Find work in Canada.

491,300 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 2 mins ago
T
Personal Banking Associate - Saint-Hubert, Gaétan-Boucher (18.75 hours)
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
Added 2 mins ago
NW
Intake Coordinator - Admin Support (OBTP)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
Submit monthly Intake activity report to the Manager
Added 2 mins ago
TH
Associé(e) de l'avant du magasin aux caisses (temps partiel)
The Home Depot Canada
Vaudreuil-Dorion, QC
- Part-time
Added 2 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 2 mins ago
CN
Occasional Key Holder - Sussex (255130-67)
Cannabis NB
Sussex, NB
- Full-time
In support of the strategic pillars and in partnership with the Retail Store Manager and Team Lead, the responsibilities of a Key Holder (Designate) at Cannabis NB may include, but are not…
Added 2 mins ago
TC
Fixed Assets Manager
Transdev Canada
Brampton, ON
- $120,000 to $145,000 CAD / year
- Contract
Transdev Canada is hiring a Fixed Assets Manager for our Brampton, Ontario location
Added 2 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 3 mins ago
Talent Acquisition Specialist (1 Year Contract)
ATS Automation
Cambridge, ON
…requisition (req) approvals, intake sessions with the hiring manager, job posting and sourcing, and…
Added 3 mins ago
0
Sales Representative
0a0c69d3-39ec-4571-9878-7a31b6cd2de7
Vancouver, BC
- Full-time
Attend regular departmental meetings with the manager to build in continuous feedback.
Added 3 mins ago
LD
Response Centre Specialist II - Full Time
London Drugs Limited
Richmond, BC
- $17.86 to $23.33 CAD / hour
- Full-time
- Other
Review all reports and case files to ensure target level of quality and investigative standards are met. Report finding to LP manager on a regular basis.
Added 3 mins ago
FT
Service Writer/Inside Sales Representative
Fountain Tire
Terrace, BC
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 3 mins ago
FT
Automotive Service Technician Apprentice
Fountain Tire
Kamloops, BC
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 3 mins ago
FT
Automotive Technician, Kamloops Mount Paul
Fountain Tire
Kamloops, BC
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 3 mins ago
HR
Physiotherapist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Manager of Allied HealthHourly Rate Range: $40.36 - $56.30
Added 3 mins ago
NF
District Sales Manager - Calgary
Neo Financial
Calgary, AB
- Full-time
As a District Sales Manager at Neo Financial, you will be a pivotal leader responsible for the profitability and success of a designated district, encompassing up to six mall locations. You…
Added 3 mins ago
CC
Retail Shift Leader
Canna Cabana
Guelph, ON · Silvercreek, Guelph, ON
- $19 to $21 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 3 mins ago
RB
Transaction Processing Administrator
Royal Bank of Canada
Toronto, ON
- Full-time
Support manager in updating Desk Operating Procedures
Added 3 mins ago
LD
Assistant Department Manager Photo Lab
London Drugs Limited
Regina, SK
- Other
The Assistant Photo Lab Manager is responsible for assisting the Department Manager in directing staff to maintain merchandising, customer service, and operational standards within the lab…
Added 3 mins ago
Gainsight Administrator
Braze
Toronto, ON
Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the…
Added 3 mins ago
AL
National Manager, Contracts & Pricing - Electrophysiology - Mississauga, ON
Abbott Laboratories
Mississauga, ON
- $120,000 to $168,000 CAD / year
- Full-time
As the National Manager, Contracts & Pricing you’ll have the chance to ...
Added 3 mins ago
PP
Junior IT Support Specialist
PERMA PIPE INC
Camrose, AB
- $50,000 to $60,000 CAD / year
- Full-time
Added 17 mins ago
FL
Licensed Insolvency Trustee
Fuller Landau LLP
Toronto, ON
- Full-time
Job title: Manager/Senior Manager, Consumer Insolvency (Licensed Insolvency Trustee)
Added 17 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 17 mins ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…

Enwin Utilities

Supervisor Customer Care & Billing

4545 Rhodes Dr, Windsor, ON, N8W 5T1, Canada

Salary Range for Qualified Candidates: $104,074 - $115,638 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range for Qualified Candidates: $104,074 - $115,638
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

2026-10-26

ENWIN Utilities Ltd., is currently accepting applications for the vacant position of:

Supervisor, Customer Care & Billing

Location: Windsor, ON (Hybrid)

Reporting to the Manager Customer Care, the successful applicant will be responsible for the daily efficient and effective operations of the Customer Service Centre (including Switchboard and Customer Service) and management of unionized employees by providing best in class customer service through the departments billing, credit, account services work processes, and phone service levels to the Ontario Energy Board (OEB) regulated standards and departmental KPI's. Responsible for ensuring timely and accurate processes related to billing, collections and processing of cash receipts. The Supervisor Customer Care & Billing supports the Call Centre staff by continually monitoring team performance against predefined standards including coaching, training, motivating, and developing staff to ensure a high level of performance and service standards are met; leading monthly communication meeting with staff for process improvements and to create cohesion within the department by gathering ideas and inputs from the staff to make recommendations to the Manager. This position provides support to CSR's and Senior CSR's by fielding escalated issues from internal and external customers by determining best course of action in order to resolve issues. This position is responsible for managing the overall scheduling, approving and monitoring of attendance and absenteeism for customer service staff. The Supervisor Customer Care & Billing is also responsible for ongoing management of large customers and key accounts, working with regulatory to complete testing of rates, monitoring and fulfilment of regulatory obligations related to customer service interests by providing billing information, required data and providing explanations.

The successful applicant must have the following skills and competencies:

College diploma in Business or related field.
Minimum of two (2) years similar experience working in a call centre environment.
Awareness of CIS system, billing, credit.
Experience working in a unionized environment considered an asset.
Strong verbal and written communication skills. Strong interpersonal skills and ability to lead and manage, mentor and motivate staff.
Ability to formulate and execute plans.
Strong customer service orientation, both internal and external.
Ability to present professionally to customers and address and resolve difficult and complex issues.
Demonstrates organizational, analytical and problem solving skills and strong attention to detail.
Ability to work independently or as part of a team.
Experience working with a variety of computer systems (MS Office, SAP, ODCC, Northstar)

Salary Range for Qualified Candidates: $104,074 - $115,638

Qualified applicants may apply at https://www.applicantpro.com/openings/enwin/jobs up to and including Wednesday, November 4, 2026. Please quote File #EWU-26-01-052 on application. Although all applications are appreciated, only those candidates selected for an interview will be contacted.

ENWIN Utilities Ltd. provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and hiring process, please advise the Human Resources Department.

ENWIN believes there is significant value in the diversity within our workforce and we are committed to continually enhancing and improving diversity and inclusion throughout our organization. As an equal opportunity employer, we encourage all qualified individuals to apply for employment opportunities and believe that strength flows from our individual differences and enables us to effectively serve our community.

Apply About employer

More about this job

Responsibilities

The supervisor is responsible for the daily operations of the Customer Service Centre, including managing unionized staff and ensuring billing and credit processes meet regulatory standards. They also provide coaching, handle escalated customer issues, and monitor team performance against key performance indicators.

Requirements

Candidates must possess a college diploma in Business or a related field and at least two years of experience in a call centre environment. Proficiency in computer systems such as MS Office and SAP, along with strong leadership and communication skills, is required.

Skills

Customer service
Call centre management
Billing
Credit management
Staff coaching
Staff development
Performance monitoring
Regulatory compliance
Conflict resolution
Scheduling
Communication skills
Interpersonal skills
Analytical skills
Problem solving
SAP
MS Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Billing
Call Centre
Unionized Environment
Ontario Energy Board
KPI
Collections
Cash Receipts
Staff Coaching
Key Accounts
Regulatory Compliance
CIS System
SAP
MS Office
ODCC
Northstar
Leadership
Mentoring
Problem Solving
Attention To Detail

Report this job