Find work in Canada.

620,586 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 2 months ago
Vice President, Academic- triOS Institute
triOS College Business Technology Healthcare
Mississauga, ON
…consent. The VPA provides leadership in academic planning, program development, regulatory compliance, institutional effectiveness, and continuous improvement while ensuring that all…
Added 2 months ago
President- triOS Institute
triOS College Business Technology Healthcare
Mississauga, ON
The President serves as the academic leader of triOS Institute and is accountable to the Board of Governors for overall leadership, strategic direction, academic quality, financial…
Added 2 months ago
E|
Technical Support Engineer
EP | Central Casting
Burnaby, BC · Toronto, ON
- Full-time
…manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital…
Added 2 months ago
IC
Internal Audit, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The vacant Internal Audit, Lead role will report to the Leader, Internal Audit and is responsible for leading complex, risk-based audit engagements that support Interac Corp.’s governance,…
Added 2 months ago
Physiotherapist, Orthopaedic Care Team
Nova Scotia Health and IWK Health
Halifax, NS
Department/Program: Orthopaedic Clinic/Team, Children's Medical Care
Added 2 months ago
SG
Crop Protection Development Assistant
Syngenta Group
Portage la Prairie, MB
- $23.5 to $30.5 CAD / hour
- Internship
Syngenta Canada is a leader in agricultural innovation, supporting growers and customers across the country. Our 320-person team is deeply connected to Canadian agriculture, and with 84% of…
Added 2 months ago
SG
Crop Protection Development Assistant
Syngenta Group
Calgary, AB
- $23.5 to $30.5 CAD / hour
- Internship
Syngenta Canada is a leader in agricultural innovation, supporting growers and customers across the country. Our 320-person team is deeply connected to Canadian agriculture, and with 84% of…
Added 2 months ago
SG
Crop Protection Development Assistant
Syngenta Group
Plattsville, ON
- $23.5 to $30.5 CAD / hour
- Internship
Syngenta Canada is a leader in agricultural innovation, supporting growers and customers across the country. Our 320-person team is deeply connected to Canadian agriculture, and with 84% of…
Added 2 months ago
PH
Registered Nurse Training Opportunity, Critical Care ICU/CSICU/CCU April 2027 Intake
Providence Healthcare
Vancouver, BC
- Full-time
…residents, families, visitors and staff. Reporting to the Operations Leader, the Staff Nurse, assesses, identifies, plans, implements and evaluates the nursing care required to assist…
Added 2 months ago
Business Developer (FX Financial Solutions)
Ebury
Toronto, ON
No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
Added 2 months ago
UR
Service Manager
United Rentals
Saint John, NB
- Full-time
As a Service Manager, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually…
Added 2 months ago
Engineering Intern, Firmware, R&D
Chemelex
Edmonton, AB
Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to…
Added 2 months ago
AC
Regional Sales Manager, Western Canada (Vancouver)
Axis Communications
BC
- Full-time
Sabbatical Program: A paid sabbatical every 5 years to recharge and relax.
Added 2 months ago
AC
Key Account Manager, End Customer – Canada
Axis Communications
Calgary, AB · BC
- Full-time
Sabbatical Program: A paid sabbatical every five years.
Added 2 months ago
LH
Senior Product Manager, Practice Management
Lifemark Health Group
Brampton, ON · Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 2 months ago
FC
Manager Practice Management
Fidelity Canada
Toronto, ON · Montreal, QC
- Full-time
Experienced people leader with a passion for talent development and a proven ability to build, coach, and leverage the capabilities of high-performing teams to achieve business objectives.
Added 5 months ago
N
Industrial Mover/ Construction Rigger
Norland
Abbotsford, BC
- Full-time
…comply with Norland’s Health, Safety & Environmental (HSE) program responsibilities and applicable…
Added 2 months ago
B
Manager, Tax
Brookfield
Toronto, ON
- Full-time
…and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through…
Added 2 months ago
OE
BIM Designer
OZZ Electric Inc.
Vaughan, ON
- $65,000 to $85,000 CAD / year
- Full-time
Collaborate with BIM Leader’s, site and management team, contractors, and other trades.
Added 2 months ago
IT
Fleet Remarketing Specialist
Inland Truck & Equipment
Langley (District), BC · City of Langley, BC
- Full-time
Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.
Added 2 months ago
DC
Senior Civil Engineer (Transportation Infrastructure – Highways & Field Services)
Dillon Consulting Limited
Brandon, MB
- Full-time
…both internal and external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation, this opportunity is for you! As…
Added 2 months ago
VS
Volunteer Group Leader - London, ON
Volunteer Success
London, ON
- Internship
…with unit administration tasks, such as maintaining girls’ program records and health forms, managing safety protocols, and ordering badges. Assist with maintaining unit finances as…
Added 3 months ago
N
Surveyor Vancouver Island South
Norland
Victoria, BC
- Full-time
…comply with Norland’s Health, Safety & Environmental (HSE) program responsibilities and applicable…
Added 5 months ago
N
Gradeperson - Pipe and Grade Specialist
Norland
Delta, BC
- Full-time
…comply with Norland’s Health, Safety & Environmental (HSE) program responsibilities and applicable…
Added 2 months ago
TL
Kellys Landing - Sous Chef
The Landing Restaurant Group
Toronto, ON
- Full-time
Drive knowledge around our food and beverage program, as well as hospitality and salesmanship

EP | Central Casting

Technical Support Engineer

Burnaby, BC, Canada
130 Bloor Street West, Toronto, ON, M5S 1N5, Canada

This position offers an expected compensation of $55,000–$65,000 per year, depending on skills and experience. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: This position offers an expected compensation of $55,000–$65,000 per year, depending on skills and experience.
Job type: Full-time
Experience: College diploma or university degree in the field of Computer Science or Information Systems and/or 2 years equivalent work experience
Posting language: English
Posted: Sep 8, 2026

Original job description

About Us:

Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.

Entertainment Partners Canada is the lead provider of financial services to the entertainment industry in Canada. We provide financial services to the Motion Picture, Television and Commercial industries along with production management and accounting software services. Entertainment Partners Canada prides itself on being the best in class from a product/services perspective but we are equally proud to have been Great Places to Work certified since 2017, providing an encouraging, accepting, and interesting work experience for all of our valued employees.

Job Summary:
The Technical Support Engineer provides excellent customer service through desk-side support to all EP internal employees. Support includes computer imaging, deployment and moves, hardware/software installations and troubleshooting, printer configuration and maintenance, as well as assisting with asset management and end-user training. This person also serves as backup for phone support and proper routing and assignment of tickets.

Key Duties and Responsibilities:

Provide excellent customer service by taking ownership of reported end-user issues. This includes contacting the customer upon receipt of a ticket, validating the priority of the issue, scheduling service within the defined SLA’s, providing updates to customers accordingly and properly recording/categorizing/updating all customer incidents and requests in the ticketing system.
Troubleshoot and resolve hardware, software and network connectivity issues efficiently and accurately and escalate more complex, time-consuming issues to the Senior Service Desk Engineers, other IT teams or third-party vendors when necessary.
Setup, configure, test and maintain end-user PCs, Macs, monitors, printers, scanners, copiers and multi-function devices within established service level agreements.
Document and communicate all workarounds and root causes and post to the knowledge base.
Perform basic system administration such as enabling/disabling users in AD and mailboxes in the Exchange Management Console according to the approved User Access Management form, granting permissions, adding/removing/updating security groups and distribution lists, creating/deleting DHCP reservations for workstations and joining/disjoining workstations to the domain.
Respond to information security incidents immediately such as phishing, malware and spamming according to established procedures.
Maintain workstation, monitor and scanner/printer/copier/multi-function device inventory.
Move computer-related equipment as requested by clients and coordinate and communicate all changes to appropriate teams.
Work in conjunction with HR to setup, assign rights and configure workstations during the employee-onboarding and exiting processes.
Provide end-user training for COTS software and basic computer functionality either in-person or by training video tutorials.
Serve as a backup for taking calls routed to the Global Service Desk.
Perform daily/weekly cleanup of individual workspace and Service Desk areas as needed.
Troubleshoot AV equipment including Crestron, WePresent, Digital Signage & Projectors.
Train new Technical Support Engineers that are onboarded to the Service Desk team.

Qualifications:

College diploma or university degree in the field of Computer Science or Information Systems and/or 2 years equivalent work experience
ITIL 4.0 Foundation certified preferred
Previous call center experience preferred
Strong customer service skills exuding professionalism and positivity
Detail-oriented, analytical and dependable, and excellent written/verbal communication
Self-motivated and agile with the ability to effectively prioritize and execute tasks in a high-pressure, fast-paced environment
Ability to troubleshoot both hardware and software issues with workstations and all peripherals including printers and copiers and arrive at correct solutions quickly
Technical knowledge of desktop imaging software, preferably MDT.
Experience using a ticket tracking system that follows ITIL standards such as BMC Footprints, Service Now (preferred), or Remedy
Intermediate system administration in Windows Server 2003, 2008 and 2012, Active Directory and Exchange 2010 required
Advanced knowledge of MS Office
Advanced technical knowledge of Windows 10/11 in a Windows Enterprise environment
Working technical knowledge of hard disk encryption, VPN connectivity, RSA dual-factor authentication, firewall rules, VLAN configuration, RDP, wireless connections and remote-support tools required
Excellent documentation abilities for policies and procedures
Supporting Apple PCs and laptops in a Windows Enterprise environment a plus

Why Work with EP:

Flexible work hours
Group RRSP
Hybrid work environment
Casual dress code
Employee snack program
Wellness Wallet (HealthCare Spending Account)
Movie ticket reimbursement
Employee Assistance Program
Calm app subscription
Work lunches and events
Health and dental benefits
Paid time off (Vacation, sick, volunteer and personal days and additional holiday time)
Tuition reimbursement
Commitment to employee growth and development (i.e. LinkedIn Learning membership)
Discretionary bonus
Employee Value Plan (share grants)
Family planning support
Employee Incentive Plan (grants for stellar performance)

Working conditions

Conditions are normal for an office environment
This person will frequently lift, push, or pull material or boxes weighing up to approximately 15-40 lbs. Movement consists of crawling under desks as well as lifting and moving computer equipment.
Hybrid work

Compensation

This position offers an expected compensation of $55,000–$65,000 per year, depending on skills and experience. This range reflects the anticipated salary for the successful candidate and complies with Ontario’s pay transparency requirements.

Commitment to Supporting Accessibility Needs

EP Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. As only short-listed candidates will be contacted, we thank you in advance for your interest in EP!

Please note that only qualified candidates will be considered, and we'll only be following up directly with those selected for next steps.

Apply About employer

More about this job

Responsibilities

The Technical Support Engineer provides desk-side support to internal employees, including hardware/software troubleshooting, computer imaging, and printer maintenance. They also manage asset inventory, assist with end-user training, and serve as a backup for phone support and ticket routing.

Requirements

Candidates must have a college diploma or university degree in Computer Science or Information Systems and/or 2 years of equivalent work experience. Proficiency in Windows Enterprise environments, Active Directory, and strong customer service skills are required.

Skills

Technical support
Hardware troubleshooting
Software troubleshooting
Active Directory
Windows 10/11
Desktop imaging
MDT
ITIL
Customer service
Network connectivity
Asset management
Exchange Management Console
AV equipment support
Documentation
System administration

Benefits

Flexible work hours
Group RRSP
Hybrid work environment
Casual dress code
Employee snack program
Wellness Wallet
Movie ticket reimbursement
Employee Assistance Program
Calm app subscription
Health and dental benefits
Paid time off
Tuition reimbursement
LinkedIn Learning membership
Discretionary bonus
Employee Value Plan
Family planning support
Employee Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Windows 10
Windows 11
Active Directory
Exchange 2010
MDT
ITIL 4.0
BMC Footprints
Service Now
Remedy
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity
Asset Management
AV Equipment
Crestron
VPN
RSA
VLAN
RDP
Desktop Imaging
System Administration
SaaS
Payroll
Production Finance

Report this job