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Dispatcher
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Enviro-Tech Mechanical Services Ltd.

Dispatcher

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Enviro-Tech Mechanical Services

Dispatcher

$25 - $29 per hour

Who We Are

Enviro-Tech is a commercial refrigeration, HVAC and installation company made up of busy office staff and a growing fleet of service technicians. In business since 1994, we are a top-quality, full-service company for heating, ventilation, air conditioning and refrigeration sales and service. We provide solutions that give customers confidence that their systems will perform; and services that will protect and extend our customers' investment. Our goal is to provide an environment that respects and honours a work-life balance.

A Day In The Life

The Dispatch position is responsible for dispatching customer requests to technicians and providing planned maintenance scheduling. They will utilize ERP software to coordinate and track technicians to ensure route optimization, and monitor and maintain technician daily time sheets. They are responsible for following up on work order progress and maintaining communication with customers. They will actively support our customer service team and provide fleet management duties. Our ideal candidate is an energetic and team-oriented individual with a true understanding of customer service and a mind for detail and organization who approaches problems methodically and demonstrates sound judgement. This is an active job opening for a vacancy that currently needs to be filled.

What You Bring

Minimum 1-year previous dispatch/scheduling experience in a comparable environment
Strong customer service background
Strong computer skills in basic office required; ERP solutions preferred.
Ability to multitask and prioritize multiple competing tasks and adapt quickly in a dynamic environment

Why work for us?

Industry-leading compensation
Comprehensive group benefits and retirement savings program
Training and Development Opportunities
Industry leaders in Canada - you will be part of a growing, stable organization, that is the industry leader in Canada
Be part of a fun and collaborative team dedicated to the success of our business
Input and ideas are always accepted. Your opinion matters here!

Our Recruitment Process

At Enviro-Tech we follow a standard recruitment process with each candidate we contact:

After completing your application through our career website or a job board, you will receive an email from Enviro-Tech, letting you know that we received your application.
Any emails you receive will come from one of these domains: @envirotechmechanical; @hfsgc.ca; @applicantemail.com.
If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview.
Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers.

We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally. Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.

Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.

Salary: $24 - $28 per hour

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More about this job

Responsibilities

Dispatch customer requests to technicians, schedule planned maintenance, and use ERP software to coordinate and track technicians for route optimization. Monitor technician time sheets, follow up on work orders, communicate with customers, support the customer service team, and assist with fleet management.

Requirements

Candidates need at least one year of dispatch or scheduling experience in a comparable environment and a strong customer service background. Strong basic office computer skills are required, ERP experience is preferred, and candidates must be able to multitask, prioritize competing tasks, and adapt quickly.

Skills

Dispatching
Scheduling
Customer Service
ERP Software
Route Optimization
Time Sheet Monitoring
Work Order Follow-Up
Customer Communication
Fleet Management
Computer Skills
Multitasking
Prioritization
Organization
Attention to Detail
Problem-Solving
Judgment

Benefits

Group Benefits
Retirement Savings Program
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Refrigeration
HVAC
Installation
Dispatch
Scheduling
Planned Maintenance
ERP Software
Route Optimization
Technician Coordination
Time Sheets
Work Orders
Customer Service
Customer Communication
Fleet Management
Office Software
Multitasking
Prioritization
Organization
Problem-Solving
Service Technicians

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