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Added 2 mins ago
Procurement Manager
PagerDuty
Toronto, ON
PagerDuty is seeking an exceptional, forward-thinking Procurement Manager to join our team! In this role, you will act as a core strategic business partner to our Product Management…
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Supervisor Child & Youth ID #1663
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Innisfil, ON
Provide customer facing program leadership as required or defined by General Manager.
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Traffic Coordinator
Corus Entertainment
Toronto, ON
Corus has an exciting opportunity as an Inventory Management Coordinator in our Toronto office. Reporting to the Manager, Inventory Management on our Traffic team, you will be responsible…
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ASSISTANT.E GÉRANT.E INTERIM
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Innovation program to encourage idea sharing;
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Perform additional duties as assigned by the Parts Manager or Supervisor
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AF
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Calgary, AB
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Reporting to the Install Manager, the Install Apprentice will assist with the installation of residential HVAC equipment. The HVAC Install Apprentice works under the guidance of experienced…
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Tax Manager, Enterprise Tax
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Registered Nurse - Operating Room
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Brantford, ON
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Registered Practical Nurse - Operating Room
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Brantford, ON
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Manager, Out of Home Care
Government of Saskatchewan
SK · Saskatchewan, Canada
- Temporary
…is seeking an experienced, dynamic, and creative leader as Manager, Out of Home Care. This term position is anticipated to end on March 31, 2028. Reporting to the Director, Out of Home…
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IT Project manager
Dexian
Waterloo, ON
- $67 to $82 CAD / hour
- Contract
The project requires an experienced IT Project Manager with strong Scrum and Agile delivery experience to coordinate the end-to-end technology implementation. The role will provide delivery…
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Gestionnaire de projet AI
Astek
Montreal, QC · Greater Montreal Metropolitan Area
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XX, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !
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Senior Program Manager - Clinical Data Platform
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $100 to $105 CAD / hour
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Senior Program Manager / PM Consultant – Clinical Data Platform
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Technical Program Manager
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Montreal, QC
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Assistant Manager, Financial Accounting & Reporting
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Toronto, ON
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We are seeking a highly skilled & experienced Manager - Finance & Reporting to join our team in Toronto, Canada office.
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Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
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We're looking to fill an opening for a Manager, Sales Compensation to join our People and Culture team.
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As a GTM Manager, you will drive new business growth by building strong client relationships, identifying market opportunities, and executing strategic go-to-market plans. This role is…
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Technical Program Manager With cash management; Capital market experience Treasury
VySystems
Toronto, ON
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Ideal Candidate: A hands-on Technical Program Manager with strong banking and fintech domain expertise who can effectively bridge business and technology teams, drive complex integration…
Added 2 mins ago
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Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time
CHEO
Ottawa, ON
- $58.74 to $69.12 CAD / hour
- Full-time
Reporting to the Director, Facilities Maintenance and Operations, the Manager, Fire Safety and Ground Operations, is responsible for the planning, coordination, and compliance of CHEO’s…
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The Planner, Supply Chain works closely with the Supply Chain Manager and the Director, Supply Chain and Customer Service in managing all activities related to monitoring and controlling…
Added 17 mins ago
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Agricultural Equipment Service Technician
Greatario
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- Full-time
Completing on-site service calls and coordinating work schedules with the Service Manager to meet customer needs.
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Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
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Entrust

Cloud Technical Program Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

Serve as the primary liaison with managed cloud services partners and coordinate cross-functional programs covering platform operations, security, compliance, releases, and global expansion. Monitor operational performance and risks, lead transition and reversibility planning, and provide executive reporting on platform health, SLAs, incidents, and milestones.

Requirements

Requires 8+ years of technical program management experience, including at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering, plus experience managing vendors and global cloud platforms. Candidates should have strong knowledge of cloud technologies, SRE and operational governance, security and compliance, FinOps, and stakeholder communication; a relevant bachelor's degree or equivalent experience and program management certification are specified.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Vendor Management
Cross-Functional Leadership
Incident Management
Change Management
SRE Practices
SLA/SLO Governance
Security and Compliance
PCI-DSS
CI/CD
Infrastructure as Code
Containerization
FinOps
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

AWS
Azure
GCP
CI/CD
Infrastructure as Code
Containerization
SRE
Incident Management
Change Advisory Board
SLA
SLO
FinOps
Cloud Cost Optimization
Splunk
Grafana
ELK
SIEM
PCI-DSS
SOC 2
ISO 27001
Third-Party Risk Management
PMP
PgMP
ITIL
AWS Solutions Architect
Azure Administrator
Agile
Vendor Governance
Cloud Operations
Release Management

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