Administrative Assistant

Highlights of the job

We are hiring a full time, temporary (up to 11 months) Administrative Assistant working out of Edmonton, AB.

The Administrative Assistant is accountable for providing support to EPCOR’s Technical Services team and will be working with other groups including Customer Connections and Customer Relations. Duties will include data entry, filing and printing work order packages amongst other administrative responsibilities.

What you’d be responsible for

• Collaborate with and support Electricity Operations’ project delivery team, intake team and other administrative assistants
• Act as a back-up for Customer Connections’ Administrative Assistant: providing vacation and sick-leave coverage for allocations and invoice receiving, micro-generation, Lands administration support, Intake supports, and report generation as required
• Support Customer Connections’ Work Coordinator through submitting, tracking and coordinating utility locate requests
• Manage facility access requests (visitor badges/temporary access)
• Receive and process payments for capital project work
• Prepare, print and file work order packages
• Order and maintain office supply inventory
• Receive invoices and record allocations as per EDTI’s process and procedures
• Create purchase orders as per EDTI’s process and procedures
• Create New Application, Limits of Approach Requests Work Orders and CCC/FAC rebates in IVARA
• Create, record and file Land Crossing consent letters for Land Coordinator
• Investigate Billing Enquiries from EPCOR Finance including electronic fund transfer (EFT) transaction enquiries from accounts payable or coordinating customer refunds through accounts payable as well as acting as liaison for managers, accounts payable, finance and purchasing departments to investigate issues and discrepancies
• Managing the digital and physical storage of safe work procedures

What’s required to be successful

• High school diploma, GED, or equivalent secondary education is required
  • Post-secondary education in Office or Business Administration is an asset
• Minimum of 3 years’ of related and progressive administrative experience
• Proficient user of Microsoft Office including Excel, Word, PowerPoint, Outlook and SharePoint (including SharePoint administration)
• Experience managing and creating tables and databases in Excel
• Previous experience with IVARA would be beneficial
• Familiarity with Moneris System would be an asset
• Understanding of timecard and expense entry and/or accounting principles
• Effective verbal and written communication skills
• Exemplary time management and attention to detail

Other important facts about this job

Jurisdiction: CSU52

Class: A2

Wage: Starting at $32.69 per hour. (Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.)

Hours of work: 80 hours biweekly, Monday to Friday

This position is full-time in the office and not eligible for the hybrid work program.

Application deadline: November 2, 2026

Internal Applicants: please ensure that you are using your “@epcor.com” email address.

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.