Administrative Assistance, Grid Operations and Transformation

Highlights of the job

We are hiring a Full-Time Permanent Administrative Assistant position working out of Hugh J. Bolton Service Centre, located in Edmonton, AB.

The Grid Operations & Transformation (GO&T) Administrative Assistant is a largely unsupervised position accountable for supporting S4 Director of Grid Operations & Transformation, the GO&T management team and employees with time spans (longest target completion time) of up to 6 months. This position is expected to provide all regular administrative services to employees as well as plan and coordinate all GO&T events (including booking, instructing contractors, and making decisions based on budgets, people, intent to event, etc.), manage, investigate, and take necessary steps to resolve all purchasing and facilities issues (i.e. OT software renewals, building safety issues, FR clothing), and be a general go to expert for resolution of any internal EPCOR processes, ARS CIP or GO&T administrative issues. This position is expected to take initiative, execute problem solving skills, and self manage priorities and tasks to ensure the large volume of tasks are appropriately prioritized and executed according to priority.

We welcome applications from internal and external candidates. EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure proper consideration of internal seniority.

What you’d be responsible for

• Administrative assistant support for S4 Sr. Director, Grid Operations & Transformation including calendar management, day to day assistance and director planned events.  This requires understanding of S4 needs and requirements and making decisions on the above without direct input from S4.
• Develop and implement assigned deliverables as outlined on the business plan (1 year)   
• e.g. Organize two Grid Operations & Transformation team building events per year, create a single dashboard for Grid Operations & Transformation operational metrics, formalize a tracking process for employee improvement ideas and initiate a recognition program for improvement ideas.
• Maintain and ensure action is taken on confidential monthly operational reports, manager action items, yearly business planning. Produce clear and timely meeting minutes and ensure action items are tracked. 
• Coordinate and instruct service providers regarding photocopier and IT system repairs, janitorial services, courier services, security, telephone and internet, etc. for Grid Operations & Transformation area. (Building 1, Floor 2 HJB)  
• Provide administrative support for the ARS CIP and Cyber Security Management System program by coordinating CIP awareness communications (including distributing messages to all authorized users and maintaining accurate recipient lists), assisting with CIP compliance activities such as supporting evidence collection, maintaining documentation, tracking access reviews and training completion, booking/attending meetings and taking minutes, maintaining the ARS CIP SharePoint site, including document review, tracking, and maintenance. 
• Provide administrative support in contributing to audit preparation and regulatory reporting for both CIP and non-CIP standards, rules, and procedures.
• Investigate and resolve issues with both EPCOR internal processes and HJB facilities. Examples include issues with purchasing processes, FR clothing orders, monitoring telecommunication reports and resolving billing issues, addressing safety/facility issues with HJB, etc.
• Site designer/developer/owner for SharePoint online & teams’ sites. This includes designing and developing the sites to be functional, user friendly, and engaging to staff, and the ongoing structure, content and permissions management.
• Event coordination. Organize and coordinate event arrangements. This covers meetings with 2-10 people up to full events for all Grid Operations & Transformation employees. This includes requests for audio/visual equipment, internet access, site access, food and refreshments, seating, venue selection, budget adherence, and aligning all the above with purpose of event.  Examples include meetings with external parties (other utilities, government organizations), internal meetings, team building events, town halls, safety meetings, Director events with staff, Grid Operations & Transformation holiday lunches.
• Provide administrative support to Grid Transformation, Grid OT & Security Services, Grid Operations & Engineering.  Examples include invoice processing, proof reading/editing documents, P-cards/expenses, FR clothing orders, interview coordination, calendar management and assistance.  
• Assist with scheduling and managing safety meetings, inspections, and observations. Confirm documentation is placed in the right location to ensure compliance to standards.  Manage and maintain Teamo safety/recognition system.  
• Anticipate and maintain an inventory of office supplies and materials in a cost effective "just in time" manner.
• Manage all Service Now/Facility requests for new employees and consultants, terminations, office staff relocations, security and remote access and computer equipment for employees all EPCOR locations the team members work.  
• Train, assist or provide coverage for my counterparts in other departments.
• Assist with procurement, requisition, and invoice processing as required. Create requisitions and receiving in Oracle. Process contractor invoices and validate accuracy of project coding using spreadsheet applications.
• Other class appropriate and reasonable administrative duties as assigned by the Senior and Associate Director’s.

What’s required to be successful

• 2 year post-secondary diploma in business administration would be considered an asset
• A minimum of 5 years of related office experience
• Full understanding and use of Microsoft office including Word, Excel, Outlook, SharePoint, PowerPoint, and Power BI.
• Advanced skills and knowledge in SharePoint site design
• Basic knowledge of Electricity Operations Distribution and Transmission Systems
• Ability to self manage and work largely unsupervised
• Ability to take initiative, ask questions, and offer support for management tasks
• Ability to problem solve – identify issues, understand internal EPCOR processes and policy, and investigate and resolve issues by working through process and coordinating and communicating with other areas
• Able to develop systems to organize workflow, assure quality and provide timely services 
• Ability to coordinate multiple, competing priorities
• SharePoint site designer/administrator/owner
• Provide advice, assistance and coverage to other Admin Assistants as requested
• Manage multiple conflicting priorities and meet deadlines
• A clear concise communication style
• Advanced working knowledge with Microsoft SharePoint, MS Office software, including Excel, Word, Outlook, Visio

Other important facts about this job

Jurisdiction: CSU52

Class: A3

Hours of work: 80 biweekly hours

Wage: Starting at $35.14 - $41.93 per hour

Application Deadline: November 03, 2026

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

To ensure your application is recognized as internal, please apply using your EPCOR email address.

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance is required on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• If you are required to provide your own personal reliable vehicle: Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.
• Use of AI: Our recruitment process may use technology assisted tools, including artificial intelligence, to support application screening and certain assessment steps. All recruitment activities, including hiring decisions, are led by our hiring managers and talent acquisition team.