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Added 14 mins ago
PH
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
Provincial Health Services Authority
Vancouver, BC
- Part-time
Observe, monitor, evaluate and document client progress, symptoms, and behavioral changes and performs a variety of health care interventions utilizing nursing skills and medical equipment…
Added 14 mins ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
Observe, monitor, evaluate and document client progress, symptoms, and behavioral changes and performs a variety of health care interventions utilizing nursing skills and medical equipment…
Added 14 mins ago
GB
Validation Specialist – Middleware Solutions
GeoTraceability by OPTEL
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…OPTEL’s expertise empowers industries to measure, inspect, control, and track a wide range of elements in order to improve product quality and promote a more responsible use of…
Added 14 mins ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Understand and utilize company templates for document production
Added 25 mins ago
CA
AME (aircraft maintenance engineer), mechanical systems
Cascade Aerospace Inc.
Abbotsford, BC
- $37.58 to $46.07 CAD / hour
- Full-time
- On-site
Install or modify aircraft engines and mechanical, hydraulic, flight control, fuel and pneumatic systems
Added 29 mins ago
TT
Senior Lab Manager
Tetra Tech
Yellowknife, NT
- Full-time
Excellent verbal and written communication skills, including the ability to accurately document sampling, testing, and quality-control information.
Added 29 mins ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
Maintain a requirements traceability matrix (RTM) and manage scope changes through formal change control.
Added 29 mins ago
MC
Platform Engineer - Azure (35991)
Myticas Consulting
Canada
- Contract
…deploy infrastructure, support integrations, resolve issues, and document completed…
Added 29 mins ago
MC
Senior Cybersecurity Test Engineer (35651)
Myticas Consulting
Ottawa, ON
- Contract
Identify, document, and report vulnerabilities, security gaps, and control weaknesses, and provide remediation recommendations.
Added 29 mins ago
MC
Senior Embedded Software Firmware Engineer (35835)
Myticas Consulting
Ottawa, ON
- Contract
Understand and analyze software requirements and document designs that can be translated into code.
Added 29 mins ago
EE
bookkeeper
Eatertainment Events & Catering
Toronto, ON
- Full-time
Develop and maintain cost findings, reporting and internal control procedure
Added 29 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Ability to map business processes and document solutions (process mapping and architecture drawing tools such as Visio or ArchiMate)
Added 56 mins ago
CC
Machinist
Cuisine Crotone Inc.
Montréal, QC
- $34.75 to $37.75 CAD / hour
- Full-time
- On-site
Document and report deviations from specifications and tolerances
Added 1 hour ago
Executive Assistant to the Chief Project Development Officer
Trans Mountain
Calgary, AB
Maintain confidential executive records, governance files, distribution lists and information repositories, ensuring reliable version control, accessibility and retention.
Added 2 hours ago
SC
Machinist, CNC (computer numerical control)
SM Cladding Solutions Inc
Stoney Creek, ON
- From $37 CAD / hour
- Full-time
- On-site
Document and report deviations from specifications and tolerances
Added 2 hours ago
AM
CNC (computer numerical control) machinist
Apeiron Manufacturing
Delhi, ON
- From $37 CAD / hour
- Full-time
- On-site
Document and report deviations from specifications and tolerances
Added 2 hours ago
GB
Power brake operator - metal fabrication
Groupe Bibeau inc.
Saint-Félix-de-Valois, QC
- From $18 CAD / hour
- Full-time
- On-site
Use computer numerical control (CNC) machines
Added 2 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Accurately document physician orders in patient care plan.
Added 2 hours ago
FV
Full-stack Developer
Fred Victor
Toronto, ON
- Full-time
Use version control, peer review, automated testing, release notes, and repeatable deployment practices to deliver high-quality changes.
Added 3 hours ago
TP
Machinist
TYCHO POLY INC.
Woodbridge, ON
- From $37 CAD / hour
- Full-time
- On-site
Document and report deviations from specifications and tolerances
Added 3 hours ago
Back of House - Custodian
Northland Properties
Halifax, NS
Document completed tasks and report damage, pest activity, safety hazards, low supplies, or maintenance concerns to management.
Added 3 hours ago
CC
Office Administrator
Corrpro Canada Inc
Edmonton, AB
- Full-time
Join the Industry Leader in Corrosion Control – Corrpro Canada!
Added 3 hours ago
KI
Store Manager
Kiokii Inc
Markham, ON
- $57,000 to $67,000 USD / year
- Full-time
Document sales and revenue for head office reporting
Added 3 hours ago
SQ
Analyst, computer
Société québécoise des infrastructures
Québec, QC
- $57,374 to $109,286 CAD / year
- Full-time
- Hybrid
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 4 hours ago
Senior Quality Assurance Advisor, Pipeline, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Minimum 10 years of progressive experience in quality assurance, quality control, inspection, construction, or related roles within the pipeline, energy, industrial, or major infrastructure…

Envision Technology Solutions

Jira Service Management Intake Automation Developer

Brampton, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 7, 2026
Experience: 3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Posting language: English
Posted: Oct 8, 2026

Original job description

Jira Service Management Intake Automation Developer

Brampton, ON

Contract

We are seeking a Jira Service Management Intake Automation Developer to build scalable intake platforms that transform how teams submit, triage, prioritize, route, and track work across the enterprise.

This role combines Jira Service Management (JSM) configuration and automation, Java/Python development, API integration, and applied AI to improve request quality, operational efficiency, and decision-making. The successful candidate will own the full lifecycle of intake solutions - from requirements gathering and workflow design through implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design and scale Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Build automation to classify, prioritize, route, assign, and track work with minimal manual intervention.
Develop reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLAs, and status transitions.
Develop production-grade Java services, utilities, and integrations supporting Jira intake automation and enterprise workflows.
Use Python and scripting languages to develop automation, integration utilities, AI workflows, and operational tooling.
Develop and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Spring Boot, Python, JSON, and HTTP.
Apply AI and intelligent automation to classify requests, extract structured data, recommend priority and ownership, identify duplicates, and improve routing accuracy.
Integrate Jira with Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, identity platforms, and other enterprise systems.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human review, and fallback mechanisms.
Create dashboards and reports covering intake volume, demand patterns, aging, throughput, SLA performance, routing accuracy, and automation effectiveness.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and test cases.
Establish testing, monitoring, deployment, rollback, access-control, security, and governance practices for Jira, Java, Python, and AI solutions.
Partner with engineering, product, program management, QA, operations, and business teams to translate ambiguous requirements into reliable technical solutions.
Document technical designs, business rules, AI behavior, workflows, integrations, and operational procedures.
Monitor intake-system performance and continuously identify opportunities for automation and process improvement.

Required Qualifications & Key Skills

3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Strong experience with Jira Service Management administration, configuration, workflow design, and automation.
Strong Java/Spring Boot and/or Python application development experience.
Hands-on experience with REST APIs, webhooks, JSON, HTTP, OAuth 2.0, and enterprise system integrations.
Experience applying AI/GenAI, NLP, or intelligent automation to business workflows.
Strong knowledge of SQL, secure production-system design, troubleshooting, monitoring, and observability.
Experience with Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, or relevant Marketplace applications.
Knowledge of LangChain, Amazon Bedrock, RAG, embeddings, vector search, and AI evaluation is highly desirable.
Experience with AWS or other cloud platforms.
Knowledge of Docker, Kubernetes, Infrastructure as Code, and Configuration as Code.
Familiarity with CI/CD pipelines and modern software delivery practices.
Understanding of Agile methodologies and experience working in cross-functional teams.
Strong troubleshooting, analytical, communication, and technical documentation skills.
Understanding of responsible AI principles, including security, privacy, explainability, human oversight, and fallback mechanisms.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows, automation, Java/Python services, APIs, and integrations with enterprise systems. Apply responsible AI to improve request classification and routing, while monitoring performance, troubleshooting issues, documenting solutions, and continuously improving intake processes.

Requirements

Requires 3+ years administering, developing, or automating Jira Service Management or similar workflow platforms, along with strong Jira configuration and Java/Spring Boot and/or Python development experience. Candidates should have experience with APIs and integrations, AI-enabled workflows, SQL, secure production systems, cloud platforms, and modern delivery practices; Atlassian tools and AI technologies such as LangChain, Bedrock, and RAG are desirable.

Skills

Jira Service Management
Workflow Design
Automation
Java
Spring Boot
Python
REST APIs
Webhooks
Enterprise Integrations
Artificial Intelligence
Natural Language Processing
SQL
Cloud Platforms
Monitoring And Observability
Responsible AI
Agile Methodologies

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian Forge
ScriptRunner
Assets
Advanced Roadmaps
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
SQL
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
AWS
Docker
Kubernetes
Infrastructure As Code
Configuration As Code
CI/CD
Agile
Observability

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