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Added 3 mins ago
I
Senior Consultant - ServiceNow HRSD
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
…design, providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. This position will be focused on integrations between ServiceNow and the other…
Added 3 mins ago
I
Senior Consultant - ServiceNow CSM
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
…responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of…
Added 3 mins ago
I
Senior Consultant - ServiceNow HRSD
Infosys
Calgary, AB
- Full-time
…design, providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. This position will be focused on integrations between ServiceNow and the other…
Added 3 mins ago
ZS
Data Architect with Data Governance/Unity Catalog/Lineage
Zortech Solutions
Toronto, ON
- Contract
Role: Data Architect with Data Governance/Unity Catalog/Lineage/Retail Domain
Added 3 mins ago
IS
Solutions Architect (Client Onboarding)
Iris Software Inc.
Toronto, ON
- Contract
Iris's client, the largest bank in the Canada is looking to hire Solutions Architect (Client Onboarding)
Added 3 mins ago
ZS
Enterprise Data Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Experience building data ingestion and streaming solutions using Kafka and Hadoop ecosystem tools.
Added 3 mins ago
I
Senior Consultant - ServiceNow CSM
Infosys
Calgary, AB
- Full-time
…responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of…
Added 4 mins ago
Infrastructure Solutions Group Channel Sales Engineer
Lenovo
Markham, ON
The Infrastructure Solutions Group Solution Architect/Sales Engineer helps drive channel partner sales for Lenovo's Data Center product line as part of the Lenovo channel technical sales…
Added 19 mins ago
TL
Senior Legal Counsel
Toronto Lawyers Association
Toronto, ON
- Full-time
Architect the Future: Design, draft, and negotiate complex, high-value SaaS agreements, Master Service Agreements, vendor contracts, NDAs, and partnership deals.
Added 19 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems.…
Added 1 hour ago
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Software Engineer - ML Launchpad
Verily
Waterloo, ON
- Full-time
Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and…
Added 1 hour ago
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
The SAP Solution Architect brings deep SAP functional and technical knowledge across the SAP S/4HANA stack to delivery robust, end-to-end SAP enabled processes and solutions to clients. The…
Added 5 hours ago
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Lead Full Stack Developer, Vice President
Citi
Mississauga, ON
- Full-time
Architect end-to-end solutions for complex business problems, applying established design patterns and engineering best practices to deliver robust, production-ready systems.
Added 5 hours ago
ES
Senior ServiceNow Architect
EPAM Systems
Canada
- Full-time
We are seeking an experienced and strategic ServiceNow Architect to lead the design, implementation, and scaling of our enterprise ServiceNow platform. In this role, you will bridge the gap…
Added 5 hours ago
MM
Technical Architect
Mitchell Martin Inc.
Toronto, ON
- $39.2 to $56 USD / hour
- Other
Join our team as a Technical Architect in the dynamic setting of Toronto, ON. This contract position involves designing and architecting enterprise applications, focusing on application…
Added 5 hours ago
LT
Technical Architect for Box Capital Markets
Lorven Technologies Inc.
Toronto, ON
- Contract
Client’s Banking Technology team seeks an experienced Technology Technical architect to design application systems define architecture patterns modernize technology stacks and serve as a…
Added 5 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Added 5 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Added 5 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Added 6 hours ago
ZS
Data & Analytics Solutions Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Data & Analytics Solutions Architect
Added 6 hours ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
Strong background in designing, developing, and optimizing database solutions using MongoDB, PostgreSQL, relational data models, document databases, query optimization, indexing, and data…
Added 6 hours ago
GT
Application Architect
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $58 to $70 CAD / hour
- Contract
This Application Architect role supports architecture activities for TD contact centers (Easyline, TD Wealth, etc.), including migration design and AI support. The team consists of 9…
Added 7 hours ago
G
AI Engineer
Guidepoint
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Integrate Intelligent Systems: Engineer solutions that seamlessly combine LLMs with our proprietary knowledge repositories, external APIs, and real-time data streams to create powerful…
Added 9 hours ago
ZL
[SCFD2MWC] AI Architect
ZettaMine Labs Pvt. Ltd.
Canada
- Full-time
We are looking for an experienced AI and Data Architect to design and govern the bank's enterprise data and AI platforms. The role involves building a trusted, well-governed data foundation…
Added 12 hours ago
ES
AI Architect
EPAM Systems
Canada
- Full-time
…engineering teams and coding agents can build against them, is the AI Architect's…

EPAM Systems

Senior ServiceNow Architect

Canada

Salary range: CA$165,000-CA$180,000. · Full-time

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Job details

Pay: Salary range: CA$165,000-CA$180,000.
Job type: Full-time
Experience: 8+ years of total IT experience with at least 5+ years specializing in ServiceNow architecture, design, and implementation within large enterprise environments
Posting language: English
Posted: Sep 14, 2026

Original job description

We are seeking an experienced and strategic ServiceNow Architect to lead the design, implementation, and scaling of our enterprise ServiceNow platform. In this role, you will bridge the gap between business strategy and technical execution, defining the architectural roadmap across ITSM, ITOM, CSM, HRSD, or custom application scopes. You will collaborate closely with cross-functional IT leaders, developers, and stakeholders to ensure platform stability, optimal performance, seamless integrations, and alignment with industry best practices (ITIL).

Req# 1071728533

The recruiting efforts for this position are intended to fill an existing vacancy for a new position.

Responsibilities

Architectural Vision & Roadmap: Own the end-to-end technical roadmap for the ServiceNow platform, ensuring scalability, security, and alignment with organizational goals
Solution Design: Translate complex business requirements into robust, scalable, and upgrade-safe technical designs utilizing out-of-the-box (OOTB) functionality wherever possible
Platform Governance & Best Practices: Establish and enforce governance frameworks, coding standards, instance hygiene, update set management, and release processes
Integration & Ecosystem Management: Design and oversee complex integrations between ServiceNow and third-party enterprise tools (e.g., Datadog, Jira, PagerDuty, AWS, Azure, SSO/LDAP) using REST/SOAP APIs, IntegrationHub, and MID Server architectures
Technical Leadership & Mentorship: Guide and mentor a team of ServiceNow developers, administrators, and analysts; conduct code reviews and architecture design reviews
Upgrade & Performance Optimization: Manage periodic instance upgrades, monitor system performance, troubleshoot bottlenecks, and optimize database and script execution

Requirements

8+ years of total IT experience with at least 5+ years specializing in ServiceNow architecture, design, and implementation within large enterprise environments
Deep technical proficiency in core IT Service Management (ITSM) and one or more adjacent domains: IT Operations Management (ITOM - Discovery, Service Mapping, Event Management), Customer Service Management (CSM), HR Service Delivery (HRSD), or Strategic Portfolio Management (SPM)
Advanced knowledge of ServiceNow development standards: JavaScript, Jelly, AngularJS, HTML/CSS, Flow Designer, Workflow, Business Rules, Client Scripts, Script Includes, and UI Actions
Experience with IntegrationHub, REST/SOAP web services, MID Servers, and OAuth configurations
Strong adherence to ITIL v4 framework (ITIL certification preferred)
Experience with Agile/Scrum delivery methodologies
ServiceNow Certified Master Architect (CMA) or Certified Application Developer (CAD)
Certified Implementation Specialist (CIS) in ITSM, ITOM, or related modules
ITIL 4 Foundation (or higher)

We offer

Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
Life and AD&D Insurance (Company Paid)
Employee Assistance Program (Company Paid)
Telehealth (Company Paid)
Short-term Disability (Company Paid)
Long-Term Disability
Paid Time Off (including vacation and sick days)
Registered Retirement Savings Plan (RRSP) with Company match
Maternity/Parental/Adoption Leave Top-up
Employee Stock Purchase Program
Critical Illness Insurance
Employee Discounts
Unlimited access to LinkedIn learning solutions

This posting includes a salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$165,000-CA$180,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies.EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy.Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.

EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA WFAHRCA@epam.com if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAM

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More about this job

Responsibilities

Lead the ServiceNow platform’s architectural roadmap and design scalable, secure, upgrade-safe solutions aligned with business goals and industry best practices. Establish platform governance, oversee integrations and upgrades, optimize performance, and mentor developers, administrators, and analysts.

Requirements

Requires 8+ years of IT experience, including at least 5 years in ServiceNow architecture, design, and implementation, with strong ITSM expertise and experience in one or more adjacent ServiceNow domains. Candidates should have advanced ServiceNow development and integration skills, familiarity with ITIL v4 and Agile/Scrum, and relevant ServiceNow and ITIL certifications.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Customer Service Management
HR Service Delivery
JavaScript
IntegrationHub
REST/SOAP APIs
MID Server
OAuth
ITIL
Agile/Scrum
Platform Governance
Performance Optimization
Technical Leadership

Benefits

Extended Healthcare
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Healthcare Spending Account
Life Insurance
Accidental Death and Dismemberment Insurance
Employee Assistance Program
Telehealth
Short-Term Disability Insurance
Long-Term Disability Insurance
Paid Time Off
Registered Retirement Savings Plan With Company Match
Maternity, Parental, and Adoption Leave Top-Up
Employee Stock Purchase Program
Critical Illness Insurance
Employee Discounts
LinkedIn Learning Access

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
Discovery
Service Mapping
Event Management
CSM
HRSD
SPM
JavaScript
Jelly
AngularJS
HTML/CSS
Flow Designer
Workflow
Business Rules
Client Scripts
Script Includes
UI Actions
IntegrationHub
REST APIs
SOAP Web Services
MID Server
OAuth
ITIL v4
Agile/Scrum
ServiceNow Certified Master Architect
Certified Application Developer
Certified Implementation Specialist
Datadog

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