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Added 12 mins ago
S
Business Systems Analyst
SAIT
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- Temporary
Reporting to the Business Solutions Architect, the Business Systems Analyst acts as a key liaison between business needs and technology solutions. This role combines application…
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CS
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We are seeking an experienced Azure Data Architect to design and lead secure, scalable enterprise data solutions on Azure. The ideal candidate will have strong expertise in Azure…
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KG
RPA Platform Engineer
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ON · Ontario, Canada
- Full-time
We are seeking a Senior RPA Platform Engineer to architect, maintain, and scale our enterprise automation ecosystem across hybrid environments, including on-premises architecture, AWS…
Added 27 mins ago
M
Staff Engineer - Backend & Architecture
MapsPeople
Toronto, ON
- Full-time
…scale, we're looking for a Staff Engineer to help shape the technical direction of our…
Added 43 mins ago
FW
Senior Business Architect
Future Works
Remote, Canada
- Contract
- Remote
As the Senior Business Architect, you will lead operations strategy and business transformation for a major enterprise client in healthcare and consumer goods. You will own the end-to-end…
Added 43 mins ago
FW
Solution Architect
Future Works
Remote, Canada
- Full-time
- Remote
As the Solutions Architect, you will define the technical blueprint that makes this transformation possible. You will be accountable for designing the secure cloud environment, shaping the…
Added 58 mins ago
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Project Manager
Metrolinx
Toronto, ON
- Full-time
Our Capital Projects Group is seeking a Project Manager for its Lakeshore and USRC division. This position will provide technical expertise and administration of planning, engineering,…
Added 58 mins ago
Q
CCaaS Architect
Quantiphi
Canada
- Full-time
We are looking for an Architect to support a Contact Center as a Service (CCaaS) deployment on Google CCAIP platform, building and configuring DTMF IVR menus and contact center call flows…
Added 58 mins ago
GS
Solutions Architect
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Montreal, QC
- Full-time
As Solutions Architect you will be responsible to define end-to-end technical solutions to be implemented into our client environment, working closely with our client, our internal…
Added 58 mins ago
DC
Security Specialist – Security Architect
Dasro Consulting Inc.
Regina, SK
- Contract
Dasro is looking for a Security Specialist – Security Architect for one of its clients in Regina, SK
Added 1 hour ago
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Low Latency Java Developer, Vice President
Citi
Mississauga, ON
- Full-time
Architect & Design: Lead the end-to-end technical architecture and low-level design for distributed, fault-tolerant, high-concurrency risk calculation and position management engines…
Added 1 hour ago
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Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 1 hour ago
E
Intermediate Structural Designer/Engineer
EXP
Markham, ON
- Full-time
Participate in design meetings with owner, architect, and other consultants
Added 1 hour ago
IS
Java Architect
Iris Software Inc.
Toronto, ON
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Partner with Solution Architects and business stakeholders to translate regulatory and compliance requirements into technical solutions.
Added 1 hour ago
Principal Architect
Aecon
Toronto, ON
The Principal Architect leads the Solution Architecture practice and is accountable for the performance, maturity, and consistency of the team. All Solution Architects report to this role.…
Added 1 hour ago
E
Cloud Technical Program Manager
Entrust
Canada
- Full-time
Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will…
Added 1 hour ago
TI
IT Enterprise Architect
Teckhorizon Inc
Toronto, ON
- Contract
Our Client is seeking an experienced Senior IT Enterprise Architect / Strategist to lead enterprise architecture strategy, application portfolio management, IT governance, and technology…
Added 2 hours ago
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Tanium Engineer
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Toronto, ON
- $55 to $70 CAD / hour
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Insight Global is looking for a security-minded infrastructure engineer who can architect, design, and deploy a vulnerability management program from the ground up - not simply operate a…
Added 2 hours ago
FS
Lead Infrastructure Architect
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
The Lead Infrastructure Architect plays a key role in shaping and maintaining FSRA’s hybrid cloud environment. This role provides technical leadership and oversight to ensure the…
Added 3 hours ago
RC
Interior Design Draftsperson
rcs Construction
NS · Bedford, Nova Scotia
- Full-time
Five years of professional drafting experience, preferably working with an interior designer or architect.
Added 3 hours ago
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Senior Conversational Bot Engineer
Quantiphi
Canada
- Full-time
…applications in the Global Markets environment. Conversation Architect design, code, test, debug and document programs well as support activities for the corporate systems architecture. You…
Added 5 hours ago
M
Senior TypeScript Engineer
MapsPeople
Richmond Hill, ON
- Full-time
Architect and implement scalable, type-safe APIs and services using both Node.js and Golang
Added 6 hours ago
M
Senior Business Architecture Advisor, Direct Distribution
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
The client is looking for the Salesforce technical reference
Added 6 hours ago
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Tech Lead Salesforce Financial Services Cloud (FSC)
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
The client is looking for the Salesforce technical reference
Added 6 hours ago
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Senior Business Architecture Advisor, Direct Distribution
Maarut
Levis, QC
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IT or integration architect profile with technical

Entrust

Cloud Technical Program Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview:

Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will report to the VP, SaaS & Infrastructure Operations. The Cloud Technical Program Manager serves as the single point of contact and strategic liaison between Entrust and its managed cloud services partners. This role ensures seamless coordination across all internal functions - including Operations, Engineering, Security, Compliance, Product, Professional Services and Customer Success - to deliver reliable, scalable, and compliant SaaS platform operations. The Cloud TPM drives cross-functional alignment, manages program execution, and ensures operational excellence across the cloud platform lifecycle, including establishing a consistent reporting cadence, coordinates definition and tracking of key performance indicators (KPIs), and maintaining an executive-ready operational dashboard. The role also proactively identifies, documents, and escalates risks, issues, and dependencies, driving mitigation plans and ensuring timely decision-making and stakeholder alignment.

Key Responsibilities:

Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes.
Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution.
Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform.
Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams.
Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments.
Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership.
Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively.
Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development.

Basic Qualifications:

8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
Experience managing global/multi-region cloud platform expansions
Familiarity with FinOps practices, cloud cost optimization, and spend governance
Background in security-sensitive industries (financial services, payments, identity management)
Experience with observability stacks (Splunk, Grafana, ELK) and SIEM platforms
Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership
PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

Key Competencies:

Cross-functional leadership and influence without authority
Vendor and contract governance
Risk identification and mitigation
Executive communication and reporting
Agile and ITIL methodologies
Data-driven decision making

Where you will be: Minneapolis, MN; Ottawa, Canada; or Paris, France.

About Entrust: Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life.

For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION

#ENT123

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More about this job

Responsibilities

Serve as the primary liaison with managed cloud services partners and coordinate cross-functional programs covering platform operations, security, compliance, releases, and global expansion. Monitor operational performance and risks, lead transition and reversibility planning, and provide executive reporting on platform health, SLAs, incidents, and milestones.

Requirements

Requires 8+ years of technical program management experience, including at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering, plus experience managing vendors and global cloud platforms. Candidates should have strong knowledge of cloud technologies, SRE and operational governance, security and compliance, FinOps, and stakeholder communication; a relevant bachelor's degree or equivalent experience and program management certification are specified.

Skills

Technical Program Management
Cloud Infrastructure
SaaS Operations
Vendor Management
Cross-Functional Leadership
Incident Management
Change Management
SRE Practices
SLA/SLO Governance
Security and Compliance
PCI-DSS
CI/CD
Infrastructure as Code
Containerization
FinOps
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

AWS
Azure
GCP
CI/CD
Infrastructure as Code
Containerization
SRE
Incident Management
Change Advisory Board
SLA
SLO
FinOps
Cloud Cost Optimization
Splunk
Grafana
ELK
SIEM
PCI-DSS
SOC 2
ISO 27001
Third-Party Risk Management
PMP
PgMP
ITIL
AWS Solutions Architect
Azure Administrator
Agile
Vendor Governance
Cloud Operations
Release Management

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