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Added 1 hour ago
AI
Senior Appian Developer with AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 1 hour ago
AI
Senior Appian Developer
Apptoza Inc.
Toronto, ON
- Contract
Maintains runbooks and documentation to improve support efficiency.
Added 1 hour ago
A
Software Developer
AppDirect
Montreal, QC
- Full-time
Design, implement, and support scalable fault tolerant systems to minimise customer impact in case of failures;
Added 1 hour ago
ET
Appian Developer
Envision Technology Solutions
Toronto, ON
- Contract
Maintains runbooks and documentation to improve support efficiency.
Added 2 hours ago
NC
Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
…innovation, and operational excellence, driving initiatives that support operational decision-making, service delivery, customer value, strategic planning, safety performance management,…
Added 5 hours ago
L
Tech Vendor Management Manager
lululemon
Vancouver, BC
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 10 hours ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
Added 17 hours ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
Post-go-live support experience, including runbooks, troubleshooting, mentoring client teams, and defining L1/L2 support.
Added 1 day ago
R
Data Steward (AC42D7B)
Referment
Montreal, QC
- Full-time
…stay grounded in well-governed data. You'll also act as L2 support for data incidents within your domains, diagnosing whether the root cause lies in source data, transformation logic,…
Added 2 days ago
BE
Driver-DZ-L2, Class 3
Battlefield Equipment Rentals
Halifax, NS
- Full-time
Work collaboratively with the branch team to support daily operations and customer needs
Added 2 days ago
WD
Museum Associate - Part-time position
Western Development Museum
Moose Jaw, SK
- Part-time
Performs light cleaning in public areas and other duties required to support daily Museum operations.
Added 2 days ago
DE
Technical Support Hardware Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
Discover Energy Systems (DES) is seeking a Technical Support Hardware Specialist to provide advanced technical support for its battery management and energy storage solutions. This…
Added 2 days ago
A
Senior MS SQL Server & Azure Database Administrator (L3) / Montreal, QC - (Hybrid)
AceStack
Montreal, QC
- Full-time
We are seeking an experienced Senior MS SQL Server & Azure DBA (L3) to manage, optimize, secure, and support enterprise database environments across on-premises infrastructure and Microsoft…
Added 2 days ago
C
Director of Information Technology
CarltonOne
Markham, ON
- Full-time
…the organization, ensuring employees have the tools, systems, support, and infrastructure they need to be productive and successful. The Director, IT will lead internal IT support, service…
Added 3 days ago
LI
Senior Appian Developer
LanceSoft, Inc.
Toronto, ON
- $65 to $70 CAD / hour
- Contract
Maintains runbooks and documentation to improve support efficiency.
Added 3 days ago
KG
Senior Database Administrator (MSSQL / Azure)
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
Cross-Environment Administration: Administer and support SQL Server across on-premises, Azure SQL Database, Azure SQL Managed Instance, and SQL Server on Azure VMs.
Added 3 days ago
H
IT Onsite Technician
Hemmersbach
Fort St. John, BC
- Full-time
Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues,…
Added 3 days ago
KG
SQL Server DBA
K&K Global Talent Solutions INC.
Montreal, QC
- $120,000 to $135,000 CAD / year
- Full-time
Administer and support SQL Server across on-premises, Azure SQL Database, Azure SQL Managed Instance, and SQL Server on Azure Virtual Machines.
Added 3 days ago
DW
Application Support Analyst
Durabuilt Windows & Doors
AB · Edmonton, AB
- Contract
…looking for a customer-focused and detail-oriented Application Support Analyst (On-Site) to join our IT Application Services team in…
Added 3 days ago
E
MuleSoft Integration Developer
Experis
Calgary, AB
- Contract
…development, and ESB-based integrations to design, develop, and support scalable enterprise integration…
Added 3 days ago
EC
Production Support Engineer
Experis Canada
Toronto, ON
- Contract
Job Title: Service Delivery Manager / Production Support Lead
Added 3 days ago
EC
Bilingual Technical Support Specialist
Experis Canada
Toronto, ON
- $27 CAD / hour
- Contract
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various…
Added 3 days ago
W
SnapLogic Support Engineer
W3Global
Canada
- Full-time
We are seeking a SnapLogic Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of enterprise integrations built on the SnapLogic platform. The role…
Added 4 days ago
Pharmacy Assistant, L2
CareRx
Burnaby, BC
"Since joining CareRx 1.5 years ago, I’ve had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my…
Added 4 days ago
Pharmacy Assistant, L2
CareRx
Kelowna, BC
"Since joining CareRx 1.5 years ago, I’ve had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my…

Envision Technology Solutions

Appian Developer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.

Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.

Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.

Drives problem management by addressing recurring issues through root cause fixes and automation.

Enhances system performance and resilience through targeted improvements and tuning.

Supports change and release activities to ensure smooth, low-risk deployments.

Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.

Maintains runbooks and documentation to improve support efficiency.

Drives automation to reduce manual effort and improve response times.

Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks

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More about this job

Responsibilities

Lead L2/L3 troubleshooting, incident resolution, root cause analysis, and preventive problem management to maintain production stability and meet SLAs. Improve performance and resilience, support low-risk releases, maintain documentation, automate support tasks, and mentor team members while upholding security and governance standards.

Requirements

The posting indicates a mid-senior role requiring the ability to resolve complex production issues, analyze root causes, and improve application reliability. It also calls for monitoring, automation, release support, cross-functional collaboration, documentation, mentoring, and compliance with security and governance standards; no specific education or years of experience are stated.

Skills

Production Support
Root Cause Analysis
Incident Management
L2/L3 Troubleshooting
Application Monitoring
Problem Management
Automation
Performance Tuning
Change Management
Release Management
Runbook Documentation
Cross-Functional Collaboration
Mentoring
Security Compliance
Governance

Visa sponsorship

Not detected in the job text

Keywords

Appian
Production Systems
Production Support
L2/L3 Support
Incident Reviews
Root Cause Analysis
Incident Management
Service-Level Agreements
Application Monitoring
Anomaly Detection
Problem Management
Preventive Measures
Automation
System Performance
Resilience
Performance Tuning
Change Management
Release Management
Runbooks
Service Continuity
Security Standards
Governance
System Health
Risk Management
IT Services
IT Consulting

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