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Added 3 mins ago
BB
Project Coordinator
BA Blacktop Group of Companies
Surrey, BC
- Full-time
Implement the project Quality Management System by acting as lead quality coordinator
Added 33 mins ago
R
Team Lead (Digitization)
RMSI
Toronto, ON
- Full-time
The Team Lead (Digitization) is responsible for providing technical leadership, operational oversight, and day-to-day support to the digitization team to ensure the accurate, efficient, and…
Added 1 hour ago
D
AI Transformation Consultant / Consultant(e) en transformation IA
dialogix.ai
Montreal, QC
- Full-time
Lead client engagements: run discovery sessions and workshops, map workflows, and define measurable outcomes such as time saved, improved quality, and reduced risk.
Added 1 hour ago
MM
Quality Manager
Modine Manufacturing Company
Calgary, AB
- Full-time
The Quality Manager is responsible for leading the quality assurance and continuous improvement efforts within a Product Line in the manufacturing plant. This role ensures that the product…
Added 1 hour ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
Familiarity with structured quality assurance protocols such as CM2, ISO 9001, or similar frameworks.
Added 2 hours ago
MS
Production Supervisor
MacDonald Search Group
Vancouver, BC
- Full-time
Lead, train, and support production staff to maintain productivity and quality.
Added 2 hours ago
G
Operations/Construction Manager 1
Ganotec
Oakville, ON
- Full-time
…highest standards of safety and operational excellence. They lead cross-disciplinary teams, foster strong stakeholder partnerships, and drive strategic decision-making to support Ganotec's…
Added 2 hours ago
C
Director of Quality
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
Reporting to the VP, Quality for Pharma Consumer Health, the Zydis Strathroy Director of Quality is accountable for both Commercial Quality Assurance and Quality Control activities within…
Added 3 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…collaborates closely with Merchandising, Operations, Finance, Quality Assurance, suppliers, and logistics partners to deliver a dependable, agile, and customer-focused supply…
Added 3 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…collaborates closely with Merchandising, Operations, Finance, Quality Assurance, suppliers, and logistics partners to deliver a dependable, agile, and customer-focused supply…
Added 3 hours ago
NF
Web designer
New Frontier Global Ltd / Superhairpieces
Mississauga, ON
- From $36.92 CAD / hour
- Full-time
- Contract
- On-site
Conduct reviews to assess quality assurance practices, software products and information systems
Added 3 hours ago
R|
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collaborates with internal (Researchers, research staffs, pharmacy, Research institution department, Quality Assurance, Hospital department and Division, clinic staff) and external (…
Added 4 hours ago
J
Lead Transmission Line Engineer - Grid
Jobgether
Canada
- $146,996 to $192,932 CAD / year
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Transmission Line Engineer – Grid based in Canada.
Added 5 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Montreal, QC
- Full-time
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value…
Added 5 hours ago
BE
Shop Foreman
Boundary Equipment Co. Ltd.
Delta, BC
- Full-time
Lead from the shop floor. Build the next generation. Power the future at Janox.
Added 5 hours ago
RR
Autos Cashier
Radius Recycling
Calgary, AB
- Full-time
Consistently follow all loss prevention, risk management, quality assurance and cash-handling guidelines.
Added 5 hours ago
SC
shift supervisor - Store# 68749, 9 KINLOCK RD
Starbucks Coffee Company
Stratford, PE
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 6 hours ago
H
Project Engineer - Area Lead (Subsurface and Infrastructure)
Hydrostor
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
The Project Engineering – Area Lead (Subsurface and Infrastructure) is responsible for the delivery and technical assurance of the subsurface scope, reservoir, early works, and transmission…
Added 6 hours ago
WR
District Manager
Wendy's Restaurant Of Canada
Calgary, AB
- Full-time
Background in guest service and quality assurance, with a focus on delivering consistent, high-quality experiences and maintaining food safety and cleanliness standards.
Added 6 hours ago
Senior Project Manager - Digital Connectivity
VIA Rail Canada
Montreal, QC
Lead and oversee the delivery of the Digital Connectivity (DC) project, ensuring objectives for scope, schedule, budget, quality, and stakeholder expectations are met.
Added 7 hours ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Vaughan, ON
- Full-time
Establish and champion quality assurance and quality control practices, ensuring technical excellence across all project deliverables.
Added 7 hours ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
Establish and champion quality assurance and quality control practices, ensuring technical excellence across all project deliverables.
Added 7 hours ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Mississauga, ON
- Full-time
Establish and champion quality assurance and quality control practices, ensuring technical excellence across all project deliverables.
Added 7 hours ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Markham, ON
- Full-time
Establish and champion quality assurance and quality control practices, ensuring technical excellence across all project deliverables.
Added 7 hours ago
PL
Director of Advocacy - Neighborhood Legal Services
Pennsylvania Legal Aid Network, Inc.
Legal, AB
- Volunteer
The Director of Advocacy is a senior leadership position responsible for ensuring the delivery of high-quality, client-centered legal services throughout the organization. Working closely…

Entrust

Principal Application DevOps Engineer, AI & Automation

Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines.
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Overview:

The IFI Cloud Service includes a broad set of customer-facing services, application components, databases, integrations, and on-premises cloud infrastructure. The Principal Application DevOps Engineer, AI & Automation will bring an application-first engineering perspective to Cloud Services and serve as a key bridge between R&D and Operations.

This is a senior, hands-on individual contributor role for a technical leader who can anchor application operations and progressively build AI-enabled automation capability within Cloud Services. The role is responsible for advancing application observability, production triage, release engineering, deployment automation, and operational readiness, while reducing reliance on development resources for day-to-day production insight and release support.

The individual will also lead practical adoption of AI within operational workflows. The focus is not limited to using AI as a personal productivity tool. This role will identify, design, build, and operationalize AI-assisted solutions that improve incident response, monitoring quality, deployment assurance, root cause analysis, and operational decision-making. The successful candidate will be comfortable moving from an idea or proof of concept to a secure, supportable solution used by the team.

Responsibilities:

Application Operations & Observability

Develop deep working knowledge of IFI application architecture, service dependencies, transaction flows, and common failure modes.
Define and implement application health indicators, service-level indicators, dashboards, alerts, and diagnostic views that connect system behavior to customer and application impact.
Advance monitoring beyond infrastructure signals such as CPU, disk, memory, and connections by incorporating application behavior, transactions, errors, latency, dependencies, and business-process health.
Partner with engineers and support teams to improve telemetry, logging, tracing, application diagnostics, and supportability.
Establish standards for actionable alerting, monitoring coverage, operational runbooks, and application readiness.

Incident Triage, Reliability & Problem Management

Lead application-focused triage for complex production incidents and help the team distinguish symptoms from application, integration, data, deployment, or infrastructure causes.
Use logs, metrics, traces, code-level context, database signals, and deployment history to accelerate diagnosis and recovery.
Drive root cause analysis and corrective-action planning for recurring or high-impact issues.
Identify reliability risks and translate findings into engineering improvements, automation, monitoring changes, and backlog items.
Coach Cloud Services engineers in application-aware troubleshooting and production engineering practices.

Software Delivery & Release Engineering

Own and improve deployment automation, CI/CD pipelines, release engineering practices, and environment promotion processes.
Establish release standards, deployment validation, post-deployment assurance, rollback procedures, and production-readiness criteria.
Partner with R&D to define clear operational handoffs, ownership boundaries, and support expectations for new and changed capabilities.
Advance practices such as automated testing, progressive delivery, Blue/Green deployments, controlled cutovers, and automated recovery.
Reduce manual steps, release risk, and dependency on individual subject matter experts.

AI-Enabled Operations & Automation

Identify and prioritize operational problems where AI can materially improve speed, quality, consistency, or engineering capacity.
Design and build practical AI-assisted solutions for alert enrichment, incident summarization, triage guidance, log and telemetry analysis, deployment validation, anomaly investigation, knowledge retrieval, and corrective-action recommendations.
Move AI opportunities from concept through prototype, validation, production implementation, adoption, and measurable outcome tracking.
Integrate approved AI capabilities with operational data sources, monitoring platforms, delivery pipelines, knowledge repositories, and team workflows.
Apply appropriate security, access, data-handling, validation, auditability, and human-review controls to AI-enabled operational solutions.
Establish reusable patterns and coach engineers so AI adoption becomes a team capability rather than a collection of isolated experiments.

Technical Leadership & Partnership

Serve as a senior technical leader and change agent without requiring formal people-management responsibility.
Influence architecture, tooling, engineering priorities, and operating practices across Cloud Services, R&D, AppOps, and related partners.
Turn ambiguous operational needs into a clear technical approach, delivery plan, and measurable result.
Mentor engineers through hands-on pairing, technical reviews, troubleshooting sessions, and reusable guidance.
Communicate technical findings and recommendations clearly to engineering, operations, product, and leadership audiences.
Participate in scheduled daytime on-call coverage as part of a follow-the-sun support model and in off-hours maintenance windows as assigned.

Success Measures

Improved application-level observability and earlier detection of customer-impacting conditions.
Faster, more consistent application triage with less dependency on R&D or individual subject matter experts.
Increased Cloud Services ownership of release, deployment, validation, and operational-readiness activities.
Reduced avoidable alert noise, recurring incidents, manual release effort, and deployment failures.
Production use of AI-enabled operational capabilities with demonstrated adoption and measurable value.
Greater application and software-delivery depth across the broader Cloud Services engineering team.

Basic Qualifications:

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or an equivalent combination of education and relevant experience.
10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines.
Extensive experience supporting enterprise SaaS or distributed microservices applications in production environments.
Strong software-development or scripting capability and the ability to read, troubleshoot, and improve application code and automation.
Hands-on experience with CI/CD, configuration automation, deployment tooling, source control, and software release practices.
Demonstrated expertise with application performance monitoring, centralized logging, distributed tracing, alert design, and production diagnostics.
Experience leading complex incident triage, root cause analysis, and reliability improvements across application and infrastructure boundaries.
Experience building or integrating AI-assisted engineering or operations solutions, including agentic AI workflows, AI agents, or tool-using automation beyond basic code generation or ad hoc analysis.
Ability to lead through influence, mentor experienced engineers, and deliver meaningful progress in an environment with shared ownership.

Preferred Qualifications:

Experience supporting highly available applications and services in on-premises or private-cloud environments.
Experience with tools such as Datadog, Splunk, Jenkins, Octopus Deploy, Ansible, Terraform, GitHub, or comparable platforms.
Experience designing operational workflows that use generative AI, AI agents, retrieval-augmented generation, or machine-learning-based analysis.
Familiarity with responsible AI practices, including data protection, validation, human oversight, prompt and model risk, and production monitoring.
Experience with secure, highly available, regulated, or payment-related services.
Experience with Blue/Green deployment models, automated post-deployment assurance, and production-readiness reviews.

About Entrust

Entrust keeps the world moving safely by enabling trusted identities, payments, and data protection around the globe. People rely on seamless, secure experiences when crossing borders, making purchases, accessing corporate networks, and interacting with digital services. Entrust delivers a broad portfolio of identity, payment, and data-protection solutions to organizations around the world.

Entrust Corporation is an equal opportunity employer, including veterans and people with disabilities.

NO AGENCIES, NO RELOCATION

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities - but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world - together.

Apply today!

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More about this job

Responsibilities

Lead application operations, observability, production incident response, reliability improvements, and release engineering for Cloud Services, while strengthening operational ownership and collaboration with R&D. Identify, build, and operationalize secure AI-enabled tools and workflows that improve monitoring, triage, deployment assurance, and operational decision-making.

Requirements

Requires a bachelor's degree or equivalent relevant education and experience, 10+ years in software engineering, DevOps, SRE, application operations, or related fields, and extensive production experience with enterprise SaaS or distributed microservices. Candidates need strong development or scripting skills, CI/CD and release expertise, application monitoring and diagnostics experience, complex incident leadership, and experience building or integrating AI-assisted engineering or operations solutions.

Skills

Application Operations
DevOps
Site Reliability Engineering
Application Observability
Incident Triage
Root Cause Analysis
CI/CD
Release Engineering
Deployment Automation
AI-Assisted Operations
Agentic AI Workflows
Distributed Tracing
Centralized Logging
Application Performance Monitoring
Infrastructure as Code
Production Diagnostics

Benefits

Career Growth
Flexible Work Options
Collaborative Work Environment
Diversity and Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Cloud Services
Enterprise SaaS
Microservices
Application Observability
Service-Level Indicators
Application Performance Monitoring
Centralized Logging
Distributed Tracing
Incident Management
Root Cause Analysis
CI/CD
Jenkins
Octopus Deploy
Ansible
Terraform
GitHub
Datadog
Splunk
Blue/Green Deployment
Progressive Delivery
Generative AI
AI Agents
Retrieval-Augmented Generation
Machine Learning
Responsible AI
Production Readiness
Deployment Validation
Configuration Automation
On-Premises Infrastructure
Regulated Services

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