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Added 11 mins ago
MP
Lead Data Engineer - Temporary Assignment up to 18 months
Municipal Property Assessment Corporation
Pickering, ON
- Temporary
Lead technical investigations, proof-of-concepts, and the resolution of complex production issues while overseeing monitoring, observability, and platform performance.
Added 11 mins ago
AC
Laundry Worker
Aramark Canada
Lethbridge, AB
- Full-time
Ensure linens meet the quality expectations designated by specific customers. Any questions or issues should be referred to the lead or supervisor.
Added 11 mins ago
A
Stagiaire en production - Hiver 2027
ABB
Montreal, QC
- Internship
Participate in the drafting/improvement of assembly instructions for the various production areas in the plant.
Added 11 mins ago
A
Production Intern - Winter 2027
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 11 mins ago
H
Production Supervisorn_Only for Canada
High5hires
NL · Brookfield, NL
- Full-time
We are looking for a Production Supervisor to lead plant production teams safely and efficiently, ensuring forecasted quantities and quality of raw mix, clinker, and cement are met in…
Added 11 mins ago
TG
Receiver (Production Control)
Toyoda Gosei Americas
Stratford, ON
- Full-time
Receivers play a vital role in supporting the production of high-quality parts in a Just-in-time environment. By working in one of our production departments, there are endless growth…
Added 11 mins ago
AI
Supplier Development Engineer
AllStaff Inc.
ON · South Huron, ON
- $90,000 to $100,000 CAD / year
- Full-time
You will work across Supplier Quality, Engineering, Purchasing and Production to develop a reliable, high-performing supplier network supporting machined parts, castings, forgings and…
Added 11 mins ago
N
Network Engineer
Nutrien
Calgary, AB
- Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 11 mins ago
N
Senior Manager, Terminals (Inland and Port Facilities)
Nutrien
Calgary, AB
- Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 11 mins ago
EI
OCS Lead
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
OCS Lead is responsible for the design, technical oversight, project delivery, and engineering governance of overhead catenary system (OCS) infrastructure for rail and transit projects in…
Added 11 mins ago
N
Senior Manager, Terminals (Inland and Port Facilities)
Nutrien
Saskatoon, SK
- Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 11 mins ago
O
Senior Backend Developer
Off2Class
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Back-End Developer will work closely with the Lead Developer and Technical Project Manager to deliver high-quality back-end solutions that support product growth, platform…
Added 11 mins ago
TG
Automation Technician (Afternoon Shift)
Toyoda Gosei Americas
Palmerston, ON
- Full-time
…Trade professionals. You will play a vital role in supporting production within our Just-In-Time lean manufacturing environment. We are looking for hands-on problem solvers who are safety…
Added 11 mins ago
AG
CQV Specialist/Metrologist
AtomVie Global Radiopharma Inc.
Hamilton, ON
- Full-time
Assist or lead the troubleshooting and repair of production and QC related equipment as needed
Added 11 mins ago
SS
Senior OnBase Engineer – L3 Application Support
Staffmax Staffing & Recruiting
Toronto, ON
- Full-time
Lead production releases, deployment strategies, and stabilization
Added 13 mins ago
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Lead Business System Analyst
RBC
Toronto, ON
- Full-time
Implement data masking techniques to protect sensitive information in non-production environments.
Added 13 mins ago
AR
Customer Service Specialist
Atlas Roofing Corporation
Toronto, ON
- Full-time
Advises management and outside sales of changes in lead time, or production problems that may impact customer service.
Added 13 mins ago
SI
Senior Manager, Corporate Administration / Gestionnaire principal, administration corporative
Sport Integrity Canada/ Sport Intégrité Canada
Ottawa, ON
- Full-time
Lead Board self-assessments and Board performance reviews.
Added 28 mins ago
RE
Data Scientist
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
3+ years of hands-on experience building optimization models (mathematical programming, mixed-integer programming, or control-theory approaches) in a production or applied research setting
Added 28 mins ago
Inventory and Systems Leader
Hilton Food Group Plc
Brantford, ON
…performance, and automation reliability within an automated food production environment. The role ensures alignment between physical inventory and system records, stable and effective use…
Added 28 mins ago
BH
Lead Services Specialist - Technical Support
Baker Hughes
Leduc, AB
- Full-time
As a Lead Services Specialist - Technical Support, you will provide technical expertise supporting the design, optimization, and performance of Electrical Submersible Pumping (ESP) systems…
Added 28 mins ago
R
Batching Technician - Seasonal
Refresco
Calgary, AB
- Full-time
We are the world’s largest bottler for retailers and A-brands. Our products are distributed worldwide from our production sites in Europe and North America. Although our own branding may…
Added 41 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…infrastructure, Kubernetes, storage, automation, and complex production troubleshooting. The successful candidate will act as a senior technical escalation point for systems and…
Added 41 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
L
Global Merchandise Planner
lululemon
Vancouver, BC
- Full-time
…collaborate effectively with Global and Regional Planning, Sourcing, Production and the Global Brand Team to bring the product line to life. The Global Merchandise Planner must also be…

Entrust

Principal Application DevOps Engineer, AI & Automation

Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines.
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Overview:

The IFI Cloud Service includes a broad set of customer-facing services, application components, databases, integrations, and on-premises cloud infrastructure. The Principal Application DevOps Engineer, AI & Automation will bring an application-first engineering perspective to Cloud Services and serve as a key bridge between R&D and Operations.

This is a senior, hands-on individual contributor role for a technical leader who can anchor application operations and progressively build AI-enabled automation capability within Cloud Services. The role is responsible for advancing application observability, production triage, release engineering, deployment automation, and operational readiness, while reducing reliance on development resources for day-to-day production insight and release support.

The individual will also lead practical adoption of AI within operational workflows. The focus is not limited to using AI as a personal productivity tool. This role will identify, design, build, and operationalize AI-assisted solutions that improve incident response, monitoring quality, deployment assurance, root cause analysis, and operational decision-making. The successful candidate will be comfortable moving from an idea or proof of concept to a secure, supportable solution used by the team.

Responsibilities:

Application Operations & Observability

Develop deep working knowledge of IFI application architecture, service dependencies, transaction flows, and common failure modes.
Define and implement application health indicators, service-level indicators, dashboards, alerts, and diagnostic views that connect system behavior to customer and application impact.
Advance monitoring beyond infrastructure signals such as CPU, disk, memory, and connections by incorporating application behavior, transactions, errors, latency, dependencies, and business-process health.
Partner with engineers and support teams to improve telemetry, logging, tracing, application diagnostics, and supportability.
Establish standards for actionable alerting, monitoring coverage, operational runbooks, and application readiness.

Incident Triage, Reliability & Problem Management

Lead application-focused triage for complex production incidents and help the team distinguish symptoms from application, integration, data, deployment, or infrastructure causes.
Use logs, metrics, traces, code-level context, database signals, and deployment history to accelerate diagnosis and recovery.
Drive root cause analysis and corrective-action planning for recurring or high-impact issues.
Identify reliability risks and translate findings into engineering improvements, automation, monitoring changes, and backlog items.
Coach Cloud Services engineers in application-aware troubleshooting and production engineering practices.

Software Delivery & Release Engineering

Own and improve deployment automation, CI/CD pipelines, release engineering practices, and environment promotion processes.
Establish release standards, deployment validation, post-deployment assurance, rollback procedures, and production-readiness criteria.
Partner with R&D to define clear operational handoffs, ownership boundaries, and support expectations for new and changed capabilities.
Advance practices such as automated testing, progressive delivery, Blue/Green deployments, controlled cutovers, and automated recovery.
Reduce manual steps, release risk, and dependency on individual subject matter experts.

AI-Enabled Operations & Automation

Identify and prioritize operational problems where AI can materially improve speed, quality, consistency, or engineering capacity.
Design and build practical AI-assisted solutions for alert enrichment, incident summarization, triage guidance, log and telemetry analysis, deployment validation, anomaly investigation, knowledge retrieval, and corrective-action recommendations.
Move AI opportunities from concept through prototype, validation, production implementation, adoption, and measurable outcome tracking.
Integrate approved AI capabilities with operational data sources, monitoring platforms, delivery pipelines, knowledge repositories, and team workflows.
Apply appropriate security, access, data-handling, validation, auditability, and human-review controls to AI-enabled operational solutions.
Establish reusable patterns and coach engineers so AI adoption becomes a team capability rather than a collection of isolated experiments.

Technical Leadership & Partnership

Serve as a senior technical leader and change agent without requiring formal people-management responsibility.
Influence architecture, tooling, engineering priorities, and operating practices across Cloud Services, R&D, AppOps, and related partners.
Turn ambiguous operational needs into a clear technical approach, delivery plan, and measurable result.
Mentor engineers through hands-on pairing, technical reviews, troubleshooting sessions, and reusable guidance.
Communicate technical findings and recommendations clearly to engineering, operations, product, and leadership audiences.
Participate in scheduled daytime on-call coverage as part of a follow-the-sun support model and in off-hours maintenance windows as assigned.

Success Measures

Improved application-level observability and earlier detection of customer-impacting conditions.
Faster, more consistent application triage with less dependency on R&D or individual subject matter experts.
Increased Cloud Services ownership of release, deployment, validation, and operational-readiness activities.
Reduced avoidable alert noise, recurring incidents, manual release effort, and deployment failures.
Production use of AI-enabled operational capabilities with demonstrated adoption and measurable value.
Greater application and software-delivery depth across the broader Cloud Services engineering team.

Basic Qualifications:

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or an equivalent combination of education and relevant experience.
10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines.
Extensive experience supporting enterprise SaaS or distributed microservices applications in production environments.
Strong software-development or scripting capability and the ability to read, troubleshoot, and improve application code and automation.
Hands-on experience with CI/CD, configuration automation, deployment tooling, source control, and software release practices.
Demonstrated expertise with application performance monitoring, centralized logging, distributed tracing, alert design, and production diagnostics.
Experience leading complex incident triage, root cause analysis, and reliability improvements across application and infrastructure boundaries.
Experience building or integrating AI-assisted engineering or operations solutions, including agentic AI workflows, AI agents, or tool-using automation beyond basic code generation or ad hoc analysis.
Ability to lead through influence, mentor experienced engineers, and deliver meaningful progress in an environment with shared ownership.

Preferred Qualifications:

Experience supporting highly available applications and services in on-premises or private-cloud environments.
Experience with tools such as Datadog, Splunk, Jenkins, Octopus Deploy, Ansible, Terraform, GitHub, or comparable platforms.
Experience designing operational workflows that use generative AI, AI agents, retrieval-augmented generation, or machine-learning-based analysis.
Familiarity with responsible AI practices, including data protection, validation, human oversight, prompt and model risk, and production monitoring.
Experience with secure, highly available, regulated, or payment-related services.
Experience with Blue/Green deployment models, automated post-deployment assurance, and production-readiness reviews.

About Entrust

Entrust keeps the world moving safely by enabling trusted identities, payments, and data protection around the globe. People rely on seamless, secure experiences when crossing borders, making purchases, accessing corporate networks, and interacting with digital services. Entrust delivers a broad portfolio of identity, payment, and data-protection solutions to organizations around the world.

Entrust Corporation is an equal opportunity employer, including veterans and people with disabilities.

NO AGENCIES, NO RELOCATION

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities - but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world - together.

Apply today!

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More about this job

Responsibilities

Lead application operations, observability, production incident response, reliability improvements, and release engineering for Cloud Services, while strengthening operational ownership and collaboration with R&D. Identify, build, and operationalize secure AI-enabled tools and workflows that improve monitoring, triage, deployment assurance, and operational decision-making.

Requirements

Requires a bachelor's degree or equivalent relevant education and experience, 10+ years in software engineering, DevOps, SRE, application operations, or related fields, and extensive production experience with enterprise SaaS or distributed microservices. Candidates need strong development or scripting skills, CI/CD and release expertise, application monitoring and diagnostics experience, complex incident leadership, and experience building or integrating AI-assisted engineering or operations solutions.

Skills

Application Operations
DevOps
Site Reliability Engineering
Application Observability
Incident Triage
Root Cause Analysis
CI/CD
Release Engineering
Deployment Automation
AI-Assisted Operations
Agentic AI Workflows
Distributed Tracing
Centralized Logging
Application Performance Monitoring
Infrastructure as Code
Production Diagnostics

Benefits

Career Growth
Flexible Work Options
Collaborative Work Environment
Diversity and Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Cloud Services
Enterprise SaaS
Microservices
Application Observability
Service-Level Indicators
Application Performance Monitoring
Centralized Logging
Distributed Tracing
Incident Management
Root Cause Analysis
CI/CD
Jenkins
Octopus Deploy
Ansible
Terraform
GitHub
Datadog
Splunk
Blue/Green Deployment
Progressive Delivery
Generative AI
AI Agents
Retrieval-Augmented Generation
Machine Learning
Responsible AI
Production Readiness
Deployment Validation
Configuration Automation
On-Premises Infrastructure
Regulated Services

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