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Environmental 360 Solutions

Responsable régional du recouvrement

Brossard, QC, Canada

$85,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English · French
Posted: Nov 4, 2026

Original job description

English section of this bilingual listing.

At Environmental 360 Solutions Ltd. (E360S), we don’t just manage waste - we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we’re building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you’re looking to do work that matters - where your ideas are valued, your growth is supported, and your impact is real - you’ve come to the right place.

Position Overview:

The Regional Collections Manager will work with a team responsible for the order to cash process, including credit, collections, billing and cash application. This role will lead a regional team of Collections Specialists and is accountable for the collection of outstanding customer account balances, improving DSO and minimizing bad debt losses, in accordance with the company’s accounts receivable policy.

Key Responsibilities:

Ensure regional collections team performs timely collection of outstanding receivables to meet collection objectives
Resolve escalated customer account issues related to non-payment and suspensions
Assist with regular review and reconciliation of key customer accounts to allow for an accurate account status
Monitor customer accounts for non-payment, late payment and other irregularities
Analyze customer payment patterns and develop strategies to improve cash flow
Produce and distribute weekly collection reports
Lead regular meetings with the collections team and Sales/Operations personnel to discuss collections status and resolve outstanding issues
Update management on overdue accounts
Review and approve recommendations for 3rd party collections and bad debt write offs
Ensure customer accounts are suspended/reinstated as applicable
Perform other accounts receivable related duties and responsibilities as required

Qualifications:

Adept in team leadership, training and coaching direct reports in order to drive efficiencies and attain collection objectives
Strong negotiation and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner
Team player with positive attitude who takes initiative and has a strong work ethic
Attention to detail and high level of accuracy
Effective time management and organizational skills
Ability to work efficiently and independently
Strong analytical and problem-solving skills
Computer literacy, including effective working skills with Microsoft Office
Experience with ERP systems
Minimum 5 years of experience leading an accounts receivable/collections team
Bilingual (English and French) required
Enrolled in or Completed a Post-Secondary Degree or Diploma in Business Administration or related discipline preferred
Experience in the waste management industry would be considered an asset

303 Bd. Industriel, Châteauguay, QC, J6J 4Z2

Moving to Brossard Jan 2027

This is more than a job - it’s your opportunity to be part of something bigger. At E360S, we’re setting new standards, transforming communities, and advancing the industry with every step forward. Bring your expertise, your curiosity, and your drive. Let’s build a sustainable future we can all be proud of. Apply today and discover what’s possible when purpose meets progress.

Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.

The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Read the full bilingual original

Titre du poste : Gestionnaire régional du recouvrement

Lieu : 303, boulevard Industriel, Châteauguay (Québec), J6J 4Z2

Déménagement à Brossard prévu en janvier 2027.

Salaire :$85,000- $90,000

Chez Solutions Environnementales 360 Ltd. (E360S), nous ne nous contentons pas de gérer les déchets : nous révolutionnons l’industrie. Guidés par une vision audacieuse et innovante, et forts de décennies d’expertise, nous construisons un avenir plus intelligent, plus propre et durable. Notre équipe, composée de professionnels passionnés, repousse les limites, embrasse la technologie et cultive l’apprentissage continu. Si vous aspirez à un travail porteur de sens, où vos idées comptent, votre croissance est encouragée et votre impact est réel, rejoignez-nous.

Aperçu du poste:

Le Gestionnaire régional du recouvrement travaillera avec une équipe responsable du processus de la commande à la caisse, incluant le crédit, les recouvrements, la facturation et l’application des paiements. Ce rôle dirigera une équipe régionale des spécialistes en recouvrement et sera responsable de la collection des soldes impayés des comptes clients, de l’amélioration du DSO et de la minimisation des mauvaises créances, conformément à la politique de comptes recevables de l’entreprise.

Principales responsabilités:

Assurez que l’équipe régionale de recouvrement effectue la collection en temps opportun des créances en cours afin d’atteindre les objectifs de recouvrement
Résoudre les problèmes des comptes clients escaladés liés au non-paiement et aux suspensions de compte
Aider à la révision régulière et au rapprochement des comptes majors afin d’assurer un statut de compte exact
Surveillez les comptes clients pour détecter les non-paiements, les retards de paiement et d’autres irrégularités
Analyser les modes de paiement des clients et développer des stratégies pour améliorer les flux de trésorerie
Produire et distribuer des rapports hebdomadaires de recouvrement.
Dirigez des réunions régulières avec l’équipe de recouvrement et le personnel des ventes/opérations pour discuter de l’état des recouvrements et de résoudre les questions en suspens
Mise à jour de la gestion des comptes en retard
Examiner et approuver les recommandations pour les soumissions des compte pour la collection tierce partie et la radiation de mauvaises dettes
Assurez-vous que les comptes clients sont suspendus ou rétablis selon le cas
Accomplir d’autres tâches et responsabilités liées aux comptes clients selon les besoins

Qualifications:

Aptitude au leadership d’équipe, à la formation et au coaching direct afin d’accroître l’efficacité et d’atteindre les objectifs de recouvrement
Solides compétences en négociation et communication (tant écrites qu’orales) avec la capacité de communiquer avec tous les niveaux de l’organisation de manière professionnelle et compétente
Esprit d’équipe avec une attitude positive, qui prend l’initiative et possède une forte éthique de travail
Attention aux détails et haut niveau de précision
Gestion efficace du temps et habiletés organisationnelles
Capacité à travailler efficacement et de façon autonome
Solides compétences analytiques et de résolution de problèmes
Littératie informatique, incluant des compétences efficaces avec Microsoft Office
Expérience avec les systèmes ERP
Minimum 5 ans d’expérience dans la gestion d’une équipe de comptes recevables/recouvrements
Bilingue (anglais et français) requis
Inscrit ou complété un diplôme postsecondaire ou un diplôme en administration des affaires ou discipline connexe préféré
L’expérience dans l’industrie de la gestion des déchets serait considérée comme un avantage

303, boulevard Industriel, Châteauguay (Québec), J6J 4Z2

Déménagement à Brossard prévu en janvier 2027.

Ce poste est bien plus qu’un simple emploi - c’est votre chance de faire partie de quelque chose de plus grand. Chez E360S, nous établissons de nouvelles normes, nous transformons les communautés et nous faisons progresser notre industrie à chaque étape.

Apportez votre expertise, votre curiosité et votre motivation. Bâtissons ensemble un avenir durable dont nous pourrons tous être fiers. Postulez dès aujourd’hui et découvrez ce qu’il est possible d’accomplir lorsque le progrès rencontre la passion.

En raison du grand nombre de candidatures, nous communiquerons uniquement avec les personnes dont le profil correspond le mieux aux besoins de l’entreprise. Merci de votre intérêt pour E360S.

Les énoncés ci-dessus visent à décrire la nature générale et le niveau de travail attendu des personnes affectées à ce poste. Ils ne constituent pas une liste exhaustive de toutes les responsabilités, tâches et compétences requises.

L’entreprise s’engage à offrir l’égalité des chances en matière d’emploi, sans égard à l’âge, la race, la couleur, l’origine nationale, le sexe, l’orientation sexuelle, la religion, le handicap physique ou mental, ou toute autre catégorie protégée par la loi. Dans le cadre de cet engagement, l’entreprise s’engage à fournir des mesures d’adaptation raisonnables aux personnes en situation de handicap, afin de leur permettre de poser leur candidature, d’exécuter les fonctions essentielles de l’emploi ou de profiter des avantages liés à l’emploi, comme le prévoit la loi.

Position Overview:

Key Responsibilities:

Ensure regional collections team performs timely collection of outstanding receivables to meet collection objectives
Resolve escalated customer account issues related to non-payment and suspensions
Assist with regular review and reconciliation of key customer accounts to allow for an accurate account status
Monitor customer accounts for non-payment, late payment and other irregularities
Analyze customer payment patterns and develop strategies to improve cash flow
Produce and distribute weekly collection reports
Lead regular meetings with the collections team and Sales/Operations personnel to discuss collections status and resolve outstanding issues
Update management on overdue accounts
Review and approve recommendations for 3rd party collections and bad debt write offs
Ensure customer accounts are suspended/reinstated as applicable
Perform other accounts receivable related duties and responsibilities as required

Qualifications:

Adept in team leadership, training and coaching direct reports in order to drive efficiencies and attain collection objectives
Strong negotiation and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner
Team player with positive attitude who takes initiative and has a strong work ethic
Attention to detail and high level of accuracy
Effective time management and organizational skills
Ability to work efficiently and independently
Strong analytical and problem-solving skills
Computer literacy, including effective working skills with Microsoft Office
Experience with ERP systems
Minimum 5 years of experience leading an accounts receivable/collections team
Bilingual (English and French) required
Enrolled in or Completed a Post-Secondary Degree or Diploma in Business Administration or related discipline preferred
Experience in the waste management industry would be considered an asset

303 Bd. Industriel, Châteauguay, QC, J6J 4Z2

Moving to Brossard Jan 2027

Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.

Apply About employer

More about this job

Responsibilities

Lead a regional collections team and oversee timely collection of outstanding customer balances, with a focus on improving DSO and minimizing bad debt. Resolve escalated account issues, monitor payment patterns, report on collections, coordinate with Sales and Operations, and approve recommendations for third-party collections and write-offs.

Requirements

Requires at least five years of experience leading an accounts receivable or collections team, fluency in English and French, and experience with ERP systems and Microsoft Office. Strong leadership, negotiation, communication, analytical, organizational, and problem-solving skills are required; post-secondary education in business administration or a related discipline is preferred.

Skills

Team Leadership
Training And Coaching
Collections
Accounts Receivable
Negotiation
Written And Verbal Communication
Analytical Skills
Problem-Solving
Time Management
Organization
Attention To Detail
Microsoft Office
ERP Systems
Cash Flow Management
Customer Account Reconciliation
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Collections
Order-To-Cash
Credit
Billing
Cash Application
Days Sales Outstanding (DSO)
Bad Debt
Customer Accounts
Payment Patterns
Cash Flow
Collection Reporting
Account Reconciliation
Third-Party Collections
Account Suspensions
ERP Systems
Microsoft Office
Team Leadership
Training
Coaching
Negotiation
Bilingual English And French
Environmental Services
Waste Management

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