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Added 24 mins ago
Brand Marketing Specialist
Insight Global
Brampton, ON
$22 to $24 CAD / hour
Contract
marketing campaigns and programs. Reporting to a Sr. Manager or Director/Sr. Director, this role is an early step in the brand marketing career path, and supports cross-functional campaign…
Added 25 mins ago
Senior Manager, Balance Sheet Management - International Banking
Scotiabank
Toronto, ON
Support the IB BSM Team to develop, implement and use of models and measurements to provide timely insights on Structural Interest Rate Risk (SIRR) and Liquidity Risk metrics.
Added 25 mins ago
Manager, Expense Management Canadian Banking - Finance
Scotiabank
Toronto, ON
…Automotive Lending, Small Business and Commercial Banking areas. The Manager will be a member of the Expense Management Team. Expense Planning is a critical function for the Canadian…
Added 25 mins ago
Analyst, Business Risk Management
Scotiabank
Toronto, ON
Strengthen and expand the Business Risk Management team’s data analytics capabilities to enable deeper insights and more impactful reporting.
Added 25 mins ago
Senior Manager, Balance Sheet Management - International Banking (Bilingual Spanish)
Scotiabank
Toronto, ON
Support the IB BSM Team to develop, implement and use of models and measurements to provide timely insights on Structural Interest Rate Risk (SIRR) and Liquidity Risk metrics.
Added 25 mins ago
Economics Senior Analyst or Specialist
Pembina Pipeline Corporation
Calgary, AB
Reporting to the Commercial & Marketing FP&A Manager, the Senior Analyst or Specialist leads complex economic and financial analysis to deliver actionable insights and recommendations that…
Added 25 mins ago
Sales Operations Senior Associate (18 month contract) - 009 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Contract · Remote
…corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve…
Added 25 mins ago
Research Associate - 613 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
…corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve…
Added 25 mins ago
Research Associate - 613 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
…corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve…
Added 40 mins ago
Head of Fraud Operations (Banking)
Wealthsimple Technologies
Remote, Canada
$155,000 to $175,000 CAD / year
Full-time · Remote
As Head of Fraud Operations (Senior Manager level), you will lead the operational engine safeguarding Wealthsimple and its clients. Overseeing a high-performing, cross-functional…
Added 40 mins ago
Forward Deployed Strategist
Lazer
Remote, Canada
Full-time · Remote
…understand their needs and provide industry, technical, or product insights that are uniquely valuable to their efforts. Our clients range from early-stage startups and venture studios to…
Added 40 mins ago
Project Manager, Leger Opinion
Léger
Winnipeg, MB · Toronto, Ontario
Full-time
…(AI) technologies. We boast the most accurate panel (LEO) and insights. Stay connected to the evolving perspectives and trends shaping your…
Added 54 mins ago
Research Associate - 613 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$65,172 to $99,063 CAD / year
Full-time
…corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve…
Added 54 mins ago
Senior Manager, Talent Acquisition Operations, Intelligence & AI
Deloitte
Toronto, ON
Full-time
Own the Talent Acquisition analytics strategy, data model, reporting standards, and dashboard portfolio across Early Talent, Experienced Hire, Executive Recruiting, and Talent Acquisition…
Added 54 mins ago
Manager, Collections
Rogers Bank
Calgary, AB
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 54 mins ago
Senior Product Manager
Trudell Medical International
London, ON
Full-time
The Senior Product Manager at Trudell Animal Health serves as the strategic champion and operational driver for our rapidly expanding portfolio of companion animal and equine healthcare…
Added 54 mins ago
Sales Operations Senior Associate (18 month contract) - 009 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$65,172 to $86,898 CAD / year
Contract
…corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve…
Added 1 hour ago
Senior Financial Analyst
CanCap Management Inc.
Toronto, ON
$75,000 to $90,000 CAD / year
Full-time
CanCap has the immediate need for a skilled and energetic Senior Financial Analyst, reporting to the Manager, Finance. The Senior Financial Analyst will play an important role in the…
Added 1 hour ago
Senior Financial Crime Risk Investigator (5362)
TD
Toronto, ON · Ottawa, ON · Vancouver, BC
Full-time
Identify relevant internal TD stakeholders and appropriate dissemination channels to ensure insights from investigation and FC intelligence products are shared effectively within FCRM and…
Added 1 hour ago
Senior Analyst, Wholesale Liquidity Risk Management
TD
Toronto, ON
Full-time
…risk for TD Securities. The role focuses on contributing to analytics and insights to support decision-making and liquidity risk management processes through data visualization and data…
Added 1 hour ago
Product Manager - HVAC Portfolio
Enercare Inc.
Markham, ON
Full-time
We are seeking a proactive and analytical Product Manager to drive the strategy, performance, and evolution of our HVAC Portfolio which includes rental Furnace, Air Conditioner, Heat Pump,…
Added 1 hour ago
Operations Manager, InVigor
BASF
Calgary, AB
Full-time
We are looking for an Operations Manager, InVigor to join our Agricultural Solutions team in Calgary, AB.
Added 1 hour ago
Managing Director - Cybersecurity & Core Technology Audit
BMO
Toronto, ON · FCP
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Drive adoption of analytics, continuous assurance, and AI-enabled auditing (e.g., AI-enabled threats, advanced cyber risks) for better forward-looking risk insights
Added 1 hour ago
Marketing Manager, Contract
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
Reporting to the Senior Marketing Manager, Breast Cancer, this role will support the Canadian Breast Cancer team in shaping and executing brand strategy across an evolving portfolio.…
Added 1 hour ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

EPCOR

Data Analyst

AB, Canada
Edmonton, AB, Canada

Pay: Wage: Starting at $49.44 per hour (Final Wage and Step will be determined at the time of selection and is based on a combination of factors as outlined in the Collective Agreement.)
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Highlights of the jobHighlights of the job

We are hiring a Data Analyst [full-time, permanent] position in Energy Services. We are accepting applications from internal and external candidates. EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure their internal seniority is appropriately considered

The Data Analyst, is accountable for overseeing the implementation of workforce planning processes including maintaining the short-term staff planning (1 to 12 months) to ensure key performance metrics for all stakeholders (Canada and USA) are met. You’ll be responsible for completing statistical dashboards for all stakeholder groups (Canada and USA), ensuring the understanding of the data which supports coaching to improvements. You’ll be required to apply operational knowledge to analyze the relevant data and develop recommendations/provide business insights for management’s consideration related to workforce planning, operations management, and strategy development.

As a Data Analyst you’ll research and analyze external business factors, together with the relevant work force data from workforce management systems, analyze and examine statistical trends to ensure that stakeholders (Canada and USA) operate in the most effective and efficient manner possible.

What you’d be responsible for

As a Data Analyst, you’ll report to the Manager, Business Analytics with key responsibilities that include (but not limited to):

Providing input to Canada and US Call Center plans and directions, ensure an appropriate understanding of strategies, ensuring on-going effective and appropriate relationships between other positions with applicable stakeholders
Ensuring the delivery of optimal results against appropriate performance metrics with key measures that will focus on operational effectiveness and efficiency outcomes such as budget, productivity and reliability, and continuous improvement.
Analyzing and evaluating current Canada and USA call center trends, providing recommendations on enhancements for the deployment of workload and/or resources. This includes gathering relevant industry benchmarks to allow for meaningful comparison and making actionable recommendations to leadership for implementation.
Collaborating with cross-functional stakeholders to identify business needs, prioritize analytical requests, and deliver insights that support operational decision-making.
Ensuring data, reporting, and analytical outputs align with established policies, standards, and governance requirements.
Representing Customer Care in projects and initiatives that require analytical experience and knowledge of call center operations
Providing adhoc analyses (as required) for different groups within Energy Services as well as within EPCOR, including Encor
Creating and maintaining dashboards, reports, and automated products for CAN & US Energy Services (ES) using Power BI, Python, and Microsoft Office tools, following established business requirements and priorities identified by the Business Analytics Manager to support efficiencies and productivity improvements.
Demonstrating a high performance, high discipline, safe, accountable, focused, innovative and achievement-oriented, easy to do business with manner of working.

What’s required to be successful

Qualifications

Bachelor's degree in Business, Economics, Statistics, Accounting, Finance, Computer Science, Data Analytics, or a related discipline.

Experience that includes:

Minimum of 3 years performing data analysis, reporting, forecasting, or performance measurement in a business environment.
Working with large datasets, databases, and analytical tools to support business decision-making.
Experience in a customer care or utility environment is considered an asset.

Technical Skills

Proficiency in data analysis, forecasting, reporting, and performance measurement.
Proficiency in the use of Microsoft Office applications (Excel, PowerPoint, Word) and data analytics tools such as Power BI, SQL, and Python.
Ability to analyze data, identify trends, and translate findings into actionable business recommendations.
Experience developing dashboards, reports, and visualizations to support operational and strategic decision-making.

Professional & Interpersonal Skills:

Strong written, verbal, and interpersonal communication skills, with the ability to present insights to both technical and non-technical audiences.
Strong organizational and time management skills, with the ability to manage competing priorities.
Demonstrated ability to collaborate effectively with stakeholders across multiple teams and levels of the organization.
Strong problem-solving skills, initiative, and a continuous improvement mindset.
High attention to detail and commitment to accuracy, quality, and delivering reliable results.
Sound business acumen and the ability to build credibility and trusted relationships with stakeholders.

Other important facts about this job

Jurisdiction: CSU52

Class: P1

Hours of work: 80 hours biweekly

Wage: Starting at $49.44 per hour (Final Wage and Step will be determined at the time of selection and is based on a combination of factors as outlined in the Collective Agreement.)

EPCOR Employees: Please ensure that you are using your “@epcor.com” email address to apply to ensure your internal seniority is appropriately considered

Learn more about Working at EPCOR!

Please note the following information:

A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada in a full-time permanent role. (A copy of a valid work permit may be required.)
If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.

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More about this job

Responsibilities

The Data Analyst is responsible for overseeing workforce planning processes and maintaining short-term staff planning to meet key performance metrics. They will also create statistical dashboards and provide actionable business insights to support operational decision-making for Canada and US stakeholders.

Requirements

Candidates must hold a bachelor's degree in a relevant field such as Business, Economics, Statistics, or Computer Science. A minimum of 3 years of experience in data analysis, reporting, or forecasting within a business environment is required.

Skills

Data Analysis
Workforce Planning
Statistical Dashboards
Power BI
Python
SQL
Forecasting
Performance Measurement
Reporting
Business Insights
Operational Management
Data Visualization
Microsoft Office
Communication
Problem-solving
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Data Analyst
Workforce Planning
Energy Services
Statistical Trends
Call Center
Power BI
Python
SQL
Microsoft Excel
Performance Metrics
Business Analytics
Data Governance
Operational Effectiveness
Forecasting
Reporting
Dashboards
Industry Benchmarks
Cross-functional Collaboration
Data Analysis
Strategy Development

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