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Added 12 mins ago
Z
Customer Success Manager
Zappix
Success, SK
- Full-time
Lead or Contribute to statement of work content definition for the project, based on our SOW standards
Added 12 mins ago
TT
10. SEO Client Success Advocate
Top4 Technology
Success, SK
- Full-time
Since 1997 Online Marketing Team and Website Marketing Experts Global & Local Digital Marketing Services Website Design + Web Development Company
Added 12 mins ago
BB
National Business Director
Biocon Biologics
ON · Ontario, Canada
- Full-time
The National Business Director will lead the Canadian sales organization for the Oncology and Immunology portfolio, reporting to the Business Unit Head. This role combines strategic and…
Added 12 mins ago
MP
Restoration Team Leader
Madison Property Restoration
Leader, SK
- Full-time
Tech3 – Restoration Team Leader (Water Damage/Mold/Fire Mitigation)
Added 12 mins ago
MP
Luxury Property Consultant (Dubai Based)
McCone Properties
Montreal, QC
- Full-time
No. 1 lead generator on Property Finder - leads handed to you every day
Added 12 mins ago
B
Sales Consultant (Relocate to Dubai)
betterhomes
Montreal, QC
- Full-time
Two fully-paid overseas trips a year, plus monthly team breakfasts
Added 12 mins ago
TG
Retail Store Supervisor - Stade IGA Pro Shop
Tennis Giant
Montreal, QC
- Full-time
We are looking for a Retail Store Supervisor to join our team at the Stade IGA Pro Shop. The successful candidate will oversee daily operations, lead the store team, and deliver exceptional…
Added 12 mins ago
KG
Video Game Producer
Koolhaus Games Inc.
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Support of and work with a team of designers, artists, programmers and sound artists
Added 12 mins ago
A
Manager, Software Engineering
AltaML
Toronto, ON
- Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 12 mins ago
V
Maintenance Manager
Verrus
ON · Ontario, Canada
- Full-time
With modern infrastructure, an experienced workforce and a strong technical team, the operation is entering an exciting stage of development, creating an opportunity for a Maintenance &…
Added 12 mins ago
OM
Chef de projet et opérations client
Omnicom Media
Montreal, QC
- Full-time
Added 12 mins ago
RG
Associate Nurse Manager - Full-Time - RPN
Responsive Group Inc.
Perth, ON
- Full-time
…Assistant Director of Care, Director of Care, and Interdisciplinary team lead, the Associate Nurse Manager supports compliance with applicable legislative and professional requirements…
Added 12 mins ago
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Project Manager
PTI - Packaging Technologies & Inspection
Burlington, ON
- Full-time
…Westchester County community close to New York City. We are a team of engineers, scientists, technicians, and other professionals serving the packaging industry as a leading equipment…
Added 12 mins ago
CG
Senior Investment Associate | Cash Management Group
Canaccord Genuity Group Inc.
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
…coordination. You will act as a key partner to Investment Advisors, lead and mentor a team of Associates and Client Service/Operations professionals, and work closely with external partners…
Added 27 mins ago
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Application Engineer_ High Content Imaging & Analysis (HCA)
Yokogawa
NB · Chiasson Office, NB
- Full-time
Yokogawa India is seeking a highly skilled and driven Senior Application Specialist to lead application support, scientific collaboration, and technical pre-sales/post-sales initiatives for…
Added 27 mins ago
O
Senior Director, Product Marketing - NetSuite
Oracle
Canada
- Full-time
Build, lead, and develop a high-performing product marketing team, establishing clear ownership, strong PMM disciplines, career development, and a culture of customer and market orientation.
Added 27 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 27 mins ago
OL
Landscape Construction Lead Hand and Driver
Oriole Landscaping Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…lifestyle, combining creative design with skilled craftsmanship. The team is dedicated to delivering landscapes that are both visually striking and highly functional. Alongside quality…
Added 42 mins ago
K
Founding CTO
Kouvre
Montreal, QC
- Full-time
The team: As we raise, you hire and lead the engineers behind you, starting with a Founding AI Engineer who partners with you on the agent's reasoning layer.
Added 42 mins ago
W
Data Analyst, Sr.
Wiraa
Canada
- Full-time
We are seeking a highly skilled Senior Data Analyst, Customer Success to join our dynamic team. In this pivotal role, you will be responsible for analyzing complex data sets, developing…
Added 42 mins ago
V
Production Coordinator
VAST_BC
Vancouver, BC
- Part-time
…community amongst newcomers, and over More than half of our team identify as survivors themselves, and their voices are represented at all levels of our organization. We do not believe in…
Added 57 mins ago
CO
Job ID #32266: Manager, Vacant Unit Tax & General Revenue
City of Hamilton
Hamilton, ON
- Full-time
…from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity,…
Added 57 mins ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City of Hamilton
Hamilton, ON
- Full-time
…from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity,…
Added 1 hour ago
EO
Manager, Chapter Operational Excellence
Entrepreneurs' Organization
Canada
- Full-time
This position serves as a key operations and project lead for chapter health workstreams, including Chapter Health Advisory Council initiatives, rollout of regional support and…
Added 1 hour ago
B
Senior Estimator – Vancouver
Buttcon
Vancouver, BC
- Full-time
…based in Vancouver, BC. The Senior Estimator is responsible to lead the estimating process and tender…

Entrust

Principal Application DevOps Engineer, AI & Automation

Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines.
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Overview:

The IFI Cloud Service includes a broad set of customer-facing services, application components, databases, integrations, and on-premises cloud infrastructure. The Principal Application DevOps Engineer, AI & Automation will bring an application-first engineering perspective to Cloud Services and serve as a key bridge between R&D and Operations.

This is a senior, hands-on individual contributor role for a technical leader who can anchor application operations and progressively build AI-enabled automation capability within Cloud Services. The role is responsible for advancing application observability, production triage, release engineering, deployment automation, and operational readiness, while reducing reliance on development resources for day-to-day production insight and release support.

The individual will also lead practical adoption of AI within operational workflows. The focus is not limited to using AI as a personal productivity tool. This role will identify, design, build, and operationalize AI-assisted solutions that improve incident response, monitoring quality, deployment assurance, root cause analysis, and operational decision-making. The successful candidate will be comfortable moving from an idea or proof of concept to a secure, supportable solution used by the team.

Responsibilities:

Application Operations & Observability

Develop deep working knowledge of IFI application architecture, service dependencies, transaction flows, and common failure modes.
Define and implement application health indicators, service-level indicators, dashboards, alerts, and diagnostic views that connect system behavior to customer and application impact.
Advance monitoring beyond infrastructure signals such as CPU, disk, memory, and connections by incorporating application behavior, transactions, errors, latency, dependencies, and business-process health.
Partner with engineers and support teams to improve telemetry, logging, tracing, application diagnostics, and supportability.
Establish standards for actionable alerting, monitoring coverage, operational runbooks, and application readiness.

Incident Triage, Reliability & Problem Management

Lead application-focused triage for complex production incidents and help the team distinguish symptoms from application, integration, data, deployment, or infrastructure causes.
Use logs, metrics, traces, code-level context, database signals, and deployment history to accelerate diagnosis and recovery.
Drive root cause analysis and corrective-action planning for recurring or high-impact issues.
Identify reliability risks and translate findings into engineering improvements, automation, monitoring changes, and backlog items.
Coach Cloud Services engineers in application-aware troubleshooting and production engineering practices.

Software Delivery & Release Engineering

Own and improve deployment automation, CI/CD pipelines, release engineering practices, and environment promotion processes.
Establish release standards, deployment validation, post-deployment assurance, rollback procedures, and production-readiness criteria.
Partner with R&D to define clear operational handoffs, ownership boundaries, and support expectations for new and changed capabilities.
Advance practices such as automated testing, progressive delivery, Blue/Green deployments, controlled cutovers, and automated recovery.
Reduce manual steps, release risk, and dependency on individual subject matter experts.

AI-Enabled Operations & Automation

Identify and prioritize operational problems where AI can materially improve speed, quality, consistency, or engineering capacity.
Design and build practical AI-assisted solutions for alert enrichment, incident summarization, triage guidance, log and telemetry analysis, deployment validation, anomaly investigation, knowledge retrieval, and corrective-action recommendations.
Move AI opportunities from concept through prototype, validation, production implementation, adoption, and measurable outcome tracking.
Integrate approved AI capabilities with operational data sources, monitoring platforms, delivery pipelines, knowledge repositories, and team workflows.
Apply appropriate security, access, data-handling, validation, auditability, and human-review controls to AI-enabled operational solutions.
Establish reusable patterns and coach engineers so AI adoption becomes a team capability rather than a collection of isolated experiments.

Technical Leadership & Partnership

Serve as a senior technical leader and change agent without requiring formal people-management responsibility.
Influence architecture, tooling, engineering priorities, and operating practices across Cloud Services, R&D, AppOps, and related partners.
Turn ambiguous operational needs into a clear technical approach, delivery plan, and measurable result.
Mentor engineers through hands-on pairing, technical reviews, troubleshooting sessions, and reusable guidance.
Communicate technical findings and recommendations clearly to engineering, operations, product, and leadership audiences.
Participate in scheduled daytime on-call coverage as part of a follow-the-sun support model and in off-hours maintenance windows as assigned.

Success Measures

Improved application-level observability and earlier detection of customer-impacting conditions.
Faster, more consistent application triage with less dependency on R&D or individual subject matter experts.
Increased Cloud Services ownership of release, deployment, validation, and operational-readiness activities.
Reduced avoidable alert noise, recurring incidents, manual release effort, and deployment failures.
Production use of AI-enabled operational capabilities with demonstrated adoption and measurable value.
Greater application and software-delivery depth across the broader Cloud Services engineering team.

Basic Qualifications:

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or an equivalent combination of education and relevant experience.
10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines.
Extensive experience supporting enterprise SaaS or distributed microservices applications in production environments.
Strong software-development or scripting capability and the ability to read, troubleshoot, and improve application code and automation.
Hands-on experience with CI/CD, configuration automation, deployment tooling, source control, and software release practices.
Demonstrated expertise with application performance monitoring, centralized logging, distributed tracing, alert design, and production diagnostics.
Experience leading complex incident triage, root cause analysis, and reliability improvements across application and infrastructure boundaries.
Experience building or integrating AI-assisted engineering or operations solutions, including agentic AI workflows, AI agents, or tool-using automation beyond basic code generation or ad hoc analysis.
Ability to lead through influence, mentor experienced engineers, and deliver meaningful progress in an environment with shared ownership.

Preferred Qualifications:

Experience supporting highly available applications and services in on-premises or private-cloud environments.
Experience with tools such as Datadog, Splunk, Jenkins, Octopus Deploy, Ansible, Terraform, GitHub, or comparable platforms.
Experience designing operational workflows that use generative AI, AI agents, retrieval-augmented generation, or machine-learning-based analysis.
Familiarity with responsible AI practices, including data protection, validation, human oversight, prompt and model risk, and production monitoring.
Experience with secure, highly available, regulated, or payment-related services.
Experience with Blue/Green deployment models, automated post-deployment assurance, and production-readiness reviews.

About Entrust

Entrust keeps the world moving safely by enabling trusted identities, payments, and data protection around the globe. People rely on seamless, secure experiences when crossing borders, making purchases, accessing corporate networks, and interacting with digital services. Entrust delivers a broad portfolio of identity, payment, and data-protection solutions to organizations around the world.

Entrust Corporation is an equal opportunity employer, including veterans and people with disabilities.

NO AGENCIES, NO RELOCATION

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities - but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world - together.

Apply today!

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More about this job

Responsibilities

Lead application operations, observability, production incident response, reliability improvements, and release engineering for Cloud Services, while strengthening operational ownership and collaboration with R&D. Identify, build, and operationalize secure AI-enabled tools and workflows that improve monitoring, triage, deployment assurance, and operational decision-making.

Requirements

Requires a bachelor's degree or equivalent relevant education and experience, 10+ years in software engineering, DevOps, SRE, application operations, or related fields, and extensive production experience with enterprise SaaS or distributed microservices. Candidates need strong development or scripting skills, CI/CD and release expertise, application monitoring and diagnostics experience, complex incident leadership, and experience building or integrating AI-assisted engineering or operations solutions.

Skills

Application Operations
DevOps
Site Reliability Engineering
Application Observability
Incident Triage
Root Cause Analysis
CI/CD
Release Engineering
Deployment Automation
AI-Assisted Operations
Agentic AI Workflows
Distributed Tracing
Centralized Logging
Application Performance Monitoring
Infrastructure as Code
Production Diagnostics

Benefits

Career Growth
Flexible Work Options
Collaborative Work Environment
Diversity and Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Cloud Services
Enterprise SaaS
Microservices
Application Observability
Service-Level Indicators
Application Performance Monitoring
Centralized Logging
Distributed Tracing
Incident Management
Root Cause Analysis
CI/CD
Jenkins
Octopus Deploy
Ansible
Terraform
GitHub
Datadog
Splunk
Blue/Green Deployment
Progressive Delivery
Generative AI
AI Agents
Retrieval-Augmented Generation
Machine Learning
Responsible AI
Production Readiness
Deployment Validation
Configuration Automation
On-Premises Infrastructure
Regulated Services

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