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Added 26 days ago
Director, HR Technology Engineering
Scotiabank
Toronto, ON
Exceptional problem-solving skills and fluency in modern programming concepts, with hands-on experience in programming such as Java and Python.
Added 26 days ago
TI
CyberSecurity Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Research experience in Application Security, AI Security, Quantum/PQC, Blockchain, and other emerging technologies
Added 26 days ago
MS
Consultant Conversion - Lead Cybersecurity Ops: Job Level - Vice President
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a Lead Cybersecurity Operations professional to drive advanced application security, offensive security, AI security testing, and security…
Added 26 days ago
LC
Senior Engineer, Application Security
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
As a Senior Application Security Engineer, you will serve as a foundational anchor on the AppSec team, leading our strategic shift hard-left toward developer-embedded security and Secure by…
Added 26 days ago
TC
Adobe Site Reliability Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Define RTO and RPO with the business against the application criticality tier, document the DR exercise plan, and execute the testing – including failure modes you can actually cause:…
Added 26 days ago
K
Senior Software Engineer – DevTest / QA Automation
Kaseya
Toronto, ON
- Full-time
Programming skills in one or more languages such as Java, C#, Python, JavaScript/TypeScript, or similar.
Added 27 days ago
C
Software Developer I (Full Time) - Canada
Cisco
Ottawa, ON
- Full-time
As a software developer on our team, you will be the driving force behind crafting user-friendly, reliable software and tools that support critical technology platforms such as operating…
Added 27 days ago
ES
Senior Site Reliability Engineer – AEM
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
…Key technical areas include CDN and Edge configuration, Web Application Firewall (WAF), bot management, Transport Layer Security (TLS), Domain Name System (DNS), cache invalidation,…
Added 27 days ago
NS
Senior Site Reliability Engineer (SRE) – CDN & Web Performance
N2P Systems
Toronto, ON
- Full-time
Own CI/CD quality and security controls, including branch protection, required checks, linting, automated testing, performance validation, and secret scanning.
Added 27 days ago
SI
Senior Cryptographic Protocol Engineer
SuperQubit Inc.
Markham, ON
- Full-time
Rust will be the primary implementation language, but this is a systems and network-security role rather than a conventional application-development position. The ideal candidate has strong…
Added 27 days ago
AI
Salesforce AI & Data Cloud Solutions Engineer
AGF Investments
Toronto, ON
- Full-time
Programming proficiency in SQL, JavaScript, Python, Java, or a similar language.
Added 27 days ago
G
CyberSecurity Specialist- Agentic AI
Galent
Toronto, ON · North York, ON
- Contract
Research and evaluate AI Security, Application Security, Quantum/PQC, Blockchain, and emerging technologies.
Added 27 days ago
RI
Senior Full Stack Engineer - Java /
Rose International
Mississauga, ON
- Full-time
Job Title: Senior Full Stack Engineer - Java / AI
Added 27 days ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
Strong proficiency in at least one backend programming language such as Python, Java, Go, C++, or C#.
Added 27 days ago
RB
Staff Cloud Security Engineer (Global Security)
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
The Cloud Security team is undertaking multiple initiatives as part of RBC's expansion, to improve Public Cloud Security across all tenants. In this role as a Staff Cloud Security Engineer,…
Added 27 days ago
M
Sr. Software Developer
McKesson
Mississauga, ON
- Full-time
You will work across engineering, architecture, product, security, and platform teams to develop API-first services, improve system reliability, and modernize application delivery using…
Added 27 days ago
EN
Senior Forward Deployed Engineer (10570) Toronto, Canada
Extreme Networks
Toronto, ON
- Full-time
Strong hands-on software development experience with proficiency in one or more general-purpose programming languages such as Python, Java, Go, TypeScript, C#, or C++.
Added 27 days ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
Programming proficiency in SQL, JavaScript, Python, Java, or a similar language.
Added 27 days ago
ET
Jira Service Management Intake Automation Developer
Envision Technology Solutions
Brampton, ON
- Contract
Establish testing, monitoring, deployment, rollback, access-control, security, and governance practices for Jira, Java, Python, and AI solutions.
Added 27 days ago
T
Senior Analyst, Advanced Security Response Team (ASRT), Web Application Security
Thales
Vancouver, BC
- Full-time
Thales is looking for a Senior Analyst, Advanced Security Response Team (ASRT), who will work with a team which is dedicated to providing first response to security incidents and focused on…
Added 27 days ago
AI
Software Architect
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Write high-quality, scalable, and efficient code in Go, Python, Rust, or Java.
Added 27 days ago
Application Architect Core HR
Scotiabank
Toronto, ON
Exceptional problem-solving skills and fluency in modern programming concepts, with hands-on experience in programming such as Java and Python.
Added 27 days ago
Senior Software Engineer – DevTest / QA Automation
Kaseya Careers
Toronto, ON
Programming skills in one or more languages such as Java, C#, Python, JavaScript/TypeScript, or similar.
Added 28 days ago
B
Tech Lead - Application Development N 4C
BrightClaim
Montreal, QC
- Full-time
AZ-204: Microsoft Azure Developer Associate - MicrosoftMicrosoft, BUILD - DIGITAL MARKETING - GenpactGenpact, ISTQB Certified Tester - International Society for Technology in Education…
Added 28 days ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
The Canadian Security Intelligence Service (CSIS) is seeking to hire students who are looking for a Co-op or internship placement opportunity from January 2028 to April 2028.

Envision Technology Solutions

Jira Service Management Intake Automation Developer

Brampton, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 7, 2026
Experience: 3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Posting language: English
Posted: Oct 8, 2026

Original job description

Jira Service Management Intake Automation Developer

Brampton, ON

Contract

We are seeking a Jira Service Management Intake Automation Developer to build scalable intake platforms that transform how teams submit, triage, prioritize, route, and track work across the enterprise.

This role combines Jira Service Management (JSM) configuration and automation, Java/Python development, API integration, and applied AI to improve request quality, operational efficiency, and decision-making. The successful candidate will own the full lifecycle of intake solutions - from requirements gathering and workflow design through implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design and scale Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Build automation to classify, prioritize, route, assign, and track work with minimal manual intervention.
Develop reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLAs, and status transitions.
Develop production-grade Java services, utilities, and integrations supporting Jira intake automation and enterprise workflows.
Use Python and scripting languages to develop automation, integration utilities, AI workflows, and operational tooling.
Develop and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Spring Boot, Python, JSON, and HTTP.
Apply AI and intelligent automation to classify requests, extract structured data, recommend priority and ownership, identify duplicates, and improve routing accuracy.
Integrate Jira with Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, identity platforms, and other enterprise systems.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human review, and fallback mechanisms.
Create dashboards and reports covering intake volume, demand patterns, aging, throughput, SLA performance, routing accuracy, and automation effectiveness.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and test cases.
Establish testing, monitoring, deployment, rollback, access-control, security, and governance practices for Jira, Java, Python, and AI solutions.
Partner with engineering, product, program management, QA, operations, and business teams to translate ambiguous requirements into reliable technical solutions.
Document technical designs, business rules, AI behavior, workflows, integrations, and operational procedures.
Monitor intake-system performance and continuously identify opportunities for automation and process improvement.

Required Qualifications & Key Skills

3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Strong experience with Jira Service Management administration, configuration, workflow design, and automation.
Strong Java/Spring Boot and/or Python application development experience.
Hands-on experience with REST APIs, webhooks, JSON, HTTP, OAuth 2.0, and enterprise system integrations.
Experience applying AI/GenAI, NLP, or intelligent automation to business workflows.
Strong knowledge of SQL, secure production-system design, troubleshooting, monitoring, and observability.
Experience with Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, or relevant Marketplace applications.
Knowledge of LangChain, Amazon Bedrock, RAG, embeddings, vector search, and AI evaluation is highly desirable.
Experience with AWS or other cloud platforms.
Knowledge of Docker, Kubernetes, Infrastructure as Code, and Configuration as Code.
Familiarity with CI/CD pipelines and modern software delivery practices.
Understanding of Agile methodologies and experience working in cross-functional teams.
Strong troubleshooting, analytical, communication, and technical documentation skills.
Understanding of responsible AI principles, including security, privacy, explainability, human oversight, and fallback mechanisms.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows, automation, Java/Python services, APIs, and integrations with enterprise systems. Apply responsible AI to improve request classification and routing, while monitoring performance, troubleshooting issues, documenting solutions, and continuously improving intake processes.

Requirements

Requires 3+ years administering, developing, or automating Jira Service Management or similar workflow platforms, along with strong Jira configuration and Java/Spring Boot and/or Python development experience. Candidates should have experience with APIs and integrations, AI-enabled workflows, SQL, secure production systems, cloud platforms, and modern delivery practices; Atlassian tools and AI technologies such as LangChain, Bedrock, and RAG are desirable.

Skills

Jira Service Management
Workflow Design
Automation
Java
Spring Boot
Python
REST APIs
Webhooks
Enterprise Integrations
Artificial Intelligence
Natural Language Processing
SQL
Cloud Platforms
Monitoring And Observability
Responsible AI
Agile Methodologies

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian Forge
ScriptRunner
Assets
Advanced Roadmaps
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
SQL
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
AWS
Docker
Kubernetes
Infrastructure As Code
Configuration As Code
CI/CD
Agile
Observability

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