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Enviros WSA

Program Supervisor - Respite Care Connection

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Brief Description

Program Supervisor - Respite Care Connection

Please provide cover letter and resume to be considered.

Requirements

ENVIROS - Who We Are:

Enviros

is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

Enviros

helps our clients make strength-based changes to move to independence within a healthy community.

Enviros

focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

Enviros

focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976,Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.

Why People Choose Enviros

Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.

The Program – Respite Care Connection

The Respite Care Connection promotes, strengthens, and preserves the right for children with developmental disabilities to have a permanent home. The program works toward this goal by providing caregivers with time to take care of themselves and their other children while their child is in respite. The Respite Care Connection is a community-based program for children and youth aged 6-17 years.

The Position – Supervisor

Reporting to the Program Manager, the Program Supervisor provides support by overseeing the program. This role involves developing and maintaining a positive and safe work environment utilizing experiential education and a strength-based approach. The Supervisor is to create and maintain positive relationships with the community, neighbours, professionals and staff members. The Supervisor is responsible for supporting, assisting and directing staff in their work with clients.

The Program Supervisor must follow and actively support all of Enviros’ policies and procedures, health and safety protocols ad legislative protocols and provide support as needed so that accreditation standard are consistently met.

Responsibilities

Program Leadership
Recruit, train, supervise and evaluate staff and volunteers
Establish and maintain an intake process for the program as per contract requirements
Maintain contact with client’s Case Workers/Supports/service team as needed, as well as other involved professionals
Maintain program standards as required
Ensure staff and teams are utilizing Enviros Principle Based Practice model
Ensure a trauma informed care model is being utilized in service decisions
Ensure service plans are developed, implemented, and reviewed on a regular basis
Support access to community resources, client support, and crisis intervention
Provide training and community resources for identified needs within the program
Ensure program is meeting intended outcomes as outlined in contract agreement
Ensure safety plans are completed when needed
Ensure transition plans are developed and maintained
Participate in agency on-call system
Organize and maintain a safe working environment
Other duties as required
Enviros Leadership Team
Actively support and develop the Enviros Strategic and Business Plan; setting goals and objectives that meet the identified targets
Promote staff involvement within the Enviros community
Attend Leadership Meetings as required
Organize and chair program team meetings
Organization and Administration
Oversee program budget and maintain expenses in conjunction with Manager
Ensure all program files and client paperwork has been completed
Compile and report on outcome measures, nominal roll, monthly reports, quarterly report, annual reports, and other reports as required

Competencies

Competencies are the knowledge, attitudes, and behaviours an employee requires to be successful in their role at Enviros. They are generally aligned with the culture and core values of the organization.

Communication: able to communicate clearly and tactfully to all levels of the organization in a way that builds rapport and trust using a variety of communication mediums
Adaptability: adapts to changing departmental and organizational needs and a variety of situations and distractions that arise regularly; and supports the cultivation of a work environment that can manage change well
Decision Making: uses strong critical thinking with principle-based processing to make timely, informed decisions that enhance the quality of Program service delivery and improve systems
Collaboration: able to work effectively with all departments, programs and principle-based processes that includes a diverse group of people; promotes cooperation and commitment to achieve goals; and fosters a positive and inclusive work environment
Initiative: acts confidently in taking initiative and solving problems and empowers others to do

the same; able to effectively manage time with strong organizational skills to meet all job requirements successfully

Learning: proactively identifies ways for self-improvement and development and fully supports the growth and development in all staff with culturally aware, strengths-based, and individualized planning.

Potential Risks

All programs within Enviros provide services to persons served who may be described as “person at risk” or “a vulnerable person”. As a result of the situations persons served may have experienced there may be situations within our programs where person served may become aggressive, violent or lose control of their behaviours, demonstrating at risk behaviours. For all programs, Enviros has protocols to mitigate these risks including providing support and training to assist agency personnel in working through at-risk persons presentation.

Employees must be aware of the potential and inherent risks, including but not limited to physical and/or mental harm, associated with Enviros programs and this role within the agency.

Weekend availability required.

Skills/ Qualifications/Experience

Diploma / Undergraduate Degree in Human Services
Experience with needs assessment and supporting children & youth with complex needs (eg. ASD, FASD) as well as supporting adults and families in healthy change
Highly organized with strong experience with various reporting tools and frameworks
Supervisory experience
Experience with experiential learning and strength-based practice
A current criminal record check including vulnerable sector check (completed within the last six months)
A current Alberta Intervention Record Check (completed in the last six months)

Enviros believes in the power of diversity and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Additionally, Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person.

Pre-Employment Background Check Requirements

As a condition of employment, all staff working for Enviros are required to complete:

Intervention Record Check (IRC)Criminal Record Check including a Vulnerable Sector Check (VSC)

Both checks must be completed prior to the employee’s start date. Please note that this process can take up to six (6) weeks to complete.

Enviros will accept IRCs and Criminal Record Checks with VSC that are no more than six (6) months old at the time of hire.

Applicants may choose to apply for these checks in advance of being selected for an interview or employment by clicking the links below and following the required process to avoid potential delays in commencement if you are the successful candidate. Please be aware that initiating these checks does not guarantee advancement in the recruitment process.

Apply Here

Intervention Record Check (IRC)

https://irc-client-prod.azurewebsites.net/irc

Criminal Record Check including Vulnerable Sector Check (VSC)

https://www.policesolutions.ca/checks/services/calgary/

Apply About employer

More about this job

Responsibilities

Oversee the Respite Care Connection program, including recruiting, training, supervising, and evaluating staff; coordinating client intake and service plans; and ensuring safe, trauma-informed, strength-based services. Manage program standards, budgets, records, outcome reporting, team meetings, community relationships, and compliance with organizational policies and contract requirements.

Requirements

Requires a diploma or undergraduate degree in Human Services, supervisory experience, and experience assessing needs and supporting children and youth with complex needs, as well as adults and families. Candidates should be highly organized, experienced with reporting tools and frameworks, and familiar with experiential learning and strength-based practice; current criminal and vulnerable-sector checks and an Alberta Intervention Record Check are required.

Skills

Staff Supervision
Program Leadership
Needs Assessment
Trauma-Informed Care
Strength-Based Practice
Experiential Learning
Crisis Intervention
Service Planning
Staff Training
Community Resource Coordination
Budget Oversight
Reporting
Communication
Decision-Making
Collaboration
Organization

Visa sponsorship

Not detected in the job text

Keywords

Respite Care
Developmental Disabilities
Children And Youth
Complex Needs
Autism Spectrum Disorder
Fetal Alcohol Spectrum Disorder
Human Services
Needs Assessment
Trauma-Informed Care
Strength-Based Practice
Experiential Learning
Service Plans
Crisis Intervention
Safety Plans
Transition Plans
Staff Supervision
Volunteer Management
Program Standards
Contract Requirements
Community Resources
Case Workers
Program Budget
Outcome Measures
Nominal Roll
Monthly Reports
Quarterly Reports
Annual Reports
Criminal Record Check
Vulnerable Sector Check
Alberta Intervention Record Check

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