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EPAM Systems

Program Manager - Supply Chain

Toronto, ON, Canada

Salary range: CA$170,000 - CA$230,000. · Full-time

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Job details

Pay: Salary range: CA$170,000 - CA$230,000.
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 5-7 years of experience managing large-scale, multi-phase supply chain transformation programs
Posting language: English
Posted: Sep 22, 2026

Original job description

We are seeking a Program Manager - Supply Chain. This role is responsible for strategically leading large-scale, multi-phase programs focused on retail supply chain transformation. The Program Manager will drive measurable improvements in inventory accuracy, replenishment cycles, logistics, and operational costs. This role also oversees the delivery of AI-driven initiatives and enterprise-level supply chain technology implementations.

Req #1079341906

The recruiting efforts for this position are intended to fill an existing vacancy for a new position.

Responsibilities

Strategically lead the successful delivery of large-scale, multi-phase programs focused on retail supply chain transformation, ensuring alignment with organizational goals and priorities
Deliver measurable outcomes, such as improved inventory accuracy, faster replenishment cycles, streamlined logistics, and reduced operational costs
Manage concurrent programs spanning AI-driven initiatives, supply chain technology implementations, and operational optimizations at the enterprise level
Leverage change management practices to ensure a seamless rollout of new tools and processes across retail channels, including stores, e-commerce, and distribution centers
Apply real-world expertise in AI solution delivery, implementing tools such as machine learning for demand forecasting, intelligent inventory optimization, and automated replenishment
Partner with data science, engineering, and retail operations teams to design and operationalize AI solutions that improve supply chain visibility and decision-making
Deliver AI-driven analytics to enable actionable insights into retail supply chain trends, enabling enhanced agility and responsiveness
Lead the planning, execution, and successful implementation of retail-specific supply chain technologies, including inventory management systems, warehouse management systems (WMS), order management systems (OMS), and transportation/logistics platforms
Oversee key system integrations, including connecting upstream suppliers and distribution centers to downstream retail store locations and e-commerce channels
Drive innovative technology programs for omnichannel fulfillment, including technologies to improve micro-fulfillment, same-day delivery, and last-mile logistics
Manage the end-to-end delivery lifecycle for retail supply chain system upgrades and new implementations, ensuring minimal disruption to operations
Lead cross-functional teams, connecting technology partners, retail planners, logistics managers, and business stakeholders to ensure program success
Build strong partnerships with key leadership across procurement, distribution, store operations, merchandising, and customer experience teams
Act as a visible leader and coach to guide teams through change management, ensuring new solutions and processes align with business goals and deliver exceptional results
Define and implement industry-standard frameworks for program delivery, with a strong emphasis on Agile and Lean methodologies
Develop and track KPIs to regularly measure and improve supply chain performance in terms of cost, speed, and customer satisfaction
Proactively identify risks and roadblocks, implementing strategies to minimize delays or disruptions
Stay ahead of industry trends in AI, retail technology, and supply chain innovation to ensure solutions remain competitive and adaptable to evolving market demands
Drive technology roadmaps for next-generation retail supply chain technologies, focusing on scalability, efficiency, and the customer experience

Requirements

5-7 years of experience managing large-scale, multi-phase supply chain transformation programs
Expertise in AI solution delivery, including machine learning for demand forecasting, intelligent inventory optimization, and automated replenishment
Background in retail-specific supply chain technologies, including inventory management systems, warehouse management systems, and order management systems
Familiarity with transportation and logistics platforms and omnichannel fulfillment technologies, including micro-fulfillment, same-day delivery, and last-mile logistics solutions
Knowledge of system integration practices connecting upstream suppliers and distribution centers to downstream retail store locations and e-commerce channels
Proficiency in Agile and Lean methodologies for program delivery
Skills in change management practices to guide teams through the rollout of new tools and processes
Understanding of KPI development and tracking to measure supply chain performance in terms of cost, speed, and customer satisfaction
Capability to lead cross-functional teams, including technology partners, retail planners, logistics managers, and business stakeholders
Competency in building partnerships with leadership across procurement, distribution, store operations, merchandising, and customer experience teams

We offer

Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
Life and AD&D Insurance (Company Paid)
Employee Assistance Program (Company Paid)
Telehealth (Company Paid)
Short-term Disability (Company Paid)
Long-Term Disability
Paid Time Off (including vacation and sick days)
Registered Retirement Savings Plan (RRSP) with Company match
Maternity/Parental/Adoption Leave Top-up
Employee Stock Purchase Program
Critical Illness Insurance
Employee Discounts
Unlimited access to LinkedIn learning solutions

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$170,000 - CA$230,000. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies. EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy. Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.

EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA WFAHRCA@epam.com if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAM

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More about this job

Responsibilities

Lead large-scale retail supply chain transformation programs, delivering improvements in inventory accuracy, replenishment, logistics, and operating costs. Oversee AI initiatives and supply chain technology implementations, coordinate cross-functional teams, manage change, and track performance through KPIs.

Requirements

Requires 5–7 years of experience managing large, multi-phase supply chain transformation programs, with expertise in AI delivery and retail supply chain systems. Candidates should know Agile and Lean methods, change management, system integration, omnichannel fulfillment, KPI tracking, and cross-functional leadership.

Skills

Program Management
Supply Chain Transformation
AI Solution Delivery
Machine Learning
Demand Forecasting
Inventory Optimization
Automated Replenishment
Inventory Management Systems
Warehouse Management Systems
Order Management Systems
Transportation and Logistics Platforms
Omnichannel Fulfillment
System Integration
Agile Methodologies
Lean Methodologies
Change Management

Benefits

Extended Healthcare
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Healthcare Spending Account
Life Insurance
Accidental Death and Dismemberment Insurance
Employee Assistance Program
Telehealth
Short-Term Disability Insurance
Long-Term Disability Insurance
Paid Time Off
Registered Retirement Savings Plan With Company Match
Maternity, Parental, and Adoption Leave Top-Up
Employee Stock Purchase Program
Critical Illness Insurance
Employee Discounts
LinkedIn Learning Access

Visa sponsorship

Not detected in the job text

Keywords

Retail Supply Chain
Supply Chain Transformation
Artificial Intelligence
Machine Learning
Demand Forecasting
Inventory Optimization
Automated Replenishment
Inventory Management Systems
Warehouse Management Systems
Order Management Systems
Transportation Platforms
Logistics
Omnichannel Fulfillment
Micro-Fulfillment
Same-Day Delivery
Last-Mile Logistics
System Integration
Upstream Suppliers
Distribution Centers
E-Commerce
Change Management
Agile
Lean
KPI Development
Supply Chain Analytics
Program Delivery
Technology Roadmaps
Retail Operations
Procurement
Merchandising

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