Program Manager - Supply Chain

We are seeking a Program Manager - Supply Chain. This role is responsible for strategically leading large-scale, multi-phase programs focused on retail supply chain transformation. The Program Manager will drive measurable improvements in inventory accuracy, replenishment cycles, logistics, and operational costs. This role also oversees the delivery of AI-driven initiatives and enterprise-level supply chain technology implementations.

Req #1079341906

The recruiting efforts for this position are intended to fill an existing vacancy for a new position.

Responsibilities

• Strategically lead the successful delivery of large-scale, multi-phase programs focused on retail supply chain transformation, ensuring alignment with organizational goals and priorities
• Deliver measurable outcomes, such as improved inventory accuracy, faster replenishment cycles, streamlined logistics, and reduced operational costs
• Manage concurrent programs spanning AI-driven initiatives, supply chain technology implementations, and operational optimizations at the enterprise level
• Leverage change management practices to ensure a seamless rollout of new tools and processes across retail channels, including stores, e-commerce, and distribution centers
• Apply real-world expertise in AI solution delivery, implementing tools such as machine learning for demand forecasting, intelligent inventory optimization, and automated replenishment
• Partner with data science, engineering, and retail operations teams to design and operationalize AI solutions that improve supply chain visibility and decision-making
• Deliver AI-driven analytics to enable actionable insights into retail supply chain trends, enabling enhanced agility and responsiveness
• Lead the planning, execution, and successful implementation of retail-specific supply chain technologies, including inventory management systems, warehouse management systems (WMS), order management systems (OMS), and transportation/logistics platforms
• Oversee key system integrations, including connecting upstream suppliers and distribution centers to downstream retail store locations and e-commerce channels
• Drive innovative technology programs for omnichannel fulfillment, including technologies to improve micro-fulfillment, same-day delivery, and last-mile logistics
• Manage the end-to-end delivery lifecycle for retail supply chain system upgrades and new implementations, ensuring minimal disruption to operations
• Lead cross-functional teams, connecting technology partners, retail planners, logistics managers, and business stakeholders to ensure program success
• Build strong partnerships with key leadership across procurement, distribution, store operations, merchandising, and customer experience teams
• Act as a visible leader and coach to guide teams through change management, ensuring new solutions and processes align with business goals and deliver exceptional results
• Define and implement industry-standard frameworks for program delivery, with a strong emphasis on Agile and Lean methodologies
• Develop and track KPIs to regularly measure and improve supply chain performance in terms of cost, speed, and customer satisfaction
• Proactively identify risks and roadblocks, implementing strategies to minimize delays or disruptions
• Stay ahead of industry trends in AI, retail technology, and supply chain innovation to ensure solutions remain competitive and adaptable to evolving market demands
• Drive technology roadmaps for next-generation retail supply chain technologies, focusing on scalability, efficiency, and the customer experience
  
  

Requirements

• 5-7 years of experience managing large-scale, multi-phase supply chain transformation programs
• Expertise in AI solution delivery, including machine learning for demand forecasting, intelligent inventory optimization, and automated replenishment
• Background in retail-specific supply chain technologies, including inventory management systems, warehouse management systems, and order management systems
• Familiarity with transportation and logistics platforms and omnichannel fulfillment technologies, including micro-fulfillment, same-day delivery, and last-mile logistics solutions
• Knowledge of system integration practices connecting upstream suppliers and distribution centers to downstream retail store locations and e-commerce channels
• Proficiency in Agile and Lean methodologies for program delivery
• Skills in change management practices to guide teams through the rollout of new tools and processes
• Understanding of KPI development and tracking to measure supply chain performance in terms of cost, speed, and customer satisfaction
• Capability to lead cross-functional teams, including technology partners, retail planners, logistics managers, and business stakeholders
• Competency in building partnerships with leadership across procurement, distribution, store operations, merchandising, and customer experience teams
  
  

We offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Telehealth (Company Paid)
• Short-term Disability (Company Paid)
• Long-Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top-up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions
  
  

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$170,000 - CA$230,000. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies. EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy. Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.

EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA WFAHRCA@epam.com if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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