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Added 2 mins ago
AI
Salesforce AI & Data Cloud Solutions Engineer
AGF Investments
Toronto, ON
- Full-time
Programming proficiency in SQL, JavaScript, Python, Java, or a similar language.
Added 2 mins ago
KG
TeamSite/OpenText CMS Developer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
We are seeking an experienced TeamSite / OpenText CMS Developer to own and support our current CMS platform while helping drive our long-term digital content modernization strategy.
Added 2 mins ago
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GuideWire ClaimCenter Developer
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- Full-time
Strong experience in object-oriented development with Java and Spring Framework.
Added 2 mins ago
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CyberSecurity Specialist- Agentic AI
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Toronto, ON · North York, ON
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Strong Python development skills; Java, Node.js, Go, or C/C++ is a plus.
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IAM Engineer with Python Developer Experience // Montreal, QC(Hybrid)//FTE
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Montreal, QC
- Full-time
Role: IAM Engineer with Python Developer Experience
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- Full-time
Expertise in backend development with Go, Python, or Java, and deep familiarity with cloud-native architecture (Kafka, Postgres, Kubernetes, or equivalents)
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Senior Full Stack Engineer - Java /
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Mississauga, ON
- Full-time
Job Title: Senior Full Stack Engineer - Java / AI
Added 3 mins ago
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Web Developer
Spait Infotech
Canada
- Full-time
Experience with Node.js, Python, PHP, Java, or .NET.
Added 3 mins ago
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Intermediate Java Developer – Java EE / Spring / AWS
ThoughtStorm
Toronto, ON
- Contract
Hiring: Intermediate Java Developer – Java EE / Spring / AWS
Added 3 mins ago
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Java Full Stack Developer #26-25630
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Toronto, ON
- $75 to $80 USD / hour
- Contract
We are looking for an experienced Senior Java Full Stack Developer to support application development, enhancements, production support, and technology projects within an enterprise…
Added 3 mins ago
PF
Full Stack Engineer
PEOPLE FORCE CONSULTING INC
Quebec, QC
- Contract
People Force is looking for a Senior Full Stack Developer – Angular for a 1 year contract role with one of our client. This position is a hybrid position with onsite presence at our…
Added 4 mins ago
Systems Development Engineer Intern, Canada 2027
Amazon
Vancouver, BC
- Experience coding, scripting, automating in at least one language (e.g., Python, C, C++, Java, Ruby, or PowerShell)
Added 12 mins ago
UO
Communications specialist
University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
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Added 16 mins ago
PG
Java Full Stack Developer
Pacer Group
Mississauga, ON
- $115,000 to $130,000 CAD / year
- Full-time
Job Title: Java Full Stack Developer with Solace
Added 17 mins ago
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Chatbot Content Developer / Toronto, ON (Onsite) - FTE
AceStack
Toronto, ON
- Full-time
We are looking for a Chatbot Content Developer with strong expertise in Python/Java scripting, documentation modernization, Confluence, Markdown, Git, and AI-assisted development tools. The…
Added 17 mins ago
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Solution Architect
Mindtris
Fredericton Junction, NB
- Full-time
Demonstrated experience as a developer with JAVA, Java Script.
Added 17 mins ago
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Application & Integration Technical Analyst
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Server-side languages: C#/.NET, Java, Python, PHP
Added 34 mins ago
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Quality Test Engineering Specialist
Romet Limited
ON · Mississauga, ON
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Added 48 mins ago
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Open Liberty/WebSphere Liberty Architect
Envision Technology Solutions
Toronto, ON
- Contract
…(WAS) to Open Liberty. Develop cloud-native microservices using Java| Spring Boot| Jakarta EE| and Open Liberty. Define application architecture| deployment strategies| and integration…
Added 48 mins ago
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Enterprise Data Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Strong hands-on expertise in Hadoop, HDFS, YARN, Hive, Spark, PySpark, Kafka, SQL, Python, Java, and Scala.
Added 48 mins ago
AI
Open Liberty / WebSphere Liberty Lead Application Modernization Architect
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Develop cloud-native microservices using Java, Spring Boot, Jakarta EE, and Open Liberty.
Added 48 mins ago
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Open Liberty/WebSphere Liberty. Lead application modernization architect
Apptoza Inc.
Toronto, ON
- Contract
…(WAS) to Open Liberty. Develop cloud-native microservices using Java| Spring Boot| Jakarta EE| and Open Liberty. Define application architecture| deployment strategies| and integration…
Added 48 mins ago
LI
Open Liberty Architect
LanceSoft, Inc.
Toronto, ON
- $62 to $67 CAD / hour
- Contract
…(WAS) to Open Liberty. Develop cloud-native microservices using Java| Spring Boot| Jakarta EE| and Open Liberty. Define application architecture| deployment strategies| and integration…
Added 48 mins ago
TI
Data Scientist
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Toronto, ON
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Added 48 mins ago
SG
Full-Stack Developer (Java, React, Openshift)
Software Guidance & Assistance, Inc. (SGA, Inc.)
Toronto, ON
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Software Guidance & Assistance, Inc., (SGA), is searching for a Full stack Developer (Java, React, Openshift) for a contract assignment with one of our premier Financial Services clients in…

Envision Technology Solutions

Jira Service Management Intake Automation Developer

Brampton, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 7, 2026
Experience: 3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Posting language: English
Posted: Oct 8, 2026

Original job description

Jira Service Management Intake Automation Developer

Brampton, ON

Contract

We are seeking a Jira Service Management Intake Automation Developer to build scalable intake platforms that transform how teams submit, triage, prioritize, route, and track work across the enterprise.

This role combines Jira Service Management (JSM) configuration and automation, Java/Python development, API integration, and applied AI to improve request quality, operational efficiency, and decision-making. The successful candidate will own the full lifecycle of intake solutions - from requirements gathering and workflow design through implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design and scale Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Build automation to classify, prioritize, route, assign, and track work with minimal manual intervention.
Develop reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLAs, and status transitions.
Develop production-grade Java services, utilities, and integrations supporting Jira intake automation and enterprise workflows.
Use Python and scripting languages to develop automation, integration utilities, AI workflows, and operational tooling.
Develop and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Spring Boot, Python, JSON, and HTTP.
Apply AI and intelligent automation to classify requests, extract structured data, recommend priority and ownership, identify duplicates, and improve routing accuracy.
Integrate Jira with Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, identity platforms, and other enterprise systems.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human review, and fallback mechanisms.
Create dashboards and reports covering intake volume, demand patterns, aging, throughput, SLA performance, routing accuracy, and automation effectiveness.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and test cases.
Establish testing, monitoring, deployment, rollback, access-control, security, and governance practices for Jira, Java, Python, and AI solutions.
Partner with engineering, product, program management, QA, operations, and business teams to translate ambiguous requirements into reliable technical solutions.
Document technical designs, business rules, AI behavior, workflows, integrations, and operational procedures.
Monitor intake-system performance and continuously identify opportunities for automation and process improvement.

Required Qualifications & Key Skills

3+ years of experience administering, developing, or automating Jira Service Management or similar enterprise workflow platforms.
Strong experience with Jira Service Management administration, configuration, workflow design, and automation.
Strong Java/Spring Boot and/or Python application development experience.
Hands-on experience with REST APIs, webhooks, JSON, HTTP, OAuth 2.0, and enterprise system integrations.
Experience applying AI/GenAI, NLP, or intelligent automation to business workflows.
Strong knowledge of SQL, secure production-system design, troubleshooting, monitoring, and observability.
Experience with Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, or relevant Marketplace applications.
Knowledge of LangChain, Amazon Bedrock, RAG, embeddings, vector search, and AI evaluation is highly desirable.
Experience with AWS or other cloud platforms.
Knowledge of Docker, Kubernetes, Infrastructure as Code, and Configuration as Code.
Familiarity with CI/CD pipelines and modern software delivery practices.
Understanding of Agile methodologies and experience working in cross-functional teams.
Strong troubleshooting, analytical, communication, and technical documentation skills.
Understanding of responsible AI principles, including security, privacy, explainability, human oversight, and fallback mechanisms.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows, automation, Java/Python services, APIs, and integrations with enterprise systems. Apply responsible AI to improve request classification and routing, while monitoring performance, troubleshooting issues, documenting solutions, and continuously improving intake processes.

Requirements

Requires 3+ years administering, developing, or automating Jira Service Management or similar workflow platforms, along with strong Jira configuration and Java/Spring Boot and/or Python development experience. Candidates should have experience with APIs and integrations, AI-enabled workflows, SQL, secure production systems, cloud platforms, and modern delivery practices; Atlassian tools and AI technologies such as LangChain, Bedrock, and RAG are desirable.

Skills

Jira Service Management
Workflow Design
Automation
Java
Spring Boot
Python
REST APIs
Webhooks
Enterprise Integrations
Artificial Intelligence
Natural Language Processing
SQL
Cloud Platforms
Monitoring And Observability
Responsible AI
Agile Methodologies

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian Forge
ScriptRunner
Assets
Advanced Roadmaps
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
SQL
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
AWS
Docker
Kubernetes
Infrastructure As Code
Configuration As Code
CI/CD
Agile
Observability

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