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Added 4 hours ago
DC
Technical Specialist, Real Property Management (Real Property Spatial Projects Coordinator)
Defence Construction Canada
Ottawa, ON
- Full-time
As part of our multi-disciplinary Spatial Data Services Program, you’ll support the real property data lifecycle for the Canadian Armed Forces and the Department of National Defence.…
Added 4 hours ago
DC
Technical Specialist, Real Property Management (Real Property Spatial Data Requirements Specialist)
Defence Construction Canada
Ottawa, ON
- Full-time
…through its data. We’re looking for a curious, detail-driven specialist to help shape how that story is captured, structured and used. If you love making complex information usable, and…
Added 4 hours ago
OP
Management and Professional Trainee - Software Engineering
Ontario Power Generation
Oshawa, ON
- Full-time
During this program, you will have the opportunity to gain exposure to the Corporate and Technology Service team, apply your learning in meaningful ways, and develop the skills and…
Added 4 hours ago
MT
Track Lead
Mosaic Transit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…practical field-maintenance knowledge with engineering analysis to support safe operations, asset reliability, maintainability, and lifecycle planning. The position provides technical…
Added 4 hours ago
V
AI Onboarding & Implementation Specialist
Voxira
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Own client relationships for assigned Voxira accounts from onboarding through ongoing support, while building the AI workflow logic that powers each client's deployment. You'll be the…
Added 4 hours ago
AR
Project Manager
Aliant Resources
ON · Peel, ON
- Contract
Ensures that applications, information, system, technology, and security architectures meet current standards by working with Enterprise Architecture Management Team. If the client business…
Added 4 hours ago
Learning and Development Specialist
Indwell
Hamilton, ON
Position: As the Learning Specialist, you will be responsible for training development, coordination and administration. Reporting to the People Development Manager and part of the People…
Added 4 hours ago
C1
Technical Writer (Documentation Specialist) | 3 months Contract | Hybrid
Central 1
Toronto, ON
- Full-time
…our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more…
Added 4 hours ago
CG
Manager In Training - Mobilization
Compass Group Canada
Mississauga, ON
- Full-time
Works with the Mobilization Specialist – IT & Technology to set up office computers, scanners, printers, POS back office, and other equipment as needed.
Added 4 hours ago
SS
Senior Product Manager
Soho Square Solutions
Toronto, ON
- Contract
Drive development and delivery of solutions that support best‑practice data management and production processes; ensure scalability and long‑term maintainability.
Added 4 hours ago
MT
Intermediate to Senior Revit MEP BIM Specialist | Construction Coordination
MODELO TECH STUDIO LTD.
Vancouver, BC · Greater Vancouver, BC
- Full-time
Modelo Tech Studio is a Canadian BIM/VDC consulting firm specializing in Building Information Modeling, Virtual Design and Construction, multidisciplinary coordination, reality capture, and…
Added 5 hours ago
FC
Senior Specialist, Loan Monitoring & Operational Excellence
Fiera Capital
Toronto, ON
- Full-time
The Senior Specialist, Loan Monitoring & Operational Excellence will play a key role in supporting Fiera Capital’s Private Credit platform across Canada. This position is responsible for…
Added 5 hours ago
MT
Specialist, MT Academy (13-month contract)
McCarthy Tétrault LLP
Toronto, ON
- Temporary
We are recruiting for a MT Academy Specialist to join our team in our Toronto or Vancouver office. The successful candidate must have a minimum of five years of experience in a program…
Added 5 hours ago
MT
Specialist, MT Academy (13-month contract)
McCarthy Tétrault LLP
Vancouver, BC
- Temporary
We are recruiting for a MT Academy Specialist to join our team in our Toronto or Vancouver office. The successful candidate must have a minimum of five years of experience in a program…
Added 5 hours ago
JF
IT Specialist
Jobs for Humanity
Vancouver, BC
- Up to $49.57 CAD / hour
- Full-time
An IT Specialist at Adastra Corp. provides technical support to employees and clients.
Added 5 hours ago
GD
System Engineering Analyst, Underwater Acoustics
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 5 hours ago
Onboarding & Training Specialist
Dye & Durham Talent Team
Toronto, ON
Dye & Durham, a leading global provider of cloud–based software and technology solutions, provides critical information services and workflows used by clients all over the world to manage…
Added 5 hours ago
Clinical Nurse Specialist, Women's and Infants' Health
Sinai Health
Toronto, ON
Ability to utilize information technology and support staff in its application eg: Astraia
Added 5 hours ago
MC
Plant Sanitarian - 10 month contract
Molson Coors
Toronto, ON
- Temporary
Provides Quality technical knowledge and support to optimize existing equipment and processes as well as new technology
Added 5 hours ago
P
Regulatory Affairs Specialist
Percucision
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Percucision is a Montréal-based medical technology company developing innovative medical devices designed to improve patient monitoring and clinical decision-making.
Added 5 hours ago
Project Control Specialist
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
Dentons Canada LLP is currently recruiting for a Project Control Specialist who will serve as the central project controls resource, providing governance, visibility, and delivery support…
Added 5 hours ago
K
Specialist, US Corporate Tax
KPMG
Moncton, NB · Ottawa, ON · Oakville, ON · Hamilton, ON
- Full-time
…(formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an…
Added 6 hours ago
Bilingual Senior Specialist, ServiceNow ITSM Developer
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, ServiceNow ITSM Developer position. We are seeking a highly skilled Senior Specialist, ServiceNow ITSM…
Added 6 hours ago
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RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Knowledge of information technology concepts and processes that impact the protection of personal information, including Internet tools, system interfaces, information security, information…
Added 6 hours ago
VC
e-Learn Tech Specialist
Vancouver Community College (VCC)
Vancouver, BC
- $32.93 to $38.56 CAD / hour
- Other
The eLearning Technology Specialist provides advanced technical support, training, and system administration for the college’s eLearning systems. In collaboration with IT, this role ensures…

Entuitive

Junior IT Desktop Support Specialist

Remote, Canada

Remote

Competitive base salary: $50,000 to $60,000 (aligned with experience, qualifications, and education) · Full-time

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Job details

Pay: Competitive base salary: $50,000 to $60,000 (aligned with experience, qualifications, and education)
Job type: Full-time
Workplace: Remote
Experience: 1-2 years of experience in a technical support, help desk, or IT co-op/internship role.
Posting language: English
Posted: Oct 8, 2026

Original job description

What is the opportunity?

We are a firm that does things a little differently. This is your opportunity to join our high-calibre, experienced group of professionals on a mission to re-imagine the future by changing the way that buildings are conceived and constructed.

Entuitive is looking for an IT Desktop Support Specialist based out of our Toronto office. We are passionate about our work and the talented individuals that get to deliver complex projects on a regular basis.

We're looking for a Junior IT Support Specialist to join our internal IT team in Toronto. This is a hands-on, front-line role for someone who genuinely enjoys solving technical problems and helping people - you'll be the friendly first point of contact when a colleague's laptop won't connect, an app needs troubleshooting, or a new hire needs to be set up on day one. You'll work alongside our Intermediate and Senior IT staff, learning our environment (Microsoft 365, ManageEngine endpoint management, FortiClient/FortiGate networking, and more) while building the foundation for a long-term career in IT. We invest in our IT team's growth: this role has a clear path toward Intermediate IT Support as you develop.

What will you do?

Serve as the first point of contact for IT support requests from staff across our Toronto to Vancouver offices, via our ticketing system, phone, and in person.
Set-up computer equipment for employee use, ensuring proper wiring setup, software configuration, and user orientation.

Troubleshoot day-to-day hardware, software, printer, peripheral, and mobile device (iOS/Android) issues, escalating complex cases to Intermediate/Senior IT staff when needed.
Monitor and action helpdesk tickets and technical requests from staff in a timely manner ensuring to escalate issues as required.
Image, configure, and deploy laptops and desktops using our standard corporate image and endpoint management tools.
Support new hire onboarding and departure offboarding - account setup, hardware provisioning, and access changes.
Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive) and basic Windows 10/11 issues.
Help troubleshoot Wi-Fi and VPN connectivity, and support basic networking needs in the office.
Keep accurate, timely documentation of tickets, assets, and resolutions, and follow defined SLAs for response and resolution.
Follow and help refine checklists and best practices for common, recurring support tasks.
Take on other IT support duties as assigned as our team and technology environment grow.

Resolve hardware issues, including replacing parts or coordinating full replacements and back-up systems as needed to minimize downtime for our employees.

What do you need to succeed?

1-2 years of experience in a technical support, help desk, or IT co-op/internship role.
Post-secondary education or diploma in Computer Science, Information Technology, or a related field - or equivalent hands-on experience.
Working knowledge of Windows 10/11 in a business environment, plus the Microsoft 365 suite.
Comfort troubleshooting desktop/laptop hardware, printers, peripherals, and mobile devices.
A basic understanding of core networking concepts (TCP/IP, Wi-Fi, VPN).
Excellent verbal and written communication skills and a genuine customer-service mindset - this is a people-facing role.
Strong organizational skills and the ability to juggle multiple requests in a fast-paced, multi-site environment.
A self-motivated, curious approach and real enthusiasm for technology.

Exceptionally strong analytical and problem-solving skills.

Exceptional customer service capability with the proven ability to interact professionally with all levels of employees within an organization while building strong working relationships.

Flexible, positive, and organized, able to work independently as well as within the team.

Why Entuitive?

At Entuitive, we’re driven by a shared passion for creativity, collaboration, and technical excellence. We see what others can’t - connecting the big picture with the finest details to deliver solutions that push the boundaries of building design, construction, and operations.

We operate as one company, fostering a supportive culture built on teamwork, respect, and shared success. Our flexible hybrid work model (37.5-hour workweek, with three in-office days, empowers balance while keeping us connected and collaborative.

You’ll have the opportunity to work on meaningful, high-impact, and truly cool projects that shape skylines and communities across Canada and beyond. We’re deeply committed to professional growth - from hands-on mentoring and technical training to continued education and defined pathways toward leadership - ensuring every team member can grow their career with purpose.

Compensation, Benefits, & Total Rewards

We believe in rewarding the expertise and dedication that drives our success.

Competitive base salary: $50,000 to $60,000 (aligned with experience, qualifications, and education)
Profit Sharing: An above-market, performance-based annual profit-sharing program with a strong track record of meaningful payouts.
Retirement: RRSP matching up to 5%
Health & wellness: Employer-paid health insurance, comprehensive wellness program, and generous parental leave
Time off: Generous vacation plan based on experience
Culture & community: Team-building activities, social events, and a supportive environment where we celebrate success together

For junior and intermediate team members, Entuitive offers a strong foundation for growth through dedicated mentoring, coaching, and diverse project exposure, supported by continuing education opportunities and clear career pathways to leadership.

About Entuitive

We are deeply committed to fostering an inclusive, equitable, and accessible environment where all employees and clients feel valued, respected, and supported. Entuitive will ensure that reasonable accommodations are made to persons with disabilities during the recruitment and assessment processes.

If you are excited about this opportunity and are interested in learning more about Entuitive, please check out our About Us page.

At Entuitive, we prioritize human-centric evaluation methods and do not utilize AI for screening or recruitment processes.

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More about this job

Responsibilities

Serve as the first point of contact for IT support requests, managing hardware setup, software configuration, and troubleshooting for staff. Monitor the helpdesk ticketing system and provide timely resolution for technical issues while escalating complex cases to senior staff.

Requirements

Requires 1-2 years of experience in technical support or a related IT role and a post-secondary diploma in a relevant field. Candidates must possess strong knowledge of Windows and Microsoft 365, along with excellent communication and problem-solving skills.

Skills

Technical support
Help desk
Microsoft 365
Windows 10/11
Hardware troubleshooting
Software configuration
Networking
TCP/IP
Wi-Fi
VPN
Customer service
Ticketing system
Mobile device management
Onboarding
Endpoint management

Benefits

Profit sharing
RRSP matching
Health insurance
Wellness program
Parental leave
Vacation plan

Visa sponsorship

Not detected in the job text

Keywords

IT Desktop Support
Microsoft 365
ManageEngine
FortiClient
FortiGate
Windows 10
Windows 11
Hardware
Software
Networking
TCP/IP
Wi-Fi
VPN
Helpdesk
Ticketing system
Endpoint management
Onboarding
Mobile devices
iOS
Android
Outlook
Teams
SharePoint
OneDrive
Technical support

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