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Added 7 mins ago
ZS
Enterprise Data Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Strong hands-on expertise in Hadoop, HDFS, YARN, Hive, Spark, PySpark, Kafka, SQL, Python, Java, and Scala.
Added 7 mins ago
TI
Data Scientist
TekStaff IT Solutions
Toronto, ON
- Contract
2.) Expert knowledge of Python, Pyspark, Data Bricks, Azure and SQL are essential
Added 7 mins ago
KG
QE / SDET – AI Chatbot & GenAI Validation
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
Automation Engineering: Develop, scale, and maintain automated UI and API regression test scripts utilizing modern Python automation stacks (e.g., Playwright, Selenium, PyTest).
Added 7 mins ago
C
Virtual Infrastructure Specialist
CGI
Mississauga, ON
- Full-time
Ability to automate day-to-day tasks/activities using scripting technologies (PowerCLI, Powershell, Python)
Added 7 mins ago
LA
Lead Solution Architect
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
- Full-time
Familiarity with current development tools and technologies including Microsoft Power Platform, SharePoint, Azure, PHP, React, Python, and web content management systems.
Added 7 mins ago
I
Senior Software Developer
IBM
Ottawa, ON
- $121,550 to $171,550 CAD / year
- Full-time
As an Application Developer, you will develop, support, and maintain applications.
Added 7 mins ago
N
Software Engineer - Platform Services
Nokia
Ottawa, ON · Kanata, ON
- Full-time
Proficiency in programming languages such as Go is a must; with a strong understanding of software design principles. Scripting experience in Python or Bash
Added 9 mins ago
Platform Engineer
Scotiabank
Toronto, ON
Good skills in scripting languages (Python, Bash, PowerShell).
Added 9 mins ago
Senior Platform Engineer
Scotiabank
Toronto, ON
5+ years with development/scripting languages (Python, Go optional; plus Bash/PowerShell) for automation and platform tooling.
Added 9 mins ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
General Motors is seeking a Senior Software Developer to build and evolve the software platforms that support production mapping, Data Over the Air (DOTA) Back Office capabilities, and…
Added 9 mins ago
GM
Senior Data Engineering, Vehicle Data Operations
General Motors
Markham, ON · Oshawa, ON
- Full-time
Strong scripting and programming skills for automation, data processing, integration, validation, and production workflows (Python, Bash/Shell, etc..).
Added 9 mins ago
Staff Photonics Design & PDK Modeling Engineer
Lightmatter
Toronto, ON
…behavior of our physical layouts. You will work heavily in Python, EDA tools, applying software engineering rigor to the challenges of photonic hardware…
Added 24 mins ago
RB
Staff Cloud Security Engineer (Global Security)
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
…RBC's Cloud Security posture. You will also contribute to the developer experience and foster a culture that encourages best security…
Added 24 mins ago
TH
AI Engineer | Full time | AI Innovations
Trillium Health Partners
ON · ON, Canada
- Full-time
Added 38 mins ago
A
Embedded Software Engineer
Actalent
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
Knowledge of Python for scripting, tooling, or test automation in embedded software contexts.
Added 38 mins ago
ZS
Quality Engineer / SDET – AI Chatbot Validation
Zodiac Solutions, Inc
Toronto, ON
- Full-time
…Strong analytical and troubleshooting skills.• Experience with Python, Selenium, Playwright, PyTest, or similar tools.• Strong communication and documentation…
Added 38 mins ago
A
Test/Lab Engineer
Actalent
Waterloo, ON
- $33 to $38 CAD / hour
- Contract
Professional experience with Python development.
Added 38 mins ago
A
SDET (Intermediate)
Actalent
Waterloo, ON
- $40 to $50 CAD / hour
- Contract
…developing, and maintaining automated test scripts and tools in Python to validate new features for advanced automotive infotainment and connectivity…
Added 38 mins ago
JW
Software Engineer, Tokenization
Jobs Web3
Toronto, ON
- Full-time
Expertise in backend development using languages such as Go, Python, or Java, with a solid grasp of cloud-native architectures
Added 38 mins ago
JW
Senior Software Engineer, Web3 Backend
Jobs Web3
Toronto, ON
- Full-time
Proficiency in Go or Python, with exceptional technical grasp with problem-solving and production debugging skills.
Added 38 mins ago
F
Excel Ninja | AI & Machine Learning Expert
Feasibility.pro
Oakville, ON
- Full-time
Are you an Excel expert who thinks in Python and dreams in AI?
Added 38 mins ago
CF
Data Architect & Analytics Team Lead
Canadian Football League
Toronto, ON
- Full-time
Work with modern cloud and data technologies, including Snowflake, dbt, Python, SQL Server, Power BI, cloud data services, and ETL/ELT platforms.
Added 38 mins ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- $180,000 to $230,000 USD / year
- Full-time
Explore emerging technology. Continuously test new AI, MarTech, advertising, and developer tools and bring the highest-leverage capabilities into our stack.
Added 38 mins ago
L
Staff Photonics Design & PDK Modeling Engineer
Lightmatter
Toronto, ON
- Full-time
…behavior of our physical layouts. You will work heavily in Python, EDA tools, applying software engineering rigor to the challenges of photonic hardware…
Added 39 mins ago
R
Principal Bioinformatics Scientist I
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
Proficient in Python/R/C++ and Linux/Bash alongside hands-on experience using workflow managers (Nextflow) and containerized software deployments.

Envision Technology Solutions

Jira Service Management Intake Automation Developer

Brampton, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 7, 2026
Experience: 3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Posting language: English
Posted: Oct 8, 2026

Original job description

Jira Service Management Intake Automation Developer

Brampton, ON

Contract

We are seeking a Jira Service Management Intake Automation Developer to build scalable intake platforms that transform how teams submit, triage, prioritize, route, and track work across the enterprise.

This role combines Jira Service Management (JSM) configuration and automation, Java/Python development, API integration, and applied AI to improve request quality, operational efficiency, and decision-making. The successful candidate will own the full lifecycle of intake solutions - from requirements gathering and workflow design through implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design and scale Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Build automation to classify, prioritize, route, assign, and track work with minimal manual intervention.
Develop reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLAs, and status transitions.
Develop production-grade Java services, utilities, and integrations supporting Jira intake automation and enterprise workflows.
Use Python and scripting languages to develop automation, integration utilities, AI workflows, and operational tooling.
Develop and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Spring Boot, Python, JSON, and HTTP.
Apply AI and intelligent automation to classify requests, extract structured data, recommend priority and ownership, identify duplicates, and improve routing accuracy.
Integrate Jira with Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, identity platforms, and other enterprise systems.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human review, and fallback mechanisms.
Create dashboards and reports covering intake volume, demand patterns, aging, throughput, SLA performance, routing accuracy, and automation effectiveness.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and test cases.
Establish testing, monitoring, deployment, rollback, access-control, security, and governance practices for Jira, Java, Python, and AI solutions.
Partner with engineering, product, program management, QA, operations, and business teams to translate ambiguous requirements into reliable technical solutions.
Document technical designs, business rules, AI behavior, workflows, integrations, and operational procedures.
Monitor intake-system performance and continuously identify opportunities for automation and process improvement.

Required Qualifications & Key Skills

3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Strong experience with Jira Service Management administration, configuration, workflow design, and automation.
Strong Java/Spring Boot and/or Python application development experience.
Hands-on experience with REST APIs, webhooks, JSON, HTTP, OAuth 2.0, and enterprise system integrations.
Experience applying AI/GenAI, NLP, or intelligent automation to business workflows.
Strong knowledge of SQL, secure production-system design, troubleshooting, monitoring, and observability.
Experience with Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, or relevant Marketplace applications.
Knowledge of LangChain, Amazon Bedrock, RAG, embeddings, vector search, and AI evaluation is highly desirable.
Experience with AWS or other cloud platforms.
Knowledge of Docker, Kubernetes, Infrastructure as Code, and Configuration as Code.
Familiarity with CI/CD pipelines and modern software delivery practices.
Understanding of Agile methodologies and experience working in cross-functional teams.
Strong troubleshooting, analytical, communication, and technical documentation skills.
Understanding of responsible AI principles, including security, privacy, explainability, human oversight, and fallback mechanisms.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows, automation, Java/Python services, APIs, and integrations with enterprise systems. Apply responsible AI to improve request classification and routing, while monitoring performance, troubleshooting issues, documenting solutions, and continuously improving intake processes.

Requirements

Requires 3+ years administering, developing, or automating Jira Service Management or similar workflow platforms, along with strong Jira configuration and Java/Spring Boot and/or Python development experience. Candidates should have experience with APIs and integrations, AI-enabled workflows, SQL, secure production systems, cloud platforms, and modern delivery practices; Atlassian tools and AI technologies such as LangChain, Bedrock, and RAG are desirable.

Skills

Jira Service Management
Workflow Design
Automation
Java
Spring Boot
Python
REST APIs
Webhooks
Enterprise Integrations
Artificial Intelligence
Natural Language Processing
SQL
Cloud Platforms
Monitoring And Observability
Responsible AI
Agile Methodologies

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian Forge
ScriptRunner
Assets
Advanced Roadmaps
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
SQL
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
AWS
Docker
Kubernetes
Infrastructure As Code
Configuration As Code
CI/CD
Agile
Observability

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