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Site Reliability Engineer

  • Toronto, ON, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Contract
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

  • Hands-on experience with monitoring, observability, and alerting tools, specifically Splunk, Dynatrace, Grafana and Datadog.
  • Proven experience operating and supporting a large-scale enterprise platform environment.
  • Demonstrated experience with incident response and leading or contributing to root cause analysis (RCA) processes.
  • Strong understanding of reliability engineering principles, including availability, resiliency, monitoring and alerting best practices.
  • Experience with ticketing and incident management workflows (e.g., ServiceNow).
  • Excellent communication skills, with the ability to drive remediation efforts and collaborate across technical, product and risk teams.

What would be great to have:

  • Experience in financial services, payments, or embedded finance environments.
  • Proficiency with scripting or programming languages for automation (e.g., Python, Go, Bash).
  • Familiarity with cloud platforms, containerization, and CI/CD pipelines.
  • Experience defining and managing SLOs, SLIs and error budgets
More about this job

Responsibilities

Operate and support a large-scale enterprise platform, using monitoring, observability, and alerting tools to maintain reliability. Respond to incidents, contribute to root cause analysis, drive remediation, and collaborate with technical, product, and risk teams.

Requirements

Requires hands-on experience with enterprise platform operations, monitoring and alerting tools, incident response, root cause analysis, and reliability engineering practices. Strong communication and collaboration skills are needed; experience in financial services, automation scripting, cloud platforms, containers, CI/CD, and SLOs, SLIs, and error budgets is an advantage.

Skills

  • Monitoring
  • Observability
  • Alerting
  • Splunk
  • Dynatrace
  • Grafana
  • Datadog
  • Incident Response
  • Root Cause Analysis
  • Reliability Engineering
  • ServiceNow
  • Remediation
  • Python
  • Go
  • Bash

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Engineering

Keywords

  • Splunk
  • Dynatrace
  • Grafana
  • Datadog
  • Monitoring
  • Observability
  • Alerting
  • Enterprise Platforms
  • Incident Response
  • Root Cause Analysis
  • Reliability Engineering
  • Availability
  • Resiliency
  • ServiceNow
  • Remediation
  • Financial Services
  • Payments
  • Embedded Finance
  • Python
  • Go
  • Bash
  • Automation
  • Cloud Platforms
  • Containerization
  • CI/CD
  • SLOs
  • SLIs
  • Error Budgets

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