Marketing Content Manager

About the role

We're hiring a Content Marketing Manager to create content, run our social channels, and keep the steady flow of web updates, banners and quick requests moving. You'll report to the Director of Creative and Integrated Marketing and free her to focus on strategy, campaigns and creative direction.

This is an Individual contributor, hands-on role with no direct reports, for someone who likes getting things out the door. You will own the content and social calendar and content performance reporting, and bring new content ideas. You see AI assistants as a time multiplier: your first move on any task is to try it with AI, and you know enough about design, copy, and the web to check the result before it goes live.

Epiphan Video is a video hardware company in Ottawa that makes video capture, streaming and recording hardware and cloud software for higher education and live events. Our marketing team is small and ships a lot: product launches, web pages, emails, social, events and partner programs.

Note: This position is based in Ottawa, ON, with a hybrid work format.

Employees are expected to work from the office at least 3 (three) days a week. This arrangement is subject to change based on business needs.

What You'll Do:

• Work AI-first. Use AI assistants like Claude as a time multiplier to draft, design and update content, then review every output for accuracy, brand fit and broken details before it ships.
• Own social media. Plan the calendar, write, and design posts, publish on LinkedIn and other channels, and track what performs so we show up consistently.
• Create content. Write and produce posts, short videos, blog articles, customer stories, email content and web copy, from first draft to published.
• Keep the website current. Update copy, banners, product pages, and landing pages in WordPress, and build new pages from existing templates and design references.
• Design marketing assets. Create web and ad banners, social graphics and simple layouts using AI design tools like Claude Design, starting from our corporate reference graphics and brand guidelines. You'll work with the design team, who supply original creative and the reference work you build from, so you won't be making every graphic by hand.
• Coordinate event logistics. Get roller banners and collateral printed and shipped to the right place on time, source promotional items, and track shipments between the office, vendors and events.
• Equip sales. Get reps the right deck, datasheet or case study when they need it, and keep the sales collateral current.
• Know our assets inside out. Learn Epiphan's content, collateral and marketing assets well enough to be the person everyone asks, and keep them organized so others can find them too.
• Support launches and events. Help roll out product launches, webinars and virtuals events with pages, posts, emails and materials.

What You'll Bring:

• 5+ years in a hands-on marketing, content or social media role. This is not an entry-level position.
• Experience running a brand's social channels, LinkedIn especially, with posts you wrote and designed yourself.
• Strong writing: clear, accurate English that fits the channel, and the habit of proofreading before anything ships.
• Hands-on experience publishing with WordPress or a similar CMS. This is essential. Enough HTML and CSS to fix what the editor can't is a plus.
• Basic design skills: you can produce on-brand social graphics, banners and layouts with AI design tools like Claude Design from corporate reference graphics, then refine them in tools like Figma, Canva or Adobe. You spot when something looks off.
• You treat AI assistants (Claude, ChatGPT or similar) as a time multiplier and use them daily for writing, design or web work, with examples you can show us.
• Experience coordinating print orders, vendors and shipping, ideally for events or trade shows.
• Comfort juggling many small tasks, prioritizing on your own, and closing loops without being chased.
• A portfolio or work samples covering social, content, design and web work.

Nice to Have:

• B2B or tech marketing experience, especially AV, video or higher education.
• Familiarity with HubSpot, Figma, and video and animation tools like Descript.
• Experience connecting AI tools to systems like a CMS to make bulk updates.

What We Offer:

• Competitive Salary
• Paid Time Off
• Comprehensive Health and Dental Benefits
• Friendly and Fun Work Environment
• A Culture of Innovation, Prosperity, and Collaboration
• Access to Cutting-Edge Technology
• Opportunities for Professional Growth
• Flexible Work Arrangements, including Hybrid Options

Compensation:

The hiring range for this position is $60,000–$80,000 CAD annually, based on a 40-hour work week. Compensation within this range will be determined based on job-related skills, relevant experience, education, and training.

!Why You Should Apply!

We innovate. A career at Epiphan puts you at the forefront of AV innovation. We value ingenuity and seek ideas from every corner. Employees have room to experiment and take chances on never-before-seen solutions and workflows, because that's how innovation happens.

We're a team. When you join Epiphan, you become part of a tight-knit team of high-performing professionals. We collaborate within and across our departments daily, combining diverse skill sets and perspectives to achieve our goals.

We care. Our people take precedence. We maintain an inclusive and open culture where respect and empathy take the lead and everyone has a voice. We set work aside for fun-filled social activities, offer competitive salaries and benefits, and insist on a healthy work/life balance for employees.

Hiring Process

We value diverse perspectives and encourage individuals from all backgrounds to apply. Epiphan Video is an equal opportunity employer, committed to fostering an inclusive workplace where everyone is respected and treated fairly, regardless of race, color, ethnicity, sexual orientation, religion, gender, age, disability, veteran status, or other protected characteristics.

We are dedicated to fostering an inclusive workplace by ensuring a barrier-free recruitment and selection process. If you require accommodations at any stage of the application process, please let us know.

As part of our commitment to a fair and transparent hiring process, Epiphan Video follows a structured approach to recruitment. To promote consistency and objectivity, all applications are carefully reviewed by qualified members of our team. All resumes, interviews, and candidate evaluations are conducted and assessed by our hiring team. Hiring decisions are made thoughtfully based on each candidate's skills, experience, and potential. All final decisions are made by our hiring team, and all information collected is handled in accordance with applicable privacy legislation.

This is an existing full-time opportunity open to qualified external applicants.

Note: We use AI-assisted tools to help review and assess candidate qualifications and interview responses. All hiring decisions are reviewed and made by our hiring team