- Full-time
Establishes and enforces product-knowledge standards.
Added 17 mins ago
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Product Engineering Intern
Semtech
Burlington, ON · CAN - Burlington, ON
- Full-time
Semtech's New Product Introduction (NPI) Product Engineering Team is the central engineering function behind every new product we bring to market. Our team of focused and talented engineers…
Added 17 mins ago
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Test Engineering Intern
Semtech
Burlington, ON · CAN - Burlington, ON
- Full-time
Actively participate in the product development teams throughout the NPI cycle.
Added 17 mins ago
SB
Field Marketing Coordinator
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Kitchener, ON · London, ON · ON
- Full-time
An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
Added 17 mins ago
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Private Banking Associate
RBC
Vancouver, BC
- Full-time
You will act as primary contact for new and existing client's needs, coordinating sales and fulfillment with product and service specialists

Entrust

Cloud Technical Program Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

Serve as the primary liaison with managed cloud services partners and coordinate cross-functional programs covering platform operations, security, compliance, releases, and global expansion. Monitor operational performance and risks, lead transition and reversibility planning, and provide executive reporting on platform health, SLAs, incidents, and milestones.

Requirements

Requires 8+ years of technical program management experience, including at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering, plus experience managing vendors and global cloud platforms. Candidates should have strong knowledge of cloud technologies, SRE and operational governance, security and compliance, FinOps, and stakeholder communication; a relevant bachelor's degree or equivalent experience and program management certification are specified.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Vendor Management
Cross-Functional Leadership
Incident Management
Change Management
SRE Practices
SLA/SLO Governance
Security and Compliance
PCI-DSS
CI/CD
Infrastructure as Code
Containerization
FinOps
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

AWS
Azure
GCP
CI/CD
Infrastructure as Code
Containerization
SRE
Incident Management
Change Advisory Board
SLA
SLO
FinOps
Cloud Cost Optimization
Splunk
Grafana
ELK
SIEM
PCI-DSS
SOC 2
ISO 27001
Third-Party Risk Management
PMP
PgMP
ITIL
AWS Solutions Architect
Azure Administrator
Agile
Vendor Governance
Cloud Operations
Release Management

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