Commercial Service Technician

Position: Commercial Service Technician

Pay: CA$35.00-CA$44.00 per hour

Department: Epic Roofing & Exteriors Commercial

Location: Calgary, AB (and surrounding areas)

Position Type: Full-Time, Permanent

About Us

Epic Commercial is a growth-oriented leader in building envelope solutions, specializing in restoration, cladding, custom metal, and waterproofing. We invest in our people through advanced technical training and fostering a high-performing team where career advancement is a core priority.

Core Values

• Exceptional Service
• Passion for People
• Innovative Mindset
• Continuous Improvement

About the Role

Epic Roofing & Exteriors Commercial is seeking a highly skilled Commercial Service Technician to join our dedicated building envelope team. Unlike standard installation roles, the Service Technician is our front-line expert. You will be responsible for diagnosing complex leaks, performing high-quality repairs, and maintaining diverse commercial roofing systems.

The ideal candidate is a Red Seal certified professional who takes pride in craftsmanship, excels at problem-solving, and can represent our company with professionalism when interacting with clients and property managers.

Key Responsibilities

Field Operations & Technical Execution

• Perform expert-level repairs, maintenance, and installations on various commercial roofing systems (Flat/Low-slope, Metal, and Building Envelope components).
• Conduct thorough roof inspections to identify deficiencies, determine the root cause of leaks, and recommend long-term solutions.
• Ensure all repairs meet or exceed industry standards, local building codes, and manufacturer specifications.
• Safely operate hand tools, power tools, and specialized equipment (e.g., heat welders, torching equipment).

Leadership & Safety

• Lead and mentor apprentices, fostering a culture of safety, quality, and continuous learning.
• Strictly adhere to Alberta OH&S regulations and Epic Commercial safety protocols, including fall protection and hot work permits.
• Maintain a clean, organized, and professional job site at all times.

Documentation & Communication

• Utilize company technology (mobile apps/tablets) to document work progress, take "before and after" photos, and complete daily service reports.
• Communicate effectively with Project Managers, Dispatch, and Clients to provide updates on job status and timelines.

Requirements

• Certification: Journeyman Roofer Red Seal certification is required.
• Experience: Minimum 6 years of experience in roofing and construction, with a specific focus on commercial flat roofing systems.
• Technical Skill: Deep knowledge of SBS, EPDM, TPO, PVC, and metal roofing installation and repair techniques.
• Physical Demands: Ability to work at heights, climb ladders, and lift up to 23 kg (50 lbs) in various weather conditions.
• Professionalism: Strong problem-solving skills and the ability to work independently without direct supervision.
• Tech-Savvy: Proficiency using mobile devices for time tracking and job documentation.
• Licence: Valid Class 5 Driver’s Licence with a clean abstract and reliable transportation to the shop.

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Profit sharing
• Vision care

Application question(s):

• Do you have a clean Drivers Abstract?
• Do you hold a Red Seal Certification?

Experience:

• Commercial Flat Roofing: 6 years (required)

Licence/Certification:

• Class 5 Licence (required)

Work Location: In person